Reading, RG7 8NN,
United Kingdom
Ekomi Technographics
Ekomi Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ekomi and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Ekomi employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ekomi has purchased the following applications: Yieldify for Personalization and Product Recommendations in 2021, Intercom for Customer Support in 2016, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ekomi is running and its propensity to invest more and deepen its relationship with Yieldify , Intercom , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ekomi revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ekomi intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ekomi Tech Stack and Enterprise Applications
Ekomi eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Yieldify | Legacy | Yieldify | Personalization and Product Recommendations | eCommerce | n/a | 2021 | 2021 |
In 2021, Ekomi deployed Yieldify on its website to deliver personalized onsite experiences. Ekomi uses Yieldify as a Personalization and Product Recommendations solution to serve targeted messaging and product suggestion flows across its public web estate. The implementation centers on embedding the Yieldify runtime and campaign logic into page templates to enable behavioral triggers, audience segmentation, and visual overlays.
Configuration emphasizes personalization campaigns, product recommendation units, and experience targeting driven by session and behavioral signals, with campaign management owned by marketing and customer experience teams. The deployment follows a client-side personalization architecture where Yieldify executes rule-based and probabilistic recommendations alongside site content, supporting A/B style experience variations and scheduled campaigns. Governance focuses on centralized campaign configuration and editorial controls within marketing, with operational scope limited to the website and web-facing customer journeys.
|
Ekomi CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intercom | Legacy | Intercom | Customer Support | CRM | n/a | 2016 | 2016 |
In 2016, Ekomi deployed Intercom on its website to provide customer support. The deployment positioned Intercom as the customer facing messaging layer, embedding the Intercom Messenger widget to capture live chat and asynchronous inquiries while surfacing visitor context for Customer Support workflows. Intercom was used as the primary application for direct customer interaction on the site.
Configuration emphasized shared inbox management, conversation routing rules, canned responses, and automated messages to triage common questions, consistent with typical Customer Support capabilities. Governance and operational ownership rested with the small support team, using role based access controls and response workflows in Intercom to standardize handling and handoffs. User profiles and event tagging on the website centralized customer context inside Intercom for day to day support operations.
|
Ekomi IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
In 2019, Ekomi began using Microsoft Azure Cloud Services to host its website under the Application Hosting and Computing Services category. The implementation centers on Microsoft Azure Cloud Services as the primary platform for public facing web hosting and customer interaction flows, with deployment oriented to cloud hosted compute, object storage, managed networking, and identity capabilities that are typical for Application Hosting and Computing Services.
Administration and configuration are handled by internal technical staff for the companys United Kingdom web presence, with operational scope focused on the Ekomi website and associated customer facing services. Governance is organized around cloud resource configuration, access controls, and standard operational routines for web application lifecycle, and the Microsoft Azure Cloud Services deployment is maintained as the core hosting layer supporting Ekomi business functions for marketing and customer engagement.
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
IT Decision Makers and Key Stakeholders at Ekomi
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ekomi Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||