Erus Energy
21402 N 7th Ave,
Phoenix, 85027, AZ,
United States
Phoenix, 85027, AZ,
United States
1 844-272-8336
Utilities
Erus Energy Technographics
Erus Energy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Erus Energy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 240 Erus Energy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Erus Energy has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, LiveChat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Erus Energy is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Erus Energy revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Erus Energy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Erus Energy Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017 Erus Energy implemented Oracle NetSuite ERP to consolidate its finance operations and establish a formal ERP Financial foundation. At the start of the engagement finance and sales processes were underutilized, financing relied on paper-based lender processes, and the company required strengthened legal and compliance controls to support growth.
The Oracle NetSuite ERP deployment focused on configuring financial reporting and general ledger structures, accounts receivable workflows, and audit-ready controls aligned with ERP Financial expectations. Implementation included the development of sales-facing reports generated from the finance ledger to improve pipeline visibility, and configuration of recurring reporting cadences to support both compliance and commercial decision making.
Operational coverage centered on the finance and sales functions, with Oracle NetSuite ERP serving as the centralized financial system that unified transactional finance data and sales reporting. Parallel to the system work the organization broadened lender relationships to provide more financing options, while reporting and controls were instrumented to support legal and compliance requirements.
Governance changes accompanied the technical rollout, with new reporting ownership, compliance checkpoints, and a cadence for finance and sales collaboration. These actions, including the Oracle NetSuite ERP implementation and enhanced lender options, supported a reported 200% growth in a one year period.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Erus Energy implemented LiveChat on its corporate website to introduce web‑based conversational support and real‑time visitor engagement. LiveChat serves as the company’s Chatbots and Conversational AI entry point, providing an always-on messaging layer for customer inquiries and lead capture on www.erusenergy.com.
The deployment centered on the LiveChat web chat widget and agent console, configured to handle real-time messaging, canned responses, proactive chat invitations, and transcript logging. Functional capabilities implemented include chat routing to front-line agents, session handoff to asynchronous channels, and capture of contact and session metadata to support follow-up workflows.
Operational ownership sits with customer service and commercial teams in the United States, with the implementation scoped to the public website for support and sales-intake use cases. Governance controls emphasize chat transcript retention and agent routing rules to standardize response workflows and ensure consistent handling of customer interactions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Erus Energy implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform for core productivity and communication functions. The deployment was a cloud hosted SaaS tenant of Google Workspace, configured to provide enterprise email, calendar, Drive file storage, collaborative Docs, Sheets and Slides, Meet video conferencing, and centralized administration for a 240 employee utilities firm based in the United States.
Configuration focused on standard Collaboration functional modules, including Gmail routing and domain management, Google Calendar scheduling, Drive storage and shared drives, real time document collaboration in Docs Sheets and Slides, Meet for remote conferencing, and the Admin console for user provisioning and access controls. Governance was applied through tenant level administration, role based access controls, and policy enforcement for device and data access, supporting corporate and field operations and corporate functions within Erus Energy.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Erus Energy
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Erus Energy Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Erus Energy IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Erus Energy digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Erus Energy Technographics
Erus Energy is a Utilities organization based in United States,
with around 240 employees and annual revenues of $30.0 million.
Erus Energy operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LiveChat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Erus Energy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LiveChat, Inc. and Google.
Erus Energy recently adopted applications including
About Livefyre in 2021, Xandr Invest (ex AppNexus DSP) in 2021 and SharpSpring Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Erus Energy’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Erus Energy’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Erus Energy technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.