Buffalo, 14221, NY,
United States
EMEDCO Technographics
EMEDCO Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EMEDCO and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 EMEDCO employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EMEDCO has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Salesforce Marketing Cloud for Marketing Automation in 2021, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EMEDCO is running and its propensity to invest more and deepen its relationship with Google , Salesforce , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EMEDCO revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EMEDCO intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EMEDCO Tech Stack and Enterprise Applications
EMEDCO Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, EMEDCO implemented Google Workspace (Formerly Google G-Suite) as its core Collaboration platform. The deployment covers the company's approximately 100 employees and provides Gmail, Calendar, Drive, Docs, Sheets and Slides functionality to support internal communications, document collaboration and file storage. Elements of Google Workspace (Formerly Google G-Suite) are surfaced on EMEDCO's website. Google Workspace is provisioned on the corporate domain and accessed from desktop and mobile endpoints.
Operational configuration uses the Google Workspace admin console for user provisioning, group based access controls and domain level sharing policies, with mobile device management and standard security controls typical of a Collaboration implementation. The implementation supports core business functions including corporate communications, document governance and operational coordination across distribution operations, sales and customer service. Governance is centralized through policy driven administration to align account provisioning, access permissions and data sharing across teams.
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EMEDCO CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Marketing Cloud | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021, EMEDCO implemented Salesforce Marketing Cloud on its public website. The Salesforce Marketing Cloud deployment addresses EMEDCO's Marketing Automation requirements and is positioned to drive web-based campaign orchestration, customer journeys, and personalized messaging tied to site behavior. The implementation is hosted in the cloud and surfaced through embedded web tracking and marketing scripts on the corporate site.
Functional capabilities include email marketing, journey orchestration, audience segmentation, content management, and web personalization driven by site interaction signals. Operational ownership rests with the marketing organization, with rollout governance implemented through content approval workflows and data privacy controls to manage consent and subscriber data. EMEDCO uses Salesforce Marketing Cloud, categorized as Marketing Automation, to support marketing and digital engagement functions.
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EMEDCO ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, EMEDCO implemented Atlassian Jira Service Desk on their website to provide IT Service Management. The deployment exposes Atlassian Jira Service Desk as a web facing service portal embedded in EMEDCOs public site, capturing customer and internal service requests and routing them into categorized queues. Implementation focused on core IT Service Management capabilities including ticketing, a request catalog, self service portal functionality and automated assignment rules, and Atlassian Jira Service Desk is configured to centralize incident and service request intake for IT and customer support business functions.
Operational scope covered internal IT and customer support teams at the 100 employee distribution firm, with designated service desk administrators responsible for request type configuration, SLA parameters and workflow maintenance. Governance emphasized defined queue ownership, staged configuration updates and documented standard request workflows to ensure consistent triage and escalation, and the web integration with EMEDCOs website allows direct customer facing intake while keeping the implementation proportionate to a mid market distribution environment.
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EMEDCO IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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EMEDCO CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at EMEDCO
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by EMEDCO Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||