FedEx Express International B.V. Technographics
FedEx Express International B.V. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FedEx Express International B.V. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 FedEx Express International B.V. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FedEx Express International B.V. has purchased the following applications: Oracle PeopleSoft HCM for Core HR in 2015, Adobe Experience Manager for Digital Asset Management in 2018, Adobe Audience Manager for Data Management Platform in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FedEx Express International B.V. is running and its propensity to invest more and deepen its relationship with Oracle , Adobe Systems , OpenText or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FedEx Express International B.V. revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FedEx Express International B.V. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
x
FedEx Express International B.V. Tech Stack and Enterprise Applications
FedEx Express International B.V. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, FedEx Express International B.V. implemented Oracle PeopleSoft HCM as its Core HR application. The deployment established Oracle PeopleSoft HCM as the central HR platform for employee master data and position management within the UAE entity.
Configuration work focused on Core HR functional areas common to the category, including workforce administration, benefits and absence workflows, employee and manager self service, and HR transactional processing. The Oracle PeopleSoft HCM implementation included security configuration and business process framework workflows to support approvals and HR case handling.
Integration points referenced during the implementation included SAP, enterprise Business Intelligence platforms, and Outlook for employee communications and calendar synchronization. These integrations oriented Oracle PeopleSoft HCM as the authoritative HR system while enabling reporting and data exchange with existing enterprise systems.
Governance and rollout emphasized centralized HR records and standardized HR processes, with configuration controls for user roles and data access. The program targeted HR operations and people managers, aligning operational HR functions and administrative workflows under the Oracle PeopleSoft HCM Core HR deployment.
|
FedEx Express International B.V. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2018 | 2018 |
In 2018, FedEx Express International B.V. deployed Adobe Experience Manager as its Digital Asset Management solution to manage digital assets on its public website in the United Arab Emirates. Adobe Experience Manager is used as the central asset platform supporting web-facing content and media published to fedex.com, serving as both the asset repository and the authoring source for site content.
The implementation centers on core Digital Asset Management capabilities including a centralized asset repository, metadata and taxonomy management, rendition generation and versioning, search and tagging, and role-based access controls. Workflows for asset ingestion, review and publishing are implemented to align marketing and content teams with web authoring processes, and the Adobe Experience Manager instance supports automated media processing and controlled publishing into the website delivery pipeline.
Operational scope is focused on website content and marketing functions, with governance established around asset lifecycle, permissions, and approval workflows to coordinate content creation and publication. The deployment is integrated into the site publishing and web content management flow, positioning Adobe Experience Manager as the authoritative source for web assets used across FedEx Express International B.V. online channels.
|
|
|
|
|
Web Content Management | Content Management |
|
2013 | 2013 |
|
FedEx Express International B.V. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Audience Manager | Data Management Platform | CRM | n/a | 2020 | 2020 |
In 2020, FedEx Express International B.V. implemented Adobe Audience Manager, deploying the Data Management Platform on its website to centralize audience building for its United Arab Emirates digital operations. The implementation is explicitly tied to the company web properties at https://www.fedex.com/ae/, using Adobe Audience Manager as the primary DMP for signal capture and segment orchestration.
The deployment focused on core Data Management Platform capabilities including digital signal collection, device and cookie stitching, audience segmentation, trait modeling, and segment activation. Configuration work emphasized client side and server side collection patterns, audience schema design, and persistent profile construction to support targeted digital experiences.
Integrations are implemented at the site level through the web tagging and data layer, enabling Adobe Audience Manager segment exports and data feeds into downstream campaign and personalization channels. Operational ownership sits with digital marketing and analytics functions for audience governance, while technical implementation aligns with front end engineering for tag management and data layer consistency.
Governance established a centralized audience taxonomy, consent aligned signal handling, and workflow controls for segment publication and revocation. Rollout followed a phased site deployment and governance handoff model to marketing and analytics stakeholders, with ongoing configuration cycles for new segment definitions and data source on boarding.
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
FedEx Express International B.V. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
FedEx Express International B.V. Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Supplier Relationship Management | Procurement |
|
1999 | 1999 |
|
FedEx Express International B.V. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2000 | 2000 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at FedEx Express International B.V.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by FedEx Express International B.V. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||