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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

ECCO Shoes Australia Tech Stack and Enterprise Applications

ECCO Shoes Australia ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adyen Legacy Adyen Payment Processing ERP n/a 2020 2020
In 2020, ECCO Shoes Australia implemented Adyen as its Payment Processing solution on its Australian ecommerce site au.ecco.com. The Adyen deployment is embedded in the site checkout flow, providing card authorization, tokenization for vaulted credentials, support for alternative payment methods, and settlement orchestration consistent with Payment Processing platforms. Operational ownership spans ecommerce product, finance, and customer service teams, with Adyen integrated into checkout pages and payment reconciliation workflows. Governance centers on centralized payment configuration and authorization controls, and the implementation leverages Adyen capabilities to support PCI related controls and manage payment token lifecycles, aligning the ECCO Shoes Australia Adyen Payment Processing relationship with ecommerce checkout and finance operations.
Payment Processing ERP 2021 2021
ECCO Shoes Australia HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveHire Legacy LiveHire ATS Applicant Tracking System HCM n/a 2017 2017
In 2017, ECCO Shoes Australia deployed LiveHire ATS as its Applicant Tracking System. The implementation embedded LiveHire's cloud-hosted recruitment portal directly on ECCO's public careers pages to publish vacancies and capture candidate applications through the company website. Operational scope focused on HR and talent acquisition for ECCO Shoes Australia, centralizing job intake and candidate records into a single recruitment channel. LiveHire ATS was configured to support standard applicant tracking capabilities including job requisition publishing, candidate application capture, pipeline and status tracking, workflow automation for screening and interview coordination, and recruitment activity reporting. Governance emphasized centralized recruiting workflows within the HR function, standardizing candidate stages, role-based access control, and using the careers site as the primary sourcing and application flow managed through LiveHire ATS.
Core HR HCM 2017 2017
Payroll HCM 2017 2017
Payroll HCM 2017 2017
Workforce Management HCM 2018 2018
ECCO Shoes Australia AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, ECCO Shoes Australia implemented Salesforce Chat (formerly Salesforce Live Agent) on its Australian ecommerce site. The deployment leverages the Chatbots and Conversational AI category to provide real-time web chat for customer service and online shopping assistance. The implementation configures the Salesforce Chat web chat widget embedded across product and checkout pages, and provisions an agent console for retail customer service staff. Standard capabilities deployed include chat session routing and queueing, presence-aware agent assignment, canned messages and scripted responses, and session transcript capture for post-chat review within the Salesforce environment. Operational ownership sits with ECCO Shoes Australia customer service and e-commerce teams, who manage chat scripts, staffing and first-line escalation workflows. Governance focuses on conversational workflow configuration, session handling policies and transcript retention, with a staged rollout across the Australian storefront to align chat coverage with peak digital shopping periods.
ECCO Shoes Australia eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2019 2019
Product Review Management eCommerce 2020 2020
ECCO Shoes Australia CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sales Automation, CRM, Sales Engagement CRM 2020 2020
ECCO Shoes Australia IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2018 2018

IT Decision Makers and Key Stakeholders at ECCO Shoes Australia

First Name Last Name Title Function Department Email Phone
General Manager Manager Finance
Human Resources Manager Manager HR
Head of Retail Operations Director Finance
Head of People & Culture Director HR
General Manager - Australia & New Zealand Manager Finance

Apps Being Evaluated by ECCO Shoes Australia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ECCO Shoes Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ECCO Shoes Australia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD ECCO Shoes Australia Technographics
ECCO Shoes Australia is a Retail organization based in Australia, with around 200 employees and annual revenues of $30.0 million.
ECCO Shoes Australia operates a diverse technology stack with applications such as Adyen, LiveHire ATS and Salesforce Chat (formerly Salesforce Live Agent), covering areas like Payment Processing, Applicant Tracking System and Chatbots and Conversational AI.
ECCO Shoes Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Adyen, LiveHire and Salesforce.
ECCO Shoes Australia recently adopted applications including Apple Pay in 2021, Adyen in 2020 and Salesforce Chat (formerly Salesforce Live Agent) in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ECCO Shoes Australia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates ECCO Shoes Australia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ECCO Shoes Australia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.