EDF Energy
90 Whitfield Street,,
Lonodn, W1T 4EZ,
United Kingdom
Lonodn, W1T 4EZ,
United Kingdom
44 33 3200-5100
Utilities
EDF Energy Technographics
EDF Energy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EDF Energy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 EDF Energy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EDF Energy has purchased the following applications: Stripe Payments for Payment Processing in 2020, Mercer Pension Administration for Pension Administration in 2012, PassPort V10 for Enterprise Asset Management in 1999 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EDF Energy is running and its propensity to invest more and deepen its relationship with Stripe , Mercer , Tensor plc or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EDF Energy revenues, which have grown to $12.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EDF Energy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EDF Energy Tech Stack and Enterprise Applications
EDF Energy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, EDF Energy implemented Stripe Payments for Payment Processing to manage online customer transactions on its public website. The deployment embeds Stripe Payments into the customer-facing checkout flow on edfenergy.com, using client-side tokenization and server-side API calls to authorize and capture card and digital wallet transactions. Stripe Payments was configured to support payment authorization, capture, refunds, and dispute event handling, with webhook notifications enabled to surface payment events to EDF Energy operations. The architecture centers on embedding Stripe-hosted payment elements in the web checkout while retaining server-side order orchestration logic within EDF Energy’s website infrastructure.
The implementation scope targeted the online billing and customer payments function served through the UK-facing EDF Energy website. Functional modules implemented with Stripe Payments include checkout UI integration, payment method management, tokenization to reduce PCI scope, event-driven webhooks for transaction lifecycle notifications, and programmatic refund and dispute workflows. Governance activity focused on operational runbooks for webhook event handling, transaction exception procedures, and staged testing of checkout flows prior to broader rollout on the site. Stripe Payments serves as the centralized Payment Processing endpoint for EDF Energy’s online customer payments on its website.
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EDF Energy HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mercer | Legacy | Mercer Pension Administration | Pension Administration | HCM | n/a | 2012 | 2013 |
In 2012, EDF Energy appointed Mercer to administer its three UK defined benefit pension schemes covering over 27,000 members, deploying Mercer Pension Administration under the Pension Administration category to centralize scheme operational control in the United Kingdom. The engagement is an outsourcing of pensions and HR administration to Mercer with the stated aim of enhancing efficiency, improving member experience and strengthening management information.
The Mercer Pension Administration deployment focused on core Pension Administration capabilities, including member record management, benefits calculation and entitlement processing, contributions and transfers handling, member communications and service centre workflows, and consolidated operational reporting and management information. Configuration emphasized standardization of data models and administrative workflows consistent with defined benefit scheme requirements, supporting trustee reporting and employer interfaces.
Operationally the appointment moved day to day scheme administration responsibilities to Mercer, shifting governance toward service level agreements and Mercer produced management information for EDF Energy and trustee oversight. The scope explicitly covered three UK defined benefit schemes and over 27,000 members, aligning pensions and HR administration functions under Mercer administered processes with the aim of improving member services and operational reporting.
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Time Clock (Hardware) | HCM |
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2015 | 2016 |
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EDF Energy ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Passport Software | Legacy | PassPort V10 | Enterprise Asset Management | ERP Services and Operations | n/a | 1999 | 2000 |
In 1999, EDF Energy contracted Indus to deploy PassPort V10 as its Enterprise Asset Management platform. The contract began in 1999 with PassPort Release 8 delivered in 2000, and rollout started in late 2000 across eight United Kingdom nuclear stations operated under British Energy.
The deployment prioritized work management, inventory control and procurement modules within PassPort V10, with configurations to standardize work planning, spare parts tracking and purchasing workflows. Passport Software was the vendor providing the PassPort application suite, and implementation work emphasized module alignment to established maintenance and supply chain processes.
Operational coverage included maintenance, inventory and procurement business functions across the eight UK nuclear sites, consolidating inventory and purchasing processes to create a unified asset and materials workflow. Indus carried out the on-site implementation and rollout sequencing that connected day to day maintenance execution to centralized inventory control and procurement procedures.
Governance and process standardization were core to the program, with the objective to improve maintenance processes, strengthen regulatory compliance and consolidate inventory and purchasing across stations. The program timeline and module focus reflect an Enterprise Asset Management implementation aimed at harmonizing work management and materials management across multiple nuclear sites.
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EDF Energy AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2014 | 2014 |
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EDF Energy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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EDF Energy Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2016 | 2016 |
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EDF Energy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2008 | 2008 |
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Call Tracking and Recording | CRM |
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2016 | 2016 |
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CRM | CRM |
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2023 | 2024 |
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Customer Analytics | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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EDF Energy IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2019 | 2019 |
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EDF Energy ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2023 | 2023 |
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EDF Energy PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Twin | PLM and Engineering |
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2023 | 2023 |
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EDF Energy PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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EDF Energy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2023 | 2024 |
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EDF Energy CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at EDF Energy
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by EDF Energy Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from EDF Energy IT executives and key decision makers. This section highlights EDF Energy's latest recorded technology evaluations, including SAP Ariba for Procurement on 2026-01-23, C&R Software Debt Manager for Debt Collection and Recovery on 2026-01-16, and FIS Integrated Banking System (IBS) for Core Banking on 2025-04-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the EDF Energy digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-23 | EDF Energy | Evaluated | SAP | SAP Ariba | Procurement | Procurement |
| 2026-01-16 | EDF Energy | Evaluated | C&R Software | C&R Software Debt Manager | Debt Collection and Recovery | ERP Services and Operations |
| 2025-04-07 | EDF Energy | Evaluated | FIS Global | FIS Integrated Banking System (IBS) | Core Banking | ERP Services and Operations |
| 2024-12-06 | EDF Energy | Evaluated |
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Utilities Customer Care and Billing | CRM |
| 2024-11-13 | EDF Energy | Evaluated |
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Analytics and BI | Analytics and BI |
| 2024-07-30 | EDF Energy | Evaluated |
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Product Lifecycle Management, Additive Manufacturing | PLM and Engineering |
| 2024-06-03 | EDF Energy | Evaluated |
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Data Warehouse | Analytics and BI |
FAQ - APPS RUN THE WORLD EDF Energy Technographics
EDF Energy is a Utilities organization based in United Kingdom,
with around 11000 employees and annual revenues of $12.00 billion.
EDF Energy operates a diverse technology stack with applications such as
Stripe Payments, Mercer Pension Administration and PassPort V10,
covering areas like Payment Processing, Pension Administration and Enterprise Asset Management.
EDF Energy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Mercer and Passport Software.
EDF Energy recently adopted applications including
POWWR Sales360 CRM in 2023, ServiceNow ITSM in 2023 and Ada Mode Atlas in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of EDF Energy’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates EDF Energy’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete EDF Energy technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.