EPB
10 W M.L.K. Blvd,
Chattanooga, 37402, TN,
United States
Chattanooga, 37402, TN,
United States
1 423-648-1372
Utilities
EPB Technographics
EPB Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EPB and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 EPB employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EPB has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, Oracle Cloud HCM for Core HR in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EPB is running and its propensity to invest more and deepen its relationship with Oracle , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EPB revenues, which have grown to $191.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EPB intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EPB Tech Stack and Enterprise Applications
EPB ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017 EPB implemented Oracle Cloud ERP as its core ERP Financial application to consolidate finance, procurement, payroll, and planning processes across the utility. The deployment established Oracle Cloud ERP as the primary cloud financial platform for General Ledger, Accounts Payable, Advanced Procurement Sourcing, Payroll Benefits, and planning workflows under the ERP Financial category.
Implementation centered on a modular configuration of Oracle Cloud ERP coupled with Oracle Planning and Budgeting Cloud Service, Oracle Identity Cloud Service, and Oracle CASB Cloud Service. Functional capabilities delivered included centralized general ledger accounting, accounts payable automation, source-to-contract and procure-to-pay orchestration via Advanced Procurement Sourcing, integrated payroll and benefits processing, and enterprise planning and budgeting functions using Oracle Planning and Budgeting Cloud Service.
Security and access governance leveraged Oracle Identity Cloud Service for role based access controls and Oracle CASB Cloud Service for cloud security oversight, aligning identity, security, and financial controls. Operational coverage included finance, procurement, and HR business functions at EPB, with workflows restructured toward consolidated financial close, automated procure-to-pay transactions, and integrated budgeting and forecasting processes within Oracle Cloud ERP.
The implementation positions Oracle Cloud ERP as the enterprise ERP Financial backbone for EPB, with identity and CASB services embedded to enforce governance and secure cloud operations across finance and HR domains.
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EPB HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2017 | 2018 |
In 2017 EPB implemented Oracle Cloud HCM to centralize Core HR and payroll processes across the utility, addressing widespread manual workflows and paper-based processing. EPB selected AST as its implementation partner to deliver a modern Core HR deployment that would eliminate manual HR and payroll methods, introduce business rules for absences and time and labor, reduce paper processing, and improve the employee experience.
The implementation deployed Oracle Cloud HCM with HR and Payroll Cloud Applications, including Absence Management and Time Management, and automated goals, performance, and compensation tracking. AST delivered a configurable solution for dynamic work schedules used by field employees across classifications, including non-union, union, and contingent staff, and implemented payroll validation rules to remove manual corrections from biweekly payroll runs.
AST integrated Oracle Cloud HCM with EPB’s other enterprise solutions to provide seamless data flows and operational reporting, enabling HR, payroll, benefits administration, and field operations to share a single source of truth. The deployment enabled employee access to immediate insight into workforce performance progression and alignment with organizational objectives through automated reporting and self service capabilities.
Governance and process changes focused on eliminating paper workflows and automating payroll and absence processes, with outcomes reported by AST and EPB leadership. EPB achieved 100% elimination of paper benefits processing, 100% elimination of paper goals, performance, and compensation tracking, and a 100% automated solution and reporting for payroll functions including Absence Management and Time Management, and employee satisfaction has skyrocketed according to Prasad Nettem Vice President, ERP, AST LLC.
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EPB Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, EPB implemented Cisco Webex Meetings as a customer-facing conferencing capability. The deployment uses Cisco Webex Meetings to provide Audio Video and Web Conferencing functionality embedded on EPB's public website, enabling browser-based join and scheduling from the site.
The implementation leverages standard Cisco Webex Meetings capabilities including scheduled and ad hoc video sessions, screen sharing, presenter controls, guest access and meeting recording, consistent with Audio Video and Web Conferencing workflows. The service is operated as a cloud-hosted meeting orchestration layer, with web embedding to streamline external participant access and reduce friction for customer engagement.
Operational coverage emphasizes internal collaboration and customer engagement, with the platform used across corporate communications and external stakeholder meeting flows. Administration and user provisioning are managed within EPB IT, and governance focuses on access control for web-embedded entry points and role based meeting administration.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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EPB CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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EPB EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2017 | 2017 |
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EPM | EPM |
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2015 | 2016 |
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Financial Consolidation and Close | EPM |
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2017 | 2017 |
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EPB ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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EPB PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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EPB IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Network Management and Monitoring | IaaS |
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2016 | 2016 |
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EPB CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Management | CyberSecurity |
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2023 | 2023 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Vulnerability Management | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at EPB
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Manager Information Techology | Manager | IT | |
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Assistant Vice President Finance | VP | Finance | |
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Executive Vice President and Chief Financial Officer | CXO | Finance | |
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Director of Procurement and Vendor Relations | Director | Procurement | |
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Network Operations Manager | Manager | IT | |
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Network Operations Manager | Manager | IT | |
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Senior Manager Information Technology | Manager | IT | |
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Network Operations Center Engineer | Manager | IT | |
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AVP Technical Operations | VP | Operations | |
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Apps Being Evaluated by EPB Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from EPB IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the EPB digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD EPB Technographics
EPB is a Utilities organization based in United States,
with around 1500 employees and annual revenues of $191.0 million.
EPB operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM and Cisco Webex Meetings,
covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
EPB has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Cisco Systems.
EPB recently adopted applications including
Aliro Orchestrator in 2023, Absolute Syxsense Enterprise in 2023 and Okta Identity Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of EPB’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates EPB’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete EPB technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.