Epworth HealthCare
89 Bridge Road,
Richmond, 3121, VIC,
Australia
Richmond, 3121, VIC,
Australia
61 3 9426-6666
Healthcare
Epworth HealthCare Technographics
Epworth HealthCare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Epworth HealthCare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8315 Epworth HealthCare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Epworth HealthCare has purchased the following applications: Bambora for Payment Processing in 2020, Frontier Software iChris for Core HR in 2017, TechnologyOne Enterprise Asset Management for Enterprise Asset Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Epworth HealthCare is running and its propensity to invest more and deepen its relationship with Bambora , Frontier Software , Equifax or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Epworth HealthCare revenues, which have grown to $835.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Epworth HealthCare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Epworth HealthCare Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bambora | Legacy | Bambora | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020 Epworth HealthCare implemented Bambora as a Payment Processing solution on its public website. Bambora was deployed to handle online card acceptance and front-end payment capture for consumer-facing transactions initiated through web pages.
The implementation leverages standard Payment Processing capabilities, including hosted payment checkout components, client-side tokenization to limit PCI scope, and server-side payment API calls for authorization and settlement. Configuration focused on web integration patterns, secure form embedding, and session-level token handling to support recurring session continuity and simplified payment reconciliation.
Integrations are centered on the Epworth public website, where Bambora processes card payments for transactional flows originating from patient-facing pages and online billing interfaces. Operational coverage is the web channel for Epworth HealthCare in Australia, with the payment workflow orchestrated between the website front end and Bambora payment endpoints.
Governance emphasizes centralized payment control and PCI-aligned handling of cardholder data, with tokenization and hosted components used to constrain compliance scope. Operational ownership sits at the intersection of web operations and finance workflows, with Bambora providing the externally hosted payment processing layer for Epworth HealthCare.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software iChris | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Epworth HealthCare implemented Frontier Software iChris as its Core HR application. The deployment targeted People and Culture operations across the hospital network, aligning HR record management, compliance workflows, and employee lifecycle processes with a single Core HR platform.
Frontier Software iChris was configured to support core personnel data management, leave management, end of month and financial year reporting, and visa compliance workflows. The implementation also addressed recruitment workflow touchpoints, reflecting ongoing operational support for the HRIS CHRIS21 and the eRecruit recruitment system managed by People and Culture, and it included capabilities to issue employment variation contracts online.
Operational coverage included People and Culture teams, recruitment services centre contacts, and managers across multiple hospital sites, with rollout activities that emphasized documentation, ‘‘how to’’ materials, and manager training sessions. Governance routines included system administration and troubleshooting, scoped enhancement requests, liaison with the software provider for quoting, testing and implementing changes, and the design and delivery of training to embed new processes.
Explicit outcomes recorded during the program included establishment of a new visa checking system to improve compliance and reduce manual labour, and the delivery of over 30 enhancements to the recruitment eRecruit functionality, including changes that enabled online issuance of employment variation contracts. These changes illustrate a combined focus on HR compliance, recruitment efficiency, and operational governance around Frontier Software iChris.
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Payroll | HCM |
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2017 | 2017 |
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Recruiting | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Scheduling | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne Enterprise Asset Management | Enterprise Asset Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Epworth HealthCare implemented TechnologyOne Enterprise Asset Management, an Enterprise Asset Management solution, to consolidate facilities oversight across its network. The deployment was intended to manage an asset base valued at more than $1 billion and to provide a consistent compliance framework across all eight facilities.
TechnologyOne Enterprise Asset Management was configured to establish a centralized asset register, planned maintenance workflows, work order management, compliance tracking, and asset lifecycle control. Configuration emphasized a single source of truth for physical assets and preventive maintenance scheduling to support facilities management functions and regulatory adherence.
Governance was centered on standardized asset taxonomy and centralized configuration control to ensure consistency across the eight sites, with role based access and operational ownership retained by the facilities management organization. The implementation scope focused on unifying operational processes for asset stewardship and compliance assurance, enabling Epworth HealthCare to manage its infrastructure and regulatory obligations through the TechnologyOne Enterprise Asset Management platform.
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Healthcare ERP | ERP Services and Operations |
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2020 | 2020 |
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Healthcare ERP | ERP Services and Operations |
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2014 | 2015 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2012 | 2012 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Physical Security Outsourcing | Physical Security |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Epworth HealthCare
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Epworth HealthCare Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Epworth HealthCare IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Epworth HealthCare digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Epworth HealthCare Technographics
Epworth HealthCare is a Healthcare organization based in Australia,
with around 8315 employees and annual revenues of $835.0 million.
Epworth HealthCare operates a diverse technology stack with applications such as
Bambora, Frontier Software iChris and TechnologyOne Enterprise Asset Management,
covering areas like Payment Processing, Core HR and Enterprise Asset Management.
Epworth HealthCare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Bambora, Frontier Software and TechnologyOne.
Epworth HealthCare recently adopted applications including
Microsoft Power BI in 2022, CallRail Call Tracking in 2021 and Bambora in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Epworth HealthCare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Epworth HealthCare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Epworth HealthCare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.