EXL
320 Park Avenue, 29th Floor,
New York, 10022, NY,
United States
New York, 10022, NY,
United States
1 212-277-7100
Professional Services
EXL Technographics
EXL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EXL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 61000 EXL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EXL has purchased the following applications: Oracle Fusion Cloud Financials Accounts Payable for AP Automation in 2017, Ceridian Dayforce HCM for Core HR in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EXL is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Dayforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EXL revenues, which have grown to $1.84 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EXL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EXL Tech Stack and Enterprise Applications
EXL ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Fusion Cloud Financials Accounts Payable | AP Automation | ERP | n/a | 2017 | 2017 |
In 2017 EXL implemented Oracle Fusion Cloud Financials Accounts Payable as its AP Automation solution, embedding the Oracle Fusion Cloud Financials Accounts Payable application into its enterprise finance technology roadmap. The initiative was driven from a Global Technology function and led by cloud technical solution architects responsible for scoping, solution design, delivery, and adoption across finance and procure to pay workflows.
Configuration and automation work focused on Accounts Payable functional capabilities within Oracle Fusion, while coexisting with broader Oracle Fusion ERP components such as AP, AR, GL, HCM, and PO through RICEW component delivery. Implementation activities included building integrations, user interface components, and workflow automation using Oracle Integration Cloud integrations, Visual Builder Cloud Service applications, and Process Cloud Service workflows, plus technical development using PL/SQL and Oracle Database artifacts and reporting configuration with OTBI and BI Publisher templates.
Architecturally the deployment emphasized Oracle Cloud PaaS patterns, integration via OIC with Web Services and REST APIs to tie SAP and third party touch points as required, and delivery practices aligned to Agile and other SDLC models. Governance and operationalization involved engagement with functional and business unit owners for application support and enhancements, centralized cloud enablement stewardship, and ongoing technical ownership for integrations and RICEW component maintenance.
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AR Automation | ERP |
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2017 | 2017 |
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ERP Financial | ERP |
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2017 | 2017 |
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ERP Financial | ERP |
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2015 | 2015 |
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Expense Management | ERP |
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2015 | 2015 |
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EXL HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | Ceridian Dayforce HCM | Core HR | HCM | n/a | 2021 | 2023 |
In 2021 EXL implemented Ceridian Dayforce HCM as its Core HR platform. The implementation was managed by HR operations staff including an HR Operations Analyst and Training Coordinator, working closely with payroll, benefits, and HR generalist teams to deliver a successful implementation.
Ceridian Dayforce HCM was configured to serve as the centralized HRIS for employee lifecycle management, including new hire data entry, onboarding, E-Verify processing, and administration of benefits-related workflows. Payroll processing was executed within Ceridian Dayforce HCM for approximately 3,000 employees, with team members auditing payroll runs prior to processing and the HR contact acting as the SOX compliance liaison for payroll and benefits.
Operational coverage included company-wide training on Ceridian Dayforce HCM, new hire orientation, handling unemployment claims, and serving as the primary point of contact for HRIS questions, concerns, and complaints. The HR Operations team also trained new payroll employees on processing procedures and compliance requirements and maintained ongoing payroll audit and compliance procedures.
Governance incorporated formal audit steps for payroll processing, SOX compliance ownership for payroll and benefits, and centralized escalation and training workflows to sustain operations. EXL Ceridian Dayforce HCM Core HR supported HR operations and payroll processing across the organization, with the implementation delivering a successful go live and established operational processes.
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Core HR | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2021 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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EXL Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, EXL implemented Cisco Webex Meetings on its website to provide web-based conferencing for client interactions and internal collaboration. The deployment uses Cisco Webex Meetings as the primary Audio Video and Web Conferencing application for web-initiated sessions and embedded meeting entry points on public and intranet pages.
Cisco Webex Meetings was configured to deliver standard Audio Video and Web Conferencing capabilities including multi-party video and audio, screen sharing, meeting recording, participant controls, and browser based join workflows. The implementation aligns with typical conference orchestration and scheduling workflows for professional services delivery and supports meeting moderation and attendee management features inherent to the application.
EXL uses Cisco Webex Meetings to support client engagement, project delivery, and internal collaboration across its professional services organization and global staff of approximately 61,000 employees. Governance is centered on web access controls and meeting configuration at the application layer to standardize virtual engagements, while the relationship EXL Cisco Webex Meetings Audio Video and Web Conferencing Business Function is focused on enabling remote client workshops and internal team coordination.
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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EXL Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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EXL SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2017 | 2017 |
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EXL CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2017 | 2017 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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CRM | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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EXL ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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EXL Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2015 |
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Sourcing | Procurement |
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2015 | 2015 |
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EXL TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2016 | 2017 |
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EXL PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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EXL IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Database Management | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at EXL
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by EXL Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from EXL IT executives and key decision makers. This section highlights EXL's latest recorded technology evaluations, including Reynolds and Reynolds DMS for Dealership Management on 2025-09-27 and Oracle Recruiting Cloud for Applicant Tracking System, Candidate Relationship Management, Recruiting on 2025-03-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the EXL digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD EXL Technographics
EXL is a Professional Services organization based in United States,
with around 61000 employees and annual revenues of $1.84 billion.
EXL operates a diverse technology stack with applications such as
Oracle Fusion Cloud Financials Accounts Payable, Ceridian Dayforce HCM and Cisco Webex Meetings,
covering areas like AP Automation, Core HR and Audio Video and Web Conferencing.
EXL has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Dayforce and Cisco Systems.
EXL recently adopted applications including
Lumen Cloud (ex CenturyLink) in 2023, Lumen CDN in 2023 and Ceridian Dayforce HCM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of EXL’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates EXL’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete EXL technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.