Leeds, LS3 1JX,
United Kingdom
Em-B Solutions Technographics
Em-B Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Em-B Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Em-B Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Em-B Solutions has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2020, WooCommerce for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Em-B Solutions is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Em-B Solutions revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Em-B Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Em-B Solutions Tech Stack and Enterprise Applications
Em-B Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Em-B Solutions implemented LiveChat on its website. LiveChat is deployed as a customer-facing chat widget, aligning with the Chatbots and Conversational AI category to support website engagement and initial customer contact for construction and real estate services. The deployment uses the LiveChat web widget embedded in public web pages to enable real-time messaging between site visitors and company staff.
Operational scope is limited to the company website, with LiveChat handling customer engagement, lead capture and pre-sales support functions. Administration and day to day configuration of LiveChat appears to be managed internally by Em-B Solutions staff, consistent with small company governance patterns for SaaS chat tools. No other integrations are specified in the available source, so the implementation is focused on direct web chat workflows rather than connected backend automation. Em-B Solutions uses LiveChat as a Chatbots and Conversational AI solution to centralize customer-facing messaging on its website.
|
Em-B Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Em-B Solutions implemented Microsoft 365 as its Collaboration platform. The UK construction and real estate firm of 10 employees is using Microsoft 365 on their website and for internal collaboration across office and field-facing teams, consolidating email and document workflows under a single cloud application suite.
Microsoft 365 deployment follows a tenant based cloud architecture with centralized administration and user provisioning through Microsoft 365 admin controls, providing standard Collaboration capabilities such as Exchange email, Microsoft Teams for chat and meetings, SharePoint document management, OneDrive file sync, and Office applications for coauthoring. The implementation supports business functions including project coordination, document control, and client communications, and governance is exercised through centralized admin and information management features native to Microsoft 365.
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Em-B Solutions eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022, Em-B Solutions deployed WooCommerce on its public website to establish eCommerce capability for the business. The deployment uses the WooCommerce plugin from Automattic, embedded in the company WordPress site, and positions the website as the primary storefront for product presentation and order capture. The eCommerce implementation includes standard category-aligned capabilities such as product catalog management, shopping cart and checkout flows, payment gateway plugin integration, tax and shipping configuration, and basic order management workflows suitable for a small organization of ten employees.
Operational scope centers on sales, marketing, and order fulfillment functions, with site administrators and commercial staff responsible for product updates, pricing, and processing incoming orders. Governance emphasizes content and transactional workflow controls within the WordPress admin, including role-based access for product publishing, order status management, and configuration of plugins for payments and shipping. WooCommerce provides the application layer that connects Em-B Solutions eCommerce operations to its public website and internal order handling processes.
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Em-B Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
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Em-B Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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Em-B Solutions CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Em-B Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Em-B Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-18 | Em-B Solutions | Evaluated | Upland Software | Upland Rant and Rave for Salesforce | Customer Engagement | CRM |