AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Fagron Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Microsoft Dynamics AX Microsoft Dynamics 365 for Finance and Operations ERP Financial ERP Financial Management n/a 2019 2024
In 2019 Fagron implemented Microsoft Dynamics 365 for Finance and Operations as its enterprise ERP Financial platform, replacing Microsoft Dynamics AX to consolidate finance and operational processes across its international footprint. The implementation tied the company name to a Microsoft-led ERP Financial architecture intended to standardize transactional finance, inventory and production workflows for personalized pharmaceutical manufacturing. The deployment focused on core finance configuration, inventory and supply chain management, and manufacturing floor controls common to ERP Financial systems, with emphasis on batch traceability and quality controls to support personalised medication production. Microsoft Dynamics 365 for Finance and Operations was configured to support standardized master data, multi-site inventory processes and production scheduling workflows, reflecting Fagron’s need for tighter process standardization as the organization scaled. Operational hosting and managed services were central to the rollout, Microsoft Azure hosting aligned with Fagron’s cloud-first security posture, and HSO Global Managed Services provided 24/7 front-line and second-line support plus server monitoring. The solution covered Fagron’s production and supply operations across Europe, North America and South America, and connected IT support pathways from the internal help desk through HSO’s managed services for incident resolution and infrastructure monitoring. Governance and process changes accompanied the technical implementation, with Fagron reorganizing its internal IT support to enable effective collaboration with the external managed services provider and investing in knowledge transfer. Continuity of business information systems was emphasized throughout the rollout, reflecting the critical nature of ERP availability for clean room production and the timely delivery of medicines to hospitals and pharmacies.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018 Fagron implemented Microsoft 365 to standardize core collaboration and productivity tooling. Microsoft 365 delivered Collaboration capabilities through Exchange Online for email, SharePoint for intranet and document management, Teams for synchronous collaboration, OneDrive for personal file storage, and Office desktop and web applications. The deployment followed a tenant based cloud architecture with centralized administration via the Microsoft 365 admin center and Azure Active Directory for identity and access management, enabling tenant wide governance, mailbox and SharePoint site provisioning workflows, and built in security controls such as conditional access and data loss prevention. Implementation scope covered Fagron's United States operations and focused on corporate business functions including IT, operations, and commercial teams, aligning collaboration, email, and document management processes under the Collaboration platform.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DocuSign Legacy DocuSign eSignature Digital Signing Content Management n/a 2023 2023
In 2023, Fagron implemented DocuSign eSignature for Digital Signing on its public website. The deployment embeds DocuSign eSignature to capture legally binding signatures and consent from web-based users, leveraging standard eSignature capabilities such as signature capture, audit trail, and certificate of completion. The implementation focuses on website-based signature capture to support customer-facing agreements and order confirmation workflows, aligning DocuSign eSignature with business functions that include customer service, sales intake, and compliance. Governance is implemented through eSignature workflow configuration and retention controls within DocuSign eSignature, with embedded signing flows and recipient routing used to enforce signing order and verification for web transactions.
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2018 2018
PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Corrective and Preventative Action (CAPA) PLM and Engineering 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Fagron

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Fagron Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fagron IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fagron digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Fagron Technographics
Fagron is a Professional Services organization based in United States, with around 200 employees and annual revenues of $156.0 million.
Fagron operates a diverse technology stack with applications such as Microsoft Dynamics 365 for Finance and Operations, Microsoft 365 and DocuSign eSignature, covering areas like ERP Financial, Collaboration and Digital Signing.
Fagron has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and DocuSign.
Fagron recently adopted applications including DocuSign eSignature in 2023, Sana Commerce Cloud in 2021 and Twilio Sendgrid in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fagron’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Fagron’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fagron technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.