Sydney, 2164, NSW,
Australia
EMPR Australia Technographics
EMPR Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EMPR Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 55 EMPR Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EMPR Australia has purchased the following applications: SAP Business One for ERP Financial in 2013, Hotjar for Customer Experience in 2020, Newfold Digital Hostopia Australia for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EMPR Australia is running and its propensity to invest more and deepen its relationship with SAP , Contentsquare , Newfold Digital or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EMPR Australia revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EMPR Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EMPR Australia Tech Stack and Enterprise Applications
EMPR Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 EMPR Australia implemented SAP Business One as its core ERP Financial system to consolidate distribution, procurement and financial operations across the business. The deployment supported a multi-site operational footprint, serving approximately 70 users across Australia, New Zealand, China and the USA, with specific coverage of AU and NZ warehouse inventory and supply chain functions.
SAP Business One was configured to manage procurement workflows, inventory management, sales order processing and core financials including profit and loss and balance sheet reporting. Reporting and analytics were built using T-SQL and Crystal Reports to deliver sales versus targets, debtor control, inventory health and sales analytics, with Excel used for downstream analysis.
The technical architecture centered on Microsoft SQL Server for database and application administration, including stored procedures, functions, SSIS packages, SQL Agent jobs and replication to support distributed data across sites. Integration work focused on operational reporting and database-level processes, enabling synchronized inventory and order data between warehouses and regional offices while maintaining a single SAP Business One application instance.
Governance and operational ownership were led by an internal Procurement and Systems Development Manager who acted as primary application support contact and project manager for process change and systems development. Rollout activities emphasized staff training, demand planning, procurement controls and process redesign across supply chain and sales functions, and internal notes report implementation outcomes of streamlined workflows, reduced costs and improved customer experience.
|
EMPR Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, EMPR Australia implemented Hotjar on their website. The deployment provided Customer Experience capabilities to support marketing, product and web governance activities within the distribution business.
The implementation used the Hotjar client side script to instrument the public site, capturing session recordings and heatmaps while enabling on site surveys and feedback polls as primary qualitative UX modules. Configuration focused on sampling and session capture parameters typical for client side Customer Experience tooling, and Hotjar event capture was scoped to public pages and key conversion flows. The deployment emphasized qualitative data collection and behavioral visualization rather than backend data processing.
Operational coverage was limited to the public website, with marketing and customer support teams consuming session replay and feedback outputs to inform content and UX prioritization. Management and day to day configuration were handled by internal web and marketing resources, reflecting a lightweight deployment model for a mid sized distribution firm.
Governance centered on site wide capture rules and privacy controls to respect visitor consent, and qualitative outputs were incorporated into existing UX review workflows used by marketing and product stakeholders. The implementation positions Hotjar as a Customer Experience instrument for user behavior analysis and onsite feedback capture for EMPR Australia.
|
EMPR Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Newfold Digital | Legacy | Newfold Digital Hostopia Australia | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, EMPR Australia deployed Newfold Digital Hostopia Australia to host its public website, using Newfold Digital Hostopia Australia as its Application Hosting and Computing Services provider. The implementation centers on managed web hosting, DNS management and SSL certificate provisioning to support the company's customer-facing site and online presence.
Operational coverage is primarily the marketing and customer engagement functions responsible for content updates and domain controls, with hosting account administration and certificate lifecycle workflows embedded in site operations. The architecture is a managed hosting model delivered through Newfold Digital Hostopia Australia that centralizes server management and platform updates, while governance focuses on centralized hosting credentials, DNS change controls and routine content publishing processes to maintain uptime and brand presence.
|
IT Decision Makers and Key Stakeholders at EMPR Australia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by EMPR Australia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||