Mullingar, N91 E027,
Ireland
Expert Ireland Technographics
Expert Ireland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Expert Ireland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Expert Ireland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Expert Ireland has purchased the following applications: Visa Authorize.Net for Payment Processing in 2020, Diver Platform for Analytics and BI in 2018, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Expert Ireland is running and its propensity to invest more and deepen its relationship with Visa , PayPal , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Expert Ireland revenues, which have grown to $1.43 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Expert Ireland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Expert Ireland Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020 Expert Ireland deployed Visa Authorize.Net for Payment Processing on its website. The implementation centralizes online payment acceptance for the retailer, supporting secure card authorizations and checkout transactions through the Visa Authorize.Net gateway to handle live e-commerce payments.
The deployment leverages standard Payment Processing capabilities including real time authorization and transaction capture, tokenization to avoid persistent card data, and options for hosted payment form or direct API integration into the site checkout flow. Configuration work focused on payment routing, merchant account provisioning with Visa Authorize.Net, and transaction logging consistent with payment gateway operations.
Operationally the solution supports the e-commerce and payments functions and interfaces with finance workflows for reconciliation and dispute handling, while customer service teams use transaction records for order support. Governance emphasis includes payment operations procedures and PCI aligned handling of cardholder data across the website payment path.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Diver BI Group | Legacy | Diver Platform | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 |
In 2018, Expert Ireland implemented the Diver Platform as its Analytics and BI solution. The retail group purchased Diver Platform through Dynamic Business Informatics, a Diver reseller based in Ireland, and funded the rollout from head office, targeting faster access to store-level information and commercial reporting. The program focused on delivering near-live information flows from store personnel to central teams to support commercial decision making across its network of retailers.
Deployment emphasized a centralized Diver Platform instance serving head office analytics and distributed store reporting, configured to provide flexible, role-based dashboards and self-service reporting for retailers of varying sizes. The Diver Platform was implemented with repeatable configuration patterns and templates to accelerate onboarding, enabling quick implementation cycles and a scalable BI layer that could be applied to different store footprints and reporting needs. Implementation work was led and configured by Dynamic Business Informatics to align reporting capabilities with commercial requirements.
Rollout used a pilot and phased adoption approach, securing buy-in from the first stores which then helped drive broader member adoption, ultimately allowing Expert Ireland to require Diver Platform adoption for remaining stores. Stakeholders cited the solution as flexible, quickly implemented, cost effective, and scalable, and credited Dynamic Business Informatics for understanding Expert Ireland objectives and enabling the successful rollout.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Expert Ireland implemented Microsoft 365. Microsoft 365 is deployed as the organization wide Collaboration platform and is visible in the company website source, indicating tenant level Microsoft services are referenced in web assets. The deployment reflects standard Microsoft 365 architecture with cloud hosted Exchange Online for enterprise email, SharePoint Online for intranet and document management, Microsoft Teams for meetings and chat, OneDrive for personal file sync, and Office productivity applications. This implementation positions Microsoft 365 as the primary Collaboration solution supporting staff productivity and internal communications.
The Microsoft 365 tenancy is provisioned to serve Expert Irelands employee base of 2500, supporting corporate communications, store operations collaboration, and back office productivity workflows. Administration and governance follow Microsoft operational patterns with Azure Active Directory identity and access management, tenant level policy controls, and centralized provisioning of user accounts and groups. The presence of Microsoft 365 references on the public website suggests tenant level services are integrated into web facing assets, while internal adoption is oriented around email, document collaboration, and unified communications. Expert Ireland Microsoft 365 Collaboration supports cross functional business functions including IT, corporate communications, and retail operations.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Expert Ireland
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Expert Ireland Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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