Paris, 92032,
France
Elior Group Technographics
Elior Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Elior Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 133156 Elior Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Elior Group has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2011, Microsoft 365 for Collaboration in 2017, DocuSign eSignature for Digital Signing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Elior Group is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Elior Group revenues, which have grown to $6.78 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Elior Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Elior Group Tech Stack and Enterprise Applications
Elior Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011 Elior Group implemented SAP ERP ECC 6.0 as the core ERP Financial system to support procurement, sales and accounting processes within its SAP Retail footprint. The deployment centered on functional administration of SAP Retail to manage material management and sales distribution flows, establishing SAP ERP ECC 6.0 as the transactional backbone for procurement-to-pay and order-to-cash activities.
Configuration and operational scope focused on SAP Retail modules for MM and SD, with explicit integration of procurement and sales posting flows into SAP FI/CO, and reporting delivered through native SAP reporting and SAP BW. The SAP ERP ECC 6.0 implementation included functional configuration, routine administration of MM/SD master and transaction data, and the introduction of functional and technical evolutions to optimize business processes.
Governance was organized around a dedicated SAP RETAIL domain lead responsible for functional administration, process management for achats and comptabilité, and the animation and follow up of anomaly and change procedures. Business functions impacted included purchasing, finance and management control, with the program emphasizing accounting integration and operational reporting across procurement and financial teams.
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Expense Management | ERP |
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2011 | 2011 |
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Elior Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Elior Group deployed Microsoft 365 to standardize Collaboration across its global operations. The Microsoft 365 deployment is also present on Elior Group's public website, indicating use of Microsoft 365 services in web facing content and productivity touchpoints.
The implementation emphasized core Microsoft 365 capabilities, including Exchange Online for enterprise email, SharePoint Online for intranet and document management, Microsoft Teams for synchronous collaboration, and OneDrive for individual file storage. Configuration work focused on tenant level policies, SharePoint site architecture and Teams provisioning aligned to business units and service lines.
Operational coverage extended across corporate functions and service operations, supporting corporate communications, HR, operations and field teams in multiple countries. Identity and access were managed through Azure Active Directory as part of the Microsoft 365 stack, enabling centralized authentication and role based access control consistent with enterprise Collaboration patterns.
Governance centered on centralized information architecture, content lifecycle controls and role based Teams governance to limit sprawl, with phased rollout and tenant configuration baselines enforced. This positions Microsoft 365 as Elior Group's primary Collaboration platform for internal teamwork and web integrated productivity.
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Elior Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2023 | 2023 |
In 2023, Elior Group deployed DocuSign eSignature as a Digital Signing capability on its public website. The implementation embeds DocuSign eSignature to capture legally binding signatures for customer-facing and external contractual interactions directly in browser-based workflows. The deployment model emphasizes web-embedded signing and hosted signing sessions to provide a seamless document signing experience without requiring client-side software.
Functionally the rollout leverages standard Digital Signing capabilities including configurable signing workflows, identity verification gates, tamper-evident audit trails, and signed document certificate generation to ensure traceability and compliance for web-submitted agreements. Operational scope centers on website-driven signature capture, with governance focused on template management, signer authentication policies, and centralized administration of signing roles. This configuration positions DocuSign eSignature to serve Elior Group as the primary digital signature layer for web interactions, aligning application, category, and business function.
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Document Management | Content Management |
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2009 | 2009 |
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Elior Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2005 | 2005 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2013 | 2013 |
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Elior Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2011 | 2012 |
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Elior Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Elior Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Elior Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Elior Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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