Santa Monica, 90401, CA,
United States
Fair Financial Corp. Technographics
Fair Financial Corp. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fair Financial Corp. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Fair Financial Corp. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fair Financial Corp. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2021, Adobe Connect for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fair Financial Corp. is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fair Financial Corp. revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fair Financial Corp. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fair Financial Corp. Tech Stack and Enterprise Applications
Fair Financial Corp. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, Fair Financial Corp. implemented Oracle NetSuite ERP as its ERP Financial platform for corporate finance operations. The deployment covered the companys US-based finance organization within a 250-employee professional services firm, centralizing transactional accounting and financial reporting into Oracle NetSuite ERP.
Configuration focused on core ERP Financial capabilities including general ledger consolidation, accounts payable and receivable workflows, revenue management and financial close orchestration, alongside FP&A configuration to support P and L forecasting. The implementation also embedded financial modeling workflows for cohort analysis, unit economics, and M&A scenario modeling, aligning NetSuite data structures to support those analytical use cases.
Oracle NetSuite ERP was integrated with Looker for analytics and KPI tracking, with Looker sourcing financial and operational data from NetSuite to produce dashboards used by FP&A. Those analytics and NetSuite financial models were applied to corporate development activity, including M A strategy and the companys acquisition of Canvas from Ford, and were used as source material for investor decks and Board meeting documents.
Governance updates centralized finance reporting and Board reporting workflows, with FP&A, accounting, investor relations and corporate development relying on the NetSuite and Looker data pipeline for month end reporting and strategic presentations. The implementation positioned Oracle NetSuite ERP as the single financial record for modeling, KPIs, and M A analysis within Fair Financial Corp.
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Payment Processing | ERP |
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2020 | 2020 |
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Fair Financial Corp. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Fair Financial Corp. deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. The implementation aligns with the Chatbots and Conversational AI category and provides a cloud-hosted, web-embedded chat channel for live customer engagement. Fair Financial Corp. uses Salesforce Chat to support customer service and front-line sales inquiry handling, linking website visitors to internal agents through real-time conversations.
The configuration centers on a site-embedded chat widget and agent console, delivering real-time messaging, queue-based routing, session transcript capture, and agent handoff workflows consistent with Salesforce Chat capabilities. Setup emphasizes conversational routing rules and scripted greetings to funnel inbound web traffic into staffed agent queues and to enable asynchronous follow up when needed.
Operationally the solution is provisioned as a SaaS chat layer on the company website, servicing digital customer contacts and routing interactions to internal service teams. Governance is oriented around chat routing policies and agent workflow orchestration, with session metadata and transcripts retained for case handling and operational oversight.
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Fair Financial Corp. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Fair Financial Corp. deployed Adobe Connect, an Audio Video and Web Conferencing application, embedded on its website to provide client-facing meetings and training. The public-facing Adobe Connect implementation was used to host scheduled and on-demand sessions for client onboarding, sales engagements, and professional services consultations, and it was positioned as a primary channel for live client interactions accessed directly from the corporate site.
The implementation configured Adobe Connect capabilities typical of the Audio Video and Web Conferencing category, including persistent meeting rooms, webinar sessions, screen sharing, recording and content sharing pods. Adobe Connect was set up with role-based presenter and attendee controls and session recording retention to support reuse of client training and webinar content on the site.
Operational coverage emphasized sales, client success, and learning teams, with meetings initiated from web links and landing pages on Fair Financial Corp.'s website to streamline external participant access. Governance centered on centralized administration of meeting templates, scheduling policies, and permission models within Adobe Connect, while the website embedding and authentication flows were coordinated to enable both public entry and controlled access for authenticated clients.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Fair Financial Corp. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Fair Financial Corp. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Engagement, Customer Loyalty | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Fair Financial Corp. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Fair Financial Corp. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Fair Financial Corp. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Fair Financial Corp. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Fair Financial Corp.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| VP, Corporate Controller | VP | Finance | ||||
| Director Of Accounting | Director | Finance |
Apps Being Evaluated by Fair Financial Corp. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||