List of HealthEdge GuidingCare Customers
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United States
Since 2010, our global team of researchers has been studying HealthEdge GuidingCare customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased HealthEdge GuidingCare for Medical Care Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using HealthEdge GuidingCare for Medical Care Management include: Avera Health, a United States based Healthcare organisation with 22100 employees and revenues of $285.00 billion, Blue Cross Blue Shield of Illinois, a United States based Insurance organisation with 11000 employees and revenues of $7.00 billion, UCare, a United States based Insurance organisation with 1600 employees and revenues of $6.16 billion, Priority Health, a United States based Insurance organisation with 1600 employees and revenues of $5.80 billion, Colorado Access, a United States based Insurance organisation with 690 employees and revenues of $667.0 million and many others.
Contact us if you need a completed and verified list of companies using HealthEdge GuidingCare, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The HealthEdge GuidingCare customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Avera Health | Healthcare | 22100 | $285.0B | United States | HealthEdge Software | HealthEdge GuidingCare | Medical Care Management | 2021 | n/a | In 2021, Avera Health implemented HealthEdge GuidingCare in the Medical Care Management category to modernize claims processing for Avera Health Plans. The move followed an RFP process that began in 2019, and Avera announced a new claims platform using HealthRules Payor offered by HealthEdge as the core administrative processing engine supporting the effort. The implementation centered on core claims processing capabilities, with an emphasis on configurable claims adjudication, rules-based processing and improved transparency of information for providers and members. HealthEdge GuidingCare deployment leveraged HealthEdge’s approach to configuration and claims workflow to enable centralized configuration management and streamlined adjudication logic across plan products. Operational scope was explicitly limited to Avera Health Plans, DAKOTACARE and DAKOTACARE Administrative Services remained unaffected by the change. Cutover was scheduled for September 1 2021, and communication and guidance for providers was distributed via a Provider View special issue, with the Provider Relations team designated as the primary contact for questions and updates, and dates noted as subject to change due to unforeseen circumstances. Governance for the rollout emphasized provider readiness and operational guidance, with published recommendations and a commitment to deliver additional guide updates as needed. The stated objective of the HealthEdge GuidingCare implementation was to create a better experience for members and providers while centralizing claims processing and transparency of information for health plan operations. | |
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Blue Cross Blue Shield of Illinois | Insurance | 11000 | $7.0B | United States | HealthEdge Software | HealthEdge GuidingCare | Medical Care Management | 2023 | n/a | In 2023, Blue Cross Blue Shield of Illinois implemented HealthEdge GuidingCare as part of a Medical Care Management deployment focused on provider facing care coordination. The rollout targeted provider users who manage Illinois Blue Cross Community Health Plans members and Blue Cross Community MMAI members, enabling payer side visibility into care management workflows delivered to external provider organizations. HealthEdge GuidingCare is delivered as a web based care management portal to monitor rendered services, activities, quality measures and care plans. The implementation centers on standard Medical Care Management capabilities including care plan management, service and activity tracking, and quality measure monitoring to support longitudinal care coordination workflows for providers. The GuidingCare portal is accessible via Availity Essentials under Payer Spaces, with access assigned to existing Availity administrators and to designated users. Administrators are required to complete a secondary Availity enrollment process to provision GuidingCare access and all users must be registered with Availity Essentials, aligning access control with Availity's administrator model. The implementation documentation references the Medicaid Care Management Information and Reporting User Guide for enrollment and operational procedures, and BCBSIL provides operational support through Government Programs contact channels. Availity is identified as a separate company providing electronic information exchange and administrative services to BCBSIL, and the GuidingCare portal is noted as provided by Altruista Health with BCBSIL making no endorsement of third party vendor services. | |
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Chorus Community Health Plans | Insurance | 200 | $449M | United States | HealthEdge Software | HealthEdge GuidingCare | Medical Care Management | 2023 | n/a | In 2023, Chorus Community Health Plans implemented HealthEdge GuidingCare, deploying the Medical Care Management application to centralize care coordination and clinical guidance across provider-facing channels. The 200 employee health insurer is using HealthEdge GuidingCare on its website to surface care protocols, utilization criteria, and referral workflows for provider access. The HealthEdge GuidingCare implementation emphasized core Medical Care Management capabilities, configured to support care management plans, utilization management workflows, concurrent and retrospective review processes, and longitudinal care coordination. Configuration work focused on clinical rule sets, care plan templates, and role based access for care managers and provider users. The full application name HealthEdge GuidingCare is referenced in provider documentation and site navigation to link external clinicians directly into clinical guidance and authorization pathways. Operational coverage centers on care management, utilization management, and provider relations teams, with governance organized around clinical policy owners and care management leads to maintain and update rule sets and templates. Workflows were restructured to route provider inquiries and authorization requests through the HealthEdge GuidingCare interface on the Chorus provider site, standardizing intake and clinical review steps. Integrations beyond the website surface are not specified in the source materials. | |
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Insurance | 690 | $667M | United States | HealthEdge Software | HealthEdge GuidingCare | Medical Care Management | 2014 | n/a |
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Insurance | 150 | $437M | United States | HealthEdge Software | HealthEdge GuidingCare | Medical Care Management | 2018 | n/a |
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Insurance | 300 | $200M | United States | HealthEdge Software | HealthEdge GuidingCare | Medical Care Management | 2022 | n/a |
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Healthcare | 2000 | $450M | United States | HealthEdge Software | HealthEdge GuidingCare | Medical Care Management | 2015 | n/a |
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Insurance | 1600 | $5.8B | United States | HealthEdge Software | HealthEdge GuidingCare | Medical Care Management | 2022 | n/a |
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Insurance | 1600 | $6.2B | United States | HealthEdge Software | HealthEdge GuidingCare | Medical Care Management | 2018 | n/a |
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Healthcare | 1200 | $400M | United States | HealthEdge Software | HealthEdge GuidingCare | Medical Care Management | 2023 | n/a |
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Buyer Intent: Companies Evaluating HealthEdge GuidingCare
- The Fountain Group, a United States based Professional Services organization with 50 Employees
- Tech Insurance Agency, a United States based Insurance company with 40 Employees
- Blue Cross Blue Shield of Illinois, a United States based Insurance organization with 11000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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