Fayetteville, 30214, GA,
United States
Fayette County (Georgia) United States Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Fayette County (Georgia) United States and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 772 Fayette County (Georgia) United States employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fayette County (Georgia) United States has purchased the following applications: CivicRec for Government ERP in 2024, Carbyne AI-Virtual Agent for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fayette County (Georgia) United States is running and its propensity to invest more and deepen its relationship with CivicPlus , Carbyne , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fayette County (Georgia) United States revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fayette County (Georgia) United States intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicRec | Government ERP | ERP Services and Operations | n/a | 2024 | 2024 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Carbyne | Legacy | Carbyne AI-Virtual Agent | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2020 |
In 2018, Fayette County (Georgia) United States began adopting Carbyne technology and implemented Carbyne AI-Virtual Agent in the Chatbots and Conversational AI category to augment public safety 911 operations. Local reporting identifies Fayette County as one of the earliest U.S. adopters of Carbyne's next generation 911 capabilities, with implementation activity starting in 2018 and focused on dispatcher-facing enhancements.
The implementation emphasis documented in public sources centers on live video ingestion from callers and more precise location data for emergency incidents. While the public coverage does not name an AI Virtual Agent module explicitly, Carbyne AI-Virtual Agent components are inferred from the platform capabilities to provide conversational intake, automated triage workflows, and multimedia call handling typical of Chatbots and Conversational AI deployments for emergency communications.
Operationally the deployment was applied to public safety 911 dispatch workflows in Fayette County, giving dispatchers access to callers camera feeds and enhanced geolocation information to improve situational awareness. The relationship is functionally Fayette County Carbyne AI-Virtual Agent Chatbots and Conversational AI supporting emergency dispatch, with the primary business function impacted being 911 call taking and dispatcher situational assessment.
Rollout began in 2018 and was positioned as an early adopter deployment of Carbyne technology for U.S. 911 services, with governance focused on dispatcher use of live multimedia and location feeds. Public reporting highlights improved situational awareness for emergency dispatchers as an outcome of the deployment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Video Editing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2025 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2013 | 2013 |
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Tag Management | CRM |
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2024 | 2024 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Geographic Information System | PLM and Engineering |
|
2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2024 | 2024 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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