The Federal Aviation Administration
800 Independence Avenue, SW,
Washington, 20591, DC,
United States
Washington, 20591, DC,
United States
1 866-835-5322
Government
The Federal Aviation Administration Technographics
The Federal Aviation Administration Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Federal Aviation Administration and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45000 The Federal Aviation Administration employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Federal Aviation Administration has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, Gallup Q12 for Employee Engagement in 2020, Hyland Alfresco Process Services (BPM) for Business Process Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Federal Aviation Administration is running and its propensity to invest more and deepen its relationship with Oracle , IFS , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Federal Aviation Administration revenues, which have grown to $19.81 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Federal Aviation Administration intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Federal Aviation Administration Tech Stack and Enterprise Applications
The Federal Aviation Administration ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, the Federal Aviation Administration implemented Oracle Cloud ERP. The deployment targeted ERP Financial capabilities with a primary focus on Accounts Payable, Accounts Receivable, and General Ledger business functions, and Oracle Cloud ERP was configured to support GL chart of accounts and accounting calendars.
Configuration work included group configuration sessions with finance teams, setup and configuration of financial items, and explicit configuration of the GL Chart of Accounts and Accounting Calendars. The implementation team performed and tested Oracle Cloud quarterly upgrades, executing releases across Versions 19C through 20A to maintain application currency for financial modules.
Implementation governance included a Consultant from Rigel Corporation serving as lead for Oracle Cloud Financial work, a Business Analysis lead for new implementations in the France and Germany business units, and a team lead responsible for Accounts Payable, Accounts Receivable, and General Ledger. The rollout and operational scope covered four business units, United States, Canada, France, and Germany, aligning configuration, testing, and release activities across those regions.
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ERP Financial | ERP |
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2015 | 2015 |
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ERP Financial | ERP |
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2021 | 2021 |
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Expense Management | ERP |
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2017 | 2017 |
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Payment Processing | ERP |
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2017 | 2017 |
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The Federal Aviation Administration HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gallup | Legacy | Gallup Q12 | Employee Engagement | HCM | n/a | 2020 | 2020 |
In 2020, the Federal Aviation Administration implemented Gallup Q12 to measure and strengthen Employee Engagement within its FAA Academy Air Traffic Division. The deployment concentrated on training operations for Air Traffic Controllers, aligning the Gallup Q12 application with workforce engagement and frontline supervisor workflows in the Academy environment.
Gallup Q12 was configured to run the core Gallup Q12 survey cycle, provide centralized survey administration, deliver analytic dashboards for trending and category-level reporting, and surface manager coaching and action planning guidance consistent with Employee Engagement best practices. The implementation emphasized the twelve engagement categories tracked by Gallup Q12, and used recurring measurement and leader-facing reporting to drive targeted interventions across training teams.
Governance was led by the Division Manager for the FAA Academy Air Traffic Division, who provided strategic direction and coordinated cross-organizational stakeholders to operationalize engagement initiatives. Those initiatives produced increases in every Gallup Q12 category, with eleven categories showing significant increases, and the program was linked to realized cost efficiency and Fiscal Year 2021 savings in excess of $1.2 million.
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Time Clock (Hardware) | HCM |
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2016 | 2016 |
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The Federal Aviation Administration ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hyland | Legacy | Hyland Alfresco Process Services (BPM) | Business Process Management | ERP Services and Operations | Network Designs | 2020 | 2021 |
In 2020, the Federal Aviation Administration implemented Hyland Alfresco Process Services and Alfresco Content Services as a PaaS-based Enterprise Document Management Service to support rulemaking document review and approval across lines of business in the United States. The deployment positioned Hyland Alfresco Process Services in the Business Process Management category to centralize review workflows, enable rapid onboarding, and drive contract consolidation for agency document management.
The implementation combined Alfresco Content Services as the content repository with Hyland Alfresco Process Services for BPM-driven workflow orchestration, configured review and approval templates, role-based access controls, and PaaS provisioning for agency users. Functional capabilities implemented included document ingestion, version control, structured review routing, and automated approval handoffs consistent with Business Process Management patterns.
