New York, 10041, NY,
United States
Elderplan Technographics
Elderplan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Elderplan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Elderplan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Elderplan has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2013, HealthEdge GuidingCare for Medical Care Management in 2022, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Elderplan is running and its propensity to invest more and deepen its relationship with UKG , HealthEdge Software , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Elderplan revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Elderplan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Elderplan Tech Stack and Enterprise Applications
Elderplan HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2013 | 2013 |
In 2013, Elderplan implemented UKG Workforce Central (ex Kronos Workforce Central) as its Workforce Management platform. The deployment concentrated on timekeeping and schedule management for Sales and Marketing personnel, establishing UKG Workforce Central as the primary application for collecting and reconciling hours against the organization master schedule.
Operational activities documented during the rollout included assisting the VP of Sales with transcribing data and executing necessary changes from the master schedule into the timekeeping system to ensure accurate timekeeping processing for all Sales and Marketing personnel. Functional capabilities used included core timekeeping, schedule adjustment workflows, and administrative data stewardship within UKG Workforce Central, with governance driven by department-level stewardship and role-based update controls during the implementation.
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Elderplan ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HealthEdge Software | Legacy | HealthEdge GuidingCare | Medical Care Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Elderplan deployed HealthEdge GuidingCare to consolidate fragmented care management workflows. Elderplan implemented HealthEdge GuidingCare in 2022 for Medical Care Management across its Brooklyn based not for profit health plan that serves 26,000 members and processes over 2 million claims annually.
The implementation configured GuidingCare with configurable workflows to adapt to evolving regulatory requirements, including mandated behavioral health benefits for Medicaid Advantage Plus plans and looming interoperability requirements. Core functional capabilities implemented include automated GPS nurse assessment scheduling, real time new enrollee alerts, systematized evaluation processes, and integrated medication data feeds that support nightly data results for next day service plans.
GuidingCare was integrated with over 75 unique vendors to improve data interoperability and risk scoring, supporting clinical and care management operational coverage across nursing assessment teams, interdisciplinary care planning, and compliance reporting functions. Operational scope emphasized coordinated care management, medication reconciliation within the care platform, and automated notifications to case managers and clinicians to reduce manual handoffs.
Governance and workflow restructuring centered on standardized member centric scripts, consistent evaluation templates, and repeatable reporting workflows to meet New York State Department of Health and Centers for Medicare and Medicaid Services requirements. The deployment formalized interdisciplinary team care planning and created audit ready reporting processes to support regulatory reviews and sanctions avoidance.
Outcomes reported from the GuidingCare implementation include recouping losses through automation, improved accuracy and efficiency in member evaluations, and a more consistent member experience driven by standardized scripts and holistic medication views. HealthEdge GuidingCare enabled Elderplan to centralize Medical Care Management processes, enhance compliance posture, and streamline operational workflows for care managers and audits.
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Elderplan Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Elderplan implemented Microsoft 365 to establish an enterprise Collaboration platform supporting productivity and corporate communications. Elderplan implemented Microsoft 365 in 2016, and the deployment is identified on the company website as using Microsoft 365 to provide email and collaboration presence for the organization.
The Microsoft 365 deployment includes core Collaboration capabilities consistent with the category, such as hosted email and calendaring, cloud document libraries and intranet capabilities, real time chat and meetings, and endpoint file synchronization and Office productivity applications. Microsoft 365 is used to centralize document collaboration, internal communications, and shared workspaces across teams, with configuration aligned to standard Office 365 service components.
Operational coverage spans corporate functions that support members and administrative operations, with the Microsoft 365 footprint surfaced on the public website as part of corporate contact and collaboration channels. No other named third party systems or integrators are specified in the source information, therefore the implementation narrative focuses on the Microsoft 365 Collaboration layer as the primary productivity platform for Elderplan.
Governance attention is described in category aligned terms, including user identity and access management, mailbox and document retention policies, and permissions management for shared sites and files. Rollout and operational practices are consistent with a centralized Collaboration strategy, emphasizing controlled provisioning and policy based access to support administrative and member service workflows.
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Elderplan CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Elderplan TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Payment Integrity | TRM |
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2021 | 2021 |
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Elderplan IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Elderplan
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Elderplan Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||