List of IgniteTech Aptean Pivotal CRM Customers
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Since 2010, our global team of researchers has been studying IgniteTech Aptean Pivotal CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IgniteTech Aptean Pivotal CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IgniteTech Aptean Pivotal CRM for CRM include: Elior Group, a France based Leisure and Hospitality organisation with 133156 employees and revenues of $6.78 billion, Travis Perkins, a United Kingdom based Distribution organisation with 17000 employees and revenues of $6.55 billion, Edenred, a France based Banking and Financial Services organisation with 12000 employees and revenues of $3.40 billion, IMI Plc., a United Kingdom based Manufacturing organisation with 10352 employees and revenues of $2.93 billion, Novozymes, a Denmark based Oil, Gas and Chemicals organisation with 6397 employees and revenues of $2.57 billion and many others.
Contact us if you need a completed and verified list of companies using IgniteTech Aptean Pivotal CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The IgniteTech Aptean Pivotal CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alliance Healthcare | Distribution | 3900 | $2.5B | United Kingdom | IgniteTech | IgniteTech Aptean Pivotal CRM | CRM | 2010 | n/a |
In 2010, Alliance Healthcare implemented IgniteTech Aptean Pivotal CRM. The deployment introduced IgniteTech Aptean Pivotal CRM into the company CRM environment to support commercial, account management, and customer service workflows for its distribution operations.
Configuration work emphasized sales force automation, account and contact management, opportunity tracking, and case management, adapted to distribution sales and order handling processes. The implementation invoked standard CRM capabilities for lead to cash orchestration, customer master data consolidation, and workflow-driven case routing to align front office activities with operational requirements.
Integration and operational coverage were coordinated by the Portugal Business Applications Manager, who led support and development teams for the Oracle based logistic system, SAP financial systems, Pivotal CRM and Qlikview BI. Deliverables included ETL and application integration work to tie Pivotal CRM into SAP ERP and WM Systems and to feed Qlikview BI for consolidated customer and sales reporting.
Governance and rollout were organized around Business IT alignment based on KPI and strategy objectives, with management of internal, external and outsource resources for configuration, support and development. The program covered cross functional processes in logistics, finance and BI and established IT governed workflows for ongoing CRM operations and support.
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Antalis UK | Distribution | 677 | $395M | United Kingdom | IgniteTech | IgniteTech Aptean Pivotal CRM | CRM | 2017 | n/a |
In 2017, Antalis UK implemented IgniteTech Aptean Pivotal CRM. The IgniteTech Aptean Pivotal CRM deployment targeted customer master data and front office functions within the CRM category and was coordinated with concurrent Warehouse Management System Manhattan and SAP ERP projects in the United Kingdom.
The implementation emphasized core CRM capabilities including account and contact management, opportunity management, and a centralized customer master to support sales and service workflows. Configuration work focused on master data consolidation patterns, data matching and deduplication, and distribution processes to ensure consistent customer records across operational processes.
Operational scope was explicitly cross-organisational, with customer, material and supplier master data groups placed in scope and the CRM positioned as a focal system for customer knowledge across sales, service and commercial functions. Project planning incorporated GDPR data stream considerations and treated data governance and shared data flows as integral to CRM operational readiness.
Governance delivered a cross-organisational Master Data governance team, identification and formalization of Data Stewards, and rules for definition, production and usage of master data applied through existing policies and procedures. The data strategy tied to the IgniteTech Aptean Pivotal CRM implementation aimed to improve knowledge of customers and reduce operating costs, and GDPR leadership was embedded in the program governance structure.
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Antalis UK | Distribution | 677 | $395M | United Kingdom | IgniteTech | IgniteTech Aptean Pivotal CRM | CRM | 2017 | n/a |
In 2017 Antalis UK implemented IgniteTech Aptean Pivotal CRM, a CRM platform deployed to centralize customer and master data across its UK operations. The CRM rollout was executed alongside parallel programs for ERP SAP and Manhattan Warehouse Management System, reflecting a coordinated data program rather than an isolated deployment.
The IgniteTech Aptean Pivotal CRM implementation focused on core CRM capabilities including customer master and account management, contact management, sales force automation, order history and reporting, and GDPR oriented data stream controls. Configuration efforts emphasized master data synchronization, data quality rules, and operational workflows that support collecting, aggregating, matching, consolidating, quality assuring, maintaining and distributing master data across the business.
Integrations were aligned with named systems in the program, with the CRM interfacing conceptually with SAP ERP and Manhattan WMS to ensure consistency of customer, material and supplier master records and to support downstream operational processes. Operational coverage targeted cross-organizational master data groups, explicitly including customer, material and supplier masters, and impacted functions such as sales, master data management, procurement and operations within Antalis UK.
Governance was formalized through the establishment of a cross organizational Master Data governance team, identification and formalization of Data Stewards, and application of governance to existing policies, procedures and practices to mediate ownership and promote stewarding of data as a shared asset. The program stated objectives included developing a data strategy to improve knowledge of customers and reduce operating costs, and the implementation included a GDPR Data Stream lead to align CRM data handling with regulatory requirements.
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Utilities | 1100 | $2.5B | France | IgniteTech | IgniteTech Aptean Pivotal CRM | CRM | 2008 | n/a |
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Banking and Financial Services | 1000 | $150M | Mexico | IgniteTech | IgniteTech Aptean Pivotal CRM | CRM | 2013 | n/a |
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Retail | 5000 | $750M | Singapore | IgniteTech | IgniteTech Aptean Pivotal CRM | CRM | 2013 | n/a |
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Banking and Financial Services | 12000 | $3.4B | France | IgniteTech | IgniteTech Aptean Pivotal CRM | CRM | 2014 | n/a |
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Leisure and Hospitality | 133156 | $6.8B | France | IgniteTech | IgniteTech Aptean Pivotal CRM | CRM | 2005 | n/a |
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Professional Services | 1300 | $240M | Denmark | IgniteTech | IgniteTech Aptean Pivotal CRM | CRM | 2005 | n/a |
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Manufacturing | 10352 | $2.9B | United Kingdom | IgniteTech | IgniteTech Aptean Pivotal CRM | CRM | 2016 | n/a |
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Buyer Intent: Companies Evaluating IgniteTech Aptean Pivotal CRM
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