Fazoli's Restaurants
2470 Palumbo Dr,
Lexington, 40509, KY,
United States
Lexington, 40509, KY,
United States
1 859-825-6200
Leisure and Hospitality
Fazoli's Restaurants Technographics
Fazoli's Restaurants Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fazoli's Restaurants and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 Fazoli's Restaurants employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fazoli's Restaurants has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2020, Workstream Hiring for Recruiting in 2020, Par Tech Brink POS for Point Of Sale in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fazoli's Restaurants is running and its propensity to invest more and deepen its relationship with Microsoft , Sovos , Workstream or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fazoli's Restaurants revenues, which have grown to $225.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fazoli's Restaurants intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fazoli's Restaurants Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Fazoli's Restaurants implemented Microsoft Dynamics GP as its ERP Financial system. The implementation centralized financial controls at the Fazoli's support office in Lexington, KY and supported accounting workflows for company owned restaurants together with franchise accounting across the United States.
As an ERP Financial deployment, Microsoft Dynamics GP was configured to deliver core modules including general ledger, accounts receivable, accounts payable, fixed asset management, and consolidated P and L reporting. The configuration incorporated a franchise accounts receivable subledger to record, reconcile, and collect franchise royalties and advertising fees, and to track deferred franchise revenue, reflecting the Assistant Controller responsibilities for ownership of the AR subsidiary ledger and restaurant P and L ownership.
The solution was integrated into the restaurant finance operating model through data feeds and interoperability with point of sale reporting, payroll and bank transaction feeds, and franchise reporting channels, enabling month end, quarter end, and year end close activities and balance sheet reconciliations. Microsoft Dynamics GP supported advanced report writing and Excel exports to meet the job specification for detailed P and L review, journal entry preparation, and variance resolution.
Governance and process change aligned with the implementation, emphasizing documented internal controls, audit preparation, and a structured close calendar administered by the corporate accounting team. Role based security and supervisory workflows were used to support the Assistant Controller function in supervising accounting staff, managing projects to implement accounting standards, and providing backup coverage for routine accounting duties.
|
|
|
|
|
Tax Management | ERP Financial Management |
|
2017 | 2017 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workstream | Legacy | Workstream Hiring | Recruiting | HCM | n/a | 2020 | 2020 |
In 2020, Fazoli's Restaurants implemented Workstream Hiring as a mobile first Recruiting solution to centralize store-level hiring and onboarding. The program was adopted to support the company objective that all stores operate like the best store, and it specifically emphasizes finding qualified employees and automating the training process through a phone-accessible workflow.
Workstream Hiring was configured to manage core Recruiting workflows such as candidate sourcing and screening, applicant tracking, interview scheduling, and digital onboarding with automated training assignments. The implementation emphasized job template standardization, approval workflows for hiring decisions, and push notifications for managers, reflecting standard Recruiting platform capabilities tailored to hourly restaurant operations.
Operationally the rollout focused on store managers and HR teams, enabling hiring and training tasks to be performed from mobile devices and consolidating hiring activity across Fazoli's restaurant locations. Governance centered on standardized hiring and training workflows to ensure consistency in staffing and onboarding, with Workstream Hiring serving as the primary system to orchestrate recruiting, applicant tracking, and training automation.
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2014 | 2014 |
|
|
|
|
|
Time Clock (Hardware) | HCM |
|
2024 | 2024 |
|
|
|
|
|
Workforce Management | HCM |
|
2014 | 2014 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Par Tech | Legacy | Par Tech Brink POS | Point Of Sale | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Fazolis franchisee Impact Hospitality Group selected Par Tech Brink POS to launch the concept’s first ghost kitchen at PREP Atlanta, deploying a cloud-based Point Of Sale solution tailored to off-premise order capture and fulfillment. The implementation focused on a single, metropolitan ghost kitchen footprint within an 83,500 square foot shared facility designed to handle delivery and takeout exclusively, distinct from Fazolis 212 dine in locations.
Par Tech Brink POS was configured alongside Par Techs PAR Kitchen solution and the PAR KDS kitchen display system to manage order routing, kitchen sequencing, and menu availability for off-premise channels. The deployment emphasized API driven online ordering workflows and a user friendly POS interface to support rapid order entry, menu testing, and staff operations within a delivery centric environment.
The implementation integrated explicit third party platforms, including Olo for centralizing delivery and takeout orders and Punchh for loyalty members, while maintaining direct online ordering through Fazolis website and connections to 11 third party delivery partners. Olo consolidated orders from multiple marketplaces and funneled them into Par Techs PAR KDS so ghost kitchen employees could track and sequence all off-premise orders from a unified operational surface.
Rollout and governance were led by Impact Hospitality Group owner Mike Lokhandwala in coordination with Fazolis brand leadership, extending an existing multi unit franchise relationship that began in 2018. Reported outcomes cited in the deployment include rising sales at the ghost kitchen, the ability to test new products such as deep fried chicken wings, and expanded metropolitan reach with lower construction and maintenance overhead, demonstrating Fazolis and Par Techs capability to support a technology driven off premise strategy.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2012 | 2012 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2020 | 2020 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Online Food Ordering System | eCommerce |
|
2022 | 2022 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Loyalty | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Loyalty | CRM |
|
2017 | 2017 |
|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2013 | 2013 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Fazoli's Restaurants
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Fazoli's Restaurants Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fazoli's Restaurants IT executives and key decision makers. This section highlights Fazoli's Restaurants's latest recorded technology evaluations, including Microsoft Dynamics 365 for Finance and Operations for ERP Financial on 2025-02-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fazoli's Restaurants digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Fazoli's Restaurants Technographics
Fazoli's Restaurants is a Leisure and Hospitality organization based in United States,
with around 1100 employees and annual revenues of $225.0 million.
Fazoli's Restaurants operates a diverse technology stack with applications such as
Microsoft Dynamics GP, Workstream Hiring and Par Tech Brink POS,
covering areas like ERP Financial, Recruiting and Point Of Sale.
Fazoli's Restaurants has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Workstream and Par Tech.
Fazoli's Restaurants recently adopted applications including
HID Fingerprint Readers in 2024, Olo Ordering in 2022 and Microsoft Dynamics GP in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fazoli's Restaurants’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Fazoli's Restaurants’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fazoli's Restaurants technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.