Enercare
Enercare Technographics
Enercare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Enercare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Enercare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Enercare has purchased the following applications: Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2011, Acquia Cloud for Web Content Management in 2020, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Enercare is running and its propensity to invest more and deepen its relationship with Salesforce , IFS , Acquia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Enercare revenues, which have grown to $1.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Enercare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Enercare Tech Stack and Enterprise Applications
Enercare ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Enercare deployed Salesforce Field Service (ex ClickSoftware) for Field Service Management to manage day-to-day and week-to-week workload balancing across its field operations. The implementation centered on workforce scheduling and dispatch capabilities to ensure resources were balanced with customer demand, aligning appointment windows and technician availability with operational priorities. This deployment targeted Enercare field service and dispatch teams responsible for residential and commercial service delivery.
Salesforce Field Service (ex ClickSoftware) was configured to leverage ClickSoftware Scheduling functionality for workload balancing, using rule-based scheduling, calendar and shift controls, and appointment management to orchestrate daily schedules and weekly capacity plans. Configuration emphasized scheduling policies, priority handling, and repeatable cadence for rebalancing work across crews, reflecting typical Field Service Management workflows such as appointment booking, route sequencing, and technician qualification matching. The implementation embedded scheduling logic into operational procedures to maintain consistent day-to-day and week-to-week resource allocation.
Governance focused on operational workflow definitions and scheduling governance, with dispatch procedures and daily scheduling cadences formalized to support workload balancing processes. Operational coverage concentrated on field operations and dispatch departments, using the Field Service Management application to coordinate technicians, manage service appointments, and enforce scheduling rules. The narrative reflects a configuration-led approach to workforce management using Salesforce Field Service (ex ClickSoftware) scheduling capabilities to align resources with customer demand.
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Field Service Management | ERP Services and Operations |
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2023 | 2023 |
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Enercare Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acquia | Legacy | Acquia Cloud | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Enercare deployed Acquia Cloud as its Web Content Management platform to host and manage the corporate website. Acquia Cloud is used by Enercare to provide cloud native hosting and content management capabilities for public facing digital channels, positioning the Acquia Cloud Web Content Management relationship squarely within marketing and digital operations.
The implementation focuses on content authoring, editorial workflow controls, media asset management, and environment separation for development, staging, and production to support content lifecycle management. Governance is centered on role based access and editorial approval workflows to align content publishing with marketing and corporate communications functions, while operational coverage targets Enercare’s digital and marketing teams responsible for the corporate website.
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Enercare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Enercare deployed Hotjar on its public website to capture qualitative customer behavior and support site-level UX analysis. The deployment used Hotjar as a Customer Experience tool to collect session recordings, heatmaps, on-site feedback polls, and conversion funnel observations, with Hotjar instrumentation applied across core page templates to surface behavioral signals for product and experience teams.
Implementation scope focused on the corporate website and aligned Hotjar output with digital analytics and UX workflows to inform content and experience decisions. Governance emphasized centralized configuration of recording and feedback rules, role-based access for UX and analytics stakeholders, and a staged rollout across page types to manage data capture and operational adoption.
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Enercare ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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Enercare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Enercare CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Enercare
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Enercare Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Enercare IT executives and key decision makers. This section highlights Enercare's latest recorded technology evaluations, including SAP EWM (Extended Warehouse Management) for Warehouse Management on 2026-02-03, Adobe Advertising Cloud for Digital Advertising Platform on 2025-10-28, and ServiceTitan for Field Service Management on 2025-05-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Enercare digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Enercare Technographics
Enercare is a Utilities organization based in Canada,
with around 5000 employees and annual revenues of $1.25 billion.
Enercare operates a diverse technology stack with applications such as
Salesforce Field Service (ex ClickSoftware), Acquia Cloud and Hotjar,
covering areas like Field Service Management, Web Content Management and Customer Experience.
Enercare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Salesforce, Acquia and Contentsquare.
Enercare recently adopted applications including
IFS Cloud FSM in 2023, Amazon EC2 in 2021 and Mimecast Email Security in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Enercare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Enercare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Enercare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.