Dublin, D24 HX03,
Ireland
Eircom plc Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Eircom plc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3437 Eircom plc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eircom plc has purchased the following applications: CreditForce for AR Automation in 2019, SAP HCM (HR) for Core HR in 2014, Hitachi Ventyx FocalPoint Suite for Asset Performance Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eircom plc is running and its propensity to invest more and deepen its relationship with CreditForce , SAP , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eircom plc revenues, which have grown to $1.65 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eircom plc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CreditForce | Legacy | CreditForce | AR Automation | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Eircom plc implemented CreditForce as an AR Automation solution for its finance and accounts-receivable organization in Ireland. The deployment was led by Eircom’s receivables team and focused on operationalizing collections workflows across the corporate billing and collections function.
The implementation concentrated on automating chase-paths and consolidating multiple Microsoft Access databases into a single, CreditForce-managed AR record set, reducing manual process steps and centralizing debtor information. Functional capabilities emphasized included chase-path automation, rule-driven collections sequencing, activity scheduling and consolidated AR reporting to support day-to-day collections operations.
Operational coverage was explicitly the finance/accounts-receivable team in Ireland, with governance changes that removed reliance on desktop databases and formalized standardized chase-paths and workflow ownership. Reported outcomes from the deployment include streamlined chase-paths, reduced process steps and improved collections efficiency as described on CreditForce’s product reference for Eircom.
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ERP Financial | ERP Financial Management |
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2017 | 2018 |
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ERP Financial | ERP Financial Management |
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2012 | 2012 |
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Expense Management | ERP Financial Management |
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2012 | 2012 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi Vantara | Legacy | Hitachi Ventyx FocalPoint Suite | Asset Performance Management | ERP Services and Operations | n/a | 2011 | 2012 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2004 | 2004 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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