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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of HealthEdge GuidingCare Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Avera Health Healthcare 22100 $285.0B United States HealthEdge Software HealthEdge GuidingCare Medical Care Management 2021 n/a In 2021, Avera Health implemented HealthEdge GuidingCare in the Medical Care Management category to modernize claims processing for Avera Health Plans. The move followed an RFP process that began in 2019, and Avera announced a new claims platform using HealthRules Payor offered by HealthEdge as the core administrative processing engine supporting the effort. The implementation centered on core claims processing capabilities, with an emphasis on configurable claims adjudication, rules-based processing and improved transparency of information for providers and members. HealthEdge GuidingCare deployment leveraged HealthEdge’s approach to configuration and claims workflow to enable centralized configuration management and streamlined adjudication logic across plan products. Operational scope was explicitly limited to Avera Health Plans, DAKOTACARE and DAKOTACARE Administrative Services remained unaffected by the change. Cutover was scheduled for September 1 2021, and communication and guidance for providers was distributed via a Provider View special issue, with the Provider Relations team designated as the primary contact for questions and updates, and dates noted as subject to change due to unforeseen circumstances. Governance for the rollout emphasized provider readiness and operational guidance, with published recommendations and a commitment to deliver additional guide updates as needed. The stated objective of the HealthEdge GuidingCare implementation was to create a better experience for members and providers while centralizing claims processing and transparency of information for health plan operations.
Blue Cross Blue Shield of Illinois Insurance 11000 $7.0B United States HealthEdge Software HealthEdge GuidingCare Medical Care Management 2023 n/a In 2023, Blue Cross Blue Shield of Illinois implemented HealthEdge GuidingCare as part of a Medical Care Management deployment focused on provider facing care coordination. The rollout targeted provider users who manage Illinois Blue Cross Community Health Plans members and Blue Cross Community MMAI members, enabling payer side visibility into care management workflows delivered to external provider organizations. HealthEdge GuidingCare is delivered as a web based care management portal to monitor rendered services, activities, quality measures and care plans. The implementation centers on standard Medical Care Management capabilities including care plan management, service and activity tracking, and quality measure monitoring to support longitudinal care coordination workflows for providers. The GuidingCare portal is accessible via Availity Essentials under Payer Spaces, with access assigned to existing Availity administrators and to designated users. Administrators are required to complete a secondary Availity enrollment process to provision GuidingCare access and all users must be registered with Availity Essentials, aligning access control with Availity's administrator model. The implementation documentation references the Medicaid Care Management Information and Reporting User Guide for enrollment and operational procedures, and BCBSIL provides operational support through Government Programs contact channels. Availity is identified as a separate company providing electronic information exchange and administrative services to BCBSIL, and the GuidingCare portal is noted as provided by Altruista Health with BCBSIL making no endorsement of third party vendor services.
Chorus Community Health Plans Insurance 200 $449M United States HealthEdge Software HealthEdge GuidingCare Medical Care Management 2023 n/a In 2023, Chorus Community Health Plans implemented HealthEdge GuidingCare, deploying the Medical Care Management application to centralize care coordination and clinical guidance across provider-facing channels. The 200 employee health insurer is using HealthEdge GuidingCare on its website to surface care protocols, utilization criteria, and referral workflows for provider access. The HealthEdge GuidingCare implementation emphasized core Medical Care Management capabilities, configured to support care management plans, utilization management workflows, concurrent and retrospective review processes, and longitudinal care coordination. Configuration work focused on clinical rule sets, care plan templates, and role based access for care managers and provider users. The full application name HealthEdge GuidingCare is referenced in provider documentation and site navigation to link external clinicians directly into clinical guidance and authorization pathways. Operational coverage centers on care management, utilization management, and provider relations teams, with governance organized around clinical policy owners and care management leads to maintain and update rule sets and templates. Workflows were restructured to route provider inquiries and authorization requests through the HealthEdge GuidingCare interface on the Chorus provider site, standardizing intake and clinical review steps. Integrations beyond the website surface are not specified in the source materials.
Insurance 690 $667M United States HealthEdge Software HealthEdge GuidingCare Medical Care Management 2014 n/a
Insurance 150 $437M United States HealthEdge Software HealthEdge GuidingCare Medical Care Management 2018 n/a
Insurance 300 $200M United States HealthEdge Software HealthEdge GuidingCare Medical Care Management 2022 n/a
Healthcare 2000 $450M United States HealthEdge Software HealthEdge GuidingCare Medical Care Management 2015 n/a
Insurance 1600 $5.8B United States HealthEdge Software HealthEdge GuidingCare Medical Care Management 2022 n/a
Insurance 1600 $6.2B United States HealthEdge Software HealthEdge GuidingCare Medical Care Management 2018 n/a
Healthcare 1200 $400M United States HealthEdge Software HealthEdge GuidingCare Medical Care Management 2023 n/a
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Buyer Intent: Companies Evaluating HealthEdge GuidingCare

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating HealthEdge GuidingCare. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating HealthEdge GuidingCare for Medical Care Management include:

  1. The Fountain Group, a United States based Professional Services organization with 50 Employees
  2. Tech Insurance Agency, a United States based Insurance company with 40 Employees
  3. Blue Cross Blue Shield of Illinois, a United States based Insurance organization with 11000 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

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FAQ - APPS RUN THE WORLD HealthEdge GuidingCare Coverage

HealthEdge GuidingCare is a Medical Care Management solution from HealthEdge Software.

Companies worldwide use HealthEdge GuidingCare, from small firms to large enterprises across 21+ industries.

Organizations such as Avera Health, Blue Cross Blue Shield of Illinois, UCare, Priority Health and Colorado Access are recorded users of HealthEdge GuidingCare for Medical Care Management.

Companies using HealthEdge GuidingCare are most concentrated in Healthcare and Insurance, with adoption spanning over 21 industries.

Companies using HealthEdge GuidingCare are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of HealthEdge GuidingCare across Americas, EMEA, and APAC.

Companies using HealthEdge GuidingCare range from small businesses with 0-100 employees - 9.09%, to mid-sized firms with 101-1,000 employees - 36.36%, large organizations with 1,001-10,000 employees - 36.36%, and global enterprises with 10,000+ employees - 18.18%.

Customers of HealthEdge GuidingCare include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified HealthEdge GuidingCare customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Medical Care Management.