Ecom Express
Ecom Express Technographics
Ecom Express Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ecom Express and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50000 Ecom Express employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ecom Express has purchased the following applications: Farsight HR Platform for Core HR in 2022, Microsoft 365 for Collaboration in 2015, SendinBlue for Marketing Automation in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ecom Express is running and its propensity to invest more and deepen its relationship with Farsight , Microsoft , Brevo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ecom Express revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ecom Express intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ecom Express Tech Stack and Enterprise Applications
Ecom Express HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Farsight | Legacy | Farsight HR Platform | Core HR | HCM | n/a | 2022 | 2022 |
In 2022, Ecom Express implemented Farsight HR Platform, a Core HR application, to deliver employee self-service capabilities across its India operations. Farsight delivered an Employee Self-Service ESS implementation for Ecom Express intended to improve employee productivity and streamline HR interactions across the enterprise, aligning the platform with core HR transactional workflows and employee engagement use cases.
The deployment centered on Employee Self-Service and core HR functionality, configuring profile management, leave and attendance interfaces, and HR case initiation workflows consistent with Core HR best practices. The Farsight HR Platform was provisioned as a centralized HR application to support company-wide access and role based access controls, and the program included governance changes to standardize employee request handling and escalation workflows for HR and operations teams in India. Ecom Express Farsight HR Platform Core HR supports HR operations and employee engagement through automated self-service flows and standardized HR processes.
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Offboarding | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2021 | 2021 |
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Performance and Goal Management | HCM |
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2019 | 2019 |
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Recruiting | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Ecom Express Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Ecom Express implemented Microsoft 365 to establish a centralized Collaboration platform across its India distribution operations. Ecom Express Microsoft 365 Collaboration was positioned to unify corporate email, document management, and real-time communications for operational, customer service, and administrative teams, aligning office productivity with logistics workflows.
The deployment followed a cloud tenant model that provisioned Exchange Online mailboxes, SharePoint Online sites, Microsoft Teams workspaces, and OneDrive for Business storage to support content sharing, shift handoffs, and cross-functional coordination. Microsoft 365 is referenced on the company website, indicating active tenancy and public service linkage, and governance focused on role based access controls and directory integrated user provisioning to standardize collaboration policies across corporate and operational functions.
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Ecom Express CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Brevo | Legacy | SendinBlue | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021, Ecom Express deployed SendinBlue as its Marketing Automation solution on its public website. The implementation centers on the cloud SaaS instance of SendinBlue to support marketing and customer engagement functions tied directly to web visitors and contact capture workflows.
Configuration emphasized core Marketing Automation capabilities common to the category, including email campaign management, subscription and lead capture forms embedded on site, contact list segmentation, and template-driven newsletter delivery. Automated campaign workflows and schedule-based sends were configured to align with marketing calendars and customer communication patterns.
Technical implementation integrated SendinBlue form embeds and client-side scripts into ecomexpress.in to capture opt-ins and site events, feeding contact lists within SendinBlue for segmentation and targeted sends. Operational coverage is focused on the marketing organization and customer communications teams, leveraging the application to centralize outbound email and on-site engagement orchestration.
Governance was structured around centralized list management and campaign workflow controls, with campaign creation, approval, and send scheduling managed inside SendinBlue to maintain messaging consistency. Ecom Express uses SendinBlue for Marketing Automation to unify website lead capture, email delivery, and targeted communications across its marketing and customer engagement functions.
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Ecom Express ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2023 | 2023 |
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Ecom Express PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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Ecom Express IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Ecom Express CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Ecom Express
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| No data found | ||||||
Apps Being Evaluated by Ecom Express Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ecom Express IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ecom Express digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ecom Express Technographics
Ecom Express is a Distribution organization based in India,
with around 50000 employees and annual revenues of $3.00 billion.
Ecom Express operates a diverse technology stack with applications such as
Farsight HR Platform, Microsoft 365 and SendinBlue,
covering areas like Core HR, Collaboration and Marketing Automation.
Ecom Express has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Farsight, Microsoft and Brevo.
Ecom Express recently adopted applications including
Freshservice in 2023, Farsight HR Platform in 2022 and Amazon SES in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ecom Express’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ecom Express’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ecom Express technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.