Network Designs served as the systems integrator for the program, supporting platform provisioning and the initial configuration required for Office of Rulemaking use cases. The Office of Rulemaking onboarded its first EDMS customer in two days, and the platform supported broader agency onboarding thereafter, demonstrating rapid customer provisioning within the FAA environment.
Governance and rollout emphasized centralized EDMS provisioning and contract consolidation across lines of business, enabling standardized review and approval processes for rulemaking documentation. The implementation narrative centers on Hyland Alfresco Process Services as the Business Process Management solution delivering a PaaS-based EDMS for the FAA, with operational coverage beginning in the Office of Rulemaking and extending agency wide.
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Construction Estimating | ERP Services and Operations |
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2015 | 2015 |
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Legal Practice Management | ERP Services and Operations |
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2017 | 2017 |
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The Federal Aviation Administration Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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The Federal Aviation Administration Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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The Federal Aviation Administration Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management, Document Management, Enterprise Content Management | Content Management |
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2021 | 2022 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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The Federal Aviation Administration CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2022 | 2022 |
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Customer Analytics | CRM |
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2021 | 2021 |
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Customer Analytics | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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The Federal Aviation Administration IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2015 | 2015 |
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The Federal Aviation Administration ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2022 | 2022 |
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The Federal Aviation Administration PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2013 | 2013 |
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Apps Development | PaaS |
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2015 | 2015 |
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The Federal Aviation Administration IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Servers, Storage and Networking | IaaS |
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2000 | 2000 |
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The Federal Aviation Administration CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2014 | 2014 |
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The Federal Aviation Administration Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Video Security Cameras | Physical Security |
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2010 | 2010 |
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Video Surveillance System | Physical Security |
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2010 | 2010 |
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IT Decision Makers and Key Stakeholders at The Federal Aviation Administration
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Strategic Sourcing Manager | Manager | Procurement | |
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Chief Information Officer | CXO | IT | |
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Director, Budget and Finance, Aviation Safety | Director | Finance | |
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Business Intelligence Manager | Manager | IT | |
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Program Manager - Business Intelligence | Manager | IT | |
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Chief Data Officer | CXO | IT | |
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Deputy Chief Data Officer | CXO | IT | |
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Director of Financial Management | Director | Finance | |
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Finance Manager | Manager | Finance | |
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Assistant Administrator for Finance and Management | Manager | Finance | |
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Chief Counsel | CXO | Finance | |
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Manager, Contracting Officer | Manager | Finance | |
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Executive Director Human Resource Policy & Compliance | Director | HR | |
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Enterprise Risk Manager | Manager | Risk | |
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Director, System Operations Security | Director | IT | |
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Deputy Director, National Security Programs & Incident Response | Director | IT | |
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Group Manager (A), Strategic Operations Security | Manager | Operations | |
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Apps Being Evaluated by The Federal Aviation Administration Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Federal Aviation Administration IT executives and key decision makers. This section highlights The Federal Aviation Administration's latest recorded technology evaluations, including IBM Emptoris Rivermine for Expense Management on 2026-04-02, JetInsight for Aviation ERP on 2026-02-06, and Viewpoint Spectrum for Construction ERP on 2025-12-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Federal Aviation Administration digital transformation priorities and AI adoption trends.
FAQ - APPS RUN THE WORLD The Federal Aviation Administration Technographics
The Federal Aviation Administration is a Government organization based in United States,
with around 45000 employees and annual revenues of $19.81 billion.
The Federal Aviation Administration operates a diverse technology stack with applications such as
Oracle Cloud ERP, Gallup Q12 and Hyland Alfresco Process Services (BPM),
covering areas like ERP Financial, Employee Engagement and Business Process Management.
The Federal Aviation Administration has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Gallup and Hyland.
The Federal Aviation Administration recently adopted applications including
ServiceNow ITSM in 2022, IFS ERP in 2021 and Palantir Foundry in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Federal Aviation Administration’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Federal Aviation Administration’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Federal Aviation Administration technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.