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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Etraveli Group Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Genesys Legacy Genesys Cloud EX Employee Engagement HCM GlobalConnect Group 2023 2023
In 2023, Etraveli Group implemented Genesys Cloud EX in the Employee Engagement category to manage and engage roughly 300 back-office employees in Sweden. The deployment focused on claims, payouts and ticketing teams and was executed as part of a wider Genesys Cloud rollout supporting employee experience and workforce management across the company027s Swedish operations. Genesys Cloud EX was configured to centralize agent desktop capabilities, schedule-driven workforce management workflows and interaction routing to reduce unnecessary IVR transfers. GlobalConnect Group served as the systems integrator for the deployment, integrating Genesys Cloud EX with existing IVR and call transfer flows and aligning workforce management processes to improve schedule adherence and operational consistency. Governance and rollout aligned internal operations and BPO partners to standardized scheduling and performance dashboards, with change control applied through the broader Genesys Cloud program in Sweden. The Genesys case study reports a 15% increase in employee productivity, improved schedule adherence by 10% among BPO partners and 10% cost savings on IVR and call transfers following the deployment.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Tag Manager Tag Management CRM n/a 2019 2019
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2023 2023
Governance, Risk and Compliance TRM 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2023 2023
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2024 2024
Content Delivery Network IaaS 2023 2023
IT Decision Makers and Key Stakeholders at Etraveli Group
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Etraveli Group Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Etraveli Group Technographics

Etraveli Group is a Professional Services organization based in Sweden, with around 2500 employees and annual revenues of $600.0 million.

Etraveli Group operates a diverse technology stack with applications such as Genesys Cloud EX, Google Workspace (Formerly Google G-Suite) and Google Tag Manager, covering areas like Employee Engagement, Collaboration and Tag Management.

Etraveli Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Genesys and Google.

Etraveli Group recently adopted applications including Amazon CloudFront in 2024, Genesys Cloud EX in 2023 and OneTrust Cookie Consent in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Etraveli Group’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Etraveli Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Etraveli Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.