Eneco
Eneco Technographics
Eneco Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eneco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 37 Eneco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eneco has purchased the following applications: Cegid Talentsoft PeopleXS ATS for Recruiting, Applicant Tracking System in 2020, AgilePoint Platform for Business Process Management in 2018, CM Conversational AI Cloud for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eneco is running and its propensity to invest more and deepen its relationship with Cegid , AgilePoint , CM.com or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eneco revenues, which have grown to $28.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eneco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Eneco Tech Stack and Enterprise Applications
Eneco HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cegid | Legacy | Cegid Talentsoft PeopleXS ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Eneco deployed Cegid Talentsoft PeopleXS ATS to manage its external hiring workflows. The deployment implements Recruiting,Applicant Tracking System functionality to centralize job posting, candidate intake, and application lifecycle directly through Eneco's public careers site.
The implementation uses the cloud-hosted Cegid Talentsoft PeopleXS ATS and is surfaced on Eneco's website to present live job listings and capture candidate applications. Functional capabilities configured align with Recruiting,Applicant Tracking System norms, including career site integration, requisition management, applicant tracking, candidate profile management, workflow automation for screening and interview scheduling, and reporting and analytics. Configuration focused on recruiter and hiring manager role-based access, candidate experience, and employer branding on the site.
Operational ownership is concentrated in Eneco's HR and talent acquisition teams in the Netherlands, supporting corporate hiring across the organization. Governance and process adaptation emphasized hiring workflow standardization, approval routing for requisitions, and recruitment data visibility for HR stakeholders. Cegid Talentsoft PeopleXS ATS serves as Eneco's central Recruiting,Applicant Tracking System for managing end to end hiring processes.
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Eneco ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AgilePoint | Legacy | AgilePoint Platform | Business Process Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Eneco deployed the AgilePoint Platform as a Workflow Automation solution to model and automate order management and delivery processes for its Soon smart thermostat. The implementation targeted sales and fulfillment workflows in the Netherlands and focused on improving operational visibility for call agents and fulfillment teams.
The AgilePoint Platform was configured to capture order intake, orchestrate delivery tasks and expose process state to front-line users, using low-code process models so business users could update workflows without heavy IT intervention. Functional capabilities emphasized process modeling, workflow orchestration and user-facing forms to support order processing and exception handling.
Integrations included a direct connection to Microsoft Dynamics CRM to synchronize customer and order data and to streamline sales to fulfillment handoffs, providing a single view of order status for call agents. The integration reduced handoffs and centralized order information in the AgilePoint Platform, improving traceability across the sales and delivery lifecycle.
Deployment governance emphasized business-led process ownership, with change control confined to the AgilePoint Platform designer to limit IT gatekeeping and accelerate updates. Outcomes reported by Eneco included improved process visibility for call agents, faster order processing and the ability for business users to maintain processes without major IT projects.
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Eneco AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CM.com | Legacy | CM Conversational AI Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2019 |
In 2018, Eneco implemented CM Conversational AI Cloud, a Chatbots and Conversational AI solution, to support customer service in the Netherlands. The deployment adopted a bot first, agent follow up strategy designed to reduce call center load and enable warm transfers to live agents.
CM Conversational AI Cloud's Digital Assistant went live in March 2019 and within six months handled approximately 19,000 conversations per week, with a recognition rate rising to approximately 90 percent. Functional capabilities implemented included automated conversational routing, natural language recognition, session handoff for warm transfers, and agent follow up workflows, reflecting core Chatbots and Conversational AI feature sets.
A CRM integration was planned to enable transactional automation and to extend conversational flows into account and service operations, indicating roadmap level use of CRM connectivity for fulfillment. Operational coverage focused on customer service and contact center operations in the Netherlands, with governance centered on intent tuning and agent escalation workflows during the post go live period.
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Eneco Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
 |
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Blockchain Platform | Blockchain |
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2019 | 2020 |
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Eneco Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
|
2016 | 2016 |
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Eneco Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2022 | 2022 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Eneco CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2020 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Eneco ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Eneco IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Eneco Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Fire Alarm and Life Safety System | Physical Security |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Eneco
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Eneco Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Eneco IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Eneco digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Eneco Technographics
Eneco is a Utilities organization based in Netherlands,
with around 37 employees and annual revenues of $28.2 million.
Eneco operates a diverse technology stack with applications such as
Cegid Talentsoft PeopleXS ATS, AgilePoint Platform and CM Conversational AI Cloud,
covering areas like Recruiting, Applicant Tracking System, Business Process Management and Chatbots and Conversational AI.
Eneco has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cegid, AgilePoint and CM.com.
Eneco recently adopted applications including
Microsoft Dynamics 365 Marketing in 2023, Blue Billywig Platform in 2022 and SendinBlue in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Eneco’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Eneco’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Eneco technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.