Petoskey, 49770, MI,
United States
Emphasys Software Technographics
Emphasys Software Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Emphasys Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Emphasys Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Emphasys Software has purchased the following applications: WordPress for Web Content Management in 2012, TekStack CRM for CRM in 2024, Google Hosted Libraries for Content Delivery Network in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Emphasys Software is running and its propensity to invest more and deepen its relationship with Automattic , TekStack , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Emphasys Software revenues, which have grown to $90.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Emphasys Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Emphasys Software Tech Stack and Enterprise Applications
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WordPress | Web Content Management | Content Management | n/a | 2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TekStack | Legacy | TekStack CRM | CRM | CRM | n/a | 2024 | 2024 |
In 2024, Emphasys Software implemented TekStack CRM as a CRM to centralize case management, renewals, and customer success workflows across its United States operations. The vendor lists Emphasys among customer logos and TekStack CRM feature pages support inferred use of the platform for centralized customer-facing processes.
Configuration work focused on the CRM module and customer success playbooks, inferred from TekStack product descriptions. Implemented functional capabilities include case management, renewal tracking, playbook orchestration for customer success, and lifecycle stage automation consistent with CRM operational patterns.
Operational scope targeted customer success, renewals, and account management teams within Emphasys Software in the United States, consolidating case intake, renewal reminders, and playbook-driven tasking under TekStack CRM. The deployment positioned TekStack CRM to standardize client lifecycle workflows and provide a single pane for customer operations.
Governance centered on standardized playbooks and role based workflow definitions to ensure consistent case resolution and renewal processes, with rollout sequencing aligned to module activation and functional priorities. Specific system integrations and implementation partner details were not disclosed in the source material.
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Hosted Libraries | Content Delivery Network | IaaS | n/a | 2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Emphasys Software
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Emphasys Software Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||