AI Buyer Insights:

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● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

ECW Computers
Location
450 Fairway Drive, Suite 103,
Deerfield Beach, 33441, FL,
United States
Website
https://www.ecwcomputers.com/
Phone
1 561-306-2284
Artw industry
Professional Services
Employee
Revenue

ECW Computers Technographics

ECW Computers Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by ECW Computers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 ECW Computers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that ECW Computers has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2017, Formstack Forms for Customer Experience in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems ECW Computers is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , Formstack or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing ECW Computers revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ECW Computers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

ECW Computers Tech Stack and Enterprise Applications

ECW Computers AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, ECW Computers implemented LiveChat on its website. ECW Computers uses LiveChat as a Chatbots and Conversational AI application to provide real-time customer support and pre sales engagement through an embedded web channel. The implementation preserves company branding while enabling web based agent interactions and chat session capture. The deployment is a cloud hosted, web embedded LiveChat instance with an agent console configured for a 30 person professional services firm, focusing operationally on service and sales functions. Implemented capabilities align with typical Chatbots and Conversational AI functionality, including real-time messaging, canned responses, automated routing and transcript capture for case tracking. Governance and workflow were organized around frontline service and sales teams to handle inbound web inquiries, with platform administration maintained at the site level.
ECW Computers Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, ECW Computers implemented Microsoft 365 to support Collaboration across the company. The organization is noted as using Microsoft 365 on their website and runs a cloud tenant to provide core collaboration services for a 30 person professional services firm. Deployment scope centers on cloud hosted Microsoft 365 provisioning for employees and contractors, aligning with IT and operations needs. Microsoft 365 deployment includes standard Collaboration capabilities such as Exchange Online for email and calendaring, SharePoint Online for document management, Microsoft Teams for synchronous communication, OneDrive for Business for personal file storage, and Office desktop and web applications for productivity. Integrations are oriented around platform native identity and access management, including directory synchronization, account provisioning, and role based access controls to govern user access and group sharing. Operational coverage impacts client facing services, internal operations, and administrative functions, with governance practices focused on centralized account provisioning, permission policies, and security controls such as multi factor authentication. The deployment architecture reflects a small company cloud tenancy model, consolidating collaboration tooling under Microsoft 365 to streamline communication and document workflows.
ECW Computers CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Formstack Legacy Formstack Forms Customer Experience CRM n/a 2015 2015
In 2015, ECW Computers implemented Formstack Forms to manage web-based customer interactions within its Customer Experience tooling. Formstack Forms is embedded on the company website to capture leads, service requests, and contact inquiries. The deployment is a lightweight, cloud-hosted implementation tailored to a 30 employee professional services firm and focuses on form-driven customer intake and inquiry capture. The implementation leverages core Formstack Forms capabilities including visual form building, field validation, conditional logic, file upload handling, submission management, and routed email notifications. Operational coverage centers on web contact and lead capture workflows, with submitted data reviewed by sales and service staff and forms published and maintained by marketing or operations. Governance is organized around administrator access and form publishing controls, with form configuration and change management handled through Formstack Forms administrative interfaces.
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2019 2019
ECW Computers IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2016 2016
Backup as a Service (BaaS) IaaS 2019 2019
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at ECW Computers

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by ECW Computers Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ECW Computers IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ECW Computers digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD ECW Computers Technographics
ECW Computers is a Professional Services organization based in United States, with around 30 employees and annual revenues of $5.0 million.
ECW Computers operates a diverse technology stack with applications such as LiveChat, Microsoft 365 and Formstack Forms, covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
ECW Computers has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Microsoft and Formstack.
ECW Computers recently adopted applications including Mixpanel in 2021, Cloudflare CDN in 2020 and LiveChat in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ECW Computers’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates ECW Computers’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ECW Computers technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.