AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Feedforce Group Tech Stack and Enterprise Applications

Feedforce Group Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2014 2014
In 2014, Feedforce Group implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment consolidated Gmail, Google Drive, Google Docs, Google Sheets, Google Slides, and Google Calendar to centralize internal communications and document collaboration across the organization. Feedforce Group runs Google Workspace as a cloud native SaaS instance managed through the Google Admin console, with standard administration controls for user provisioning, organizational units, sharing permissions, and mail routing aligned to corporate policy. The implementation supports corporate and project teams within the Japan-based professional services operations, and the company is using Google Workspace on their website.
Feedforce Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2022 2022
In 2022, Feedforce Group implemented Zendesk Service. Feedforce Group is a Japan-based Professional Services firm with 112 employees, and the deployment is focused on customer-facing support delivered via their website, aligned with the Customer Support category. Zendesk Service was configured to centralize inbound customer inquiries into a single ticketing workflow, supporting web-based ticket capture, standardized support workflows, automated routing and basic case lifecycle management. The implementation also exposed self-service help center content to reduce repeat inquiries and to provide on-site assistance for customers. The application is embedded on the Feedforce website to capture customer requests directly into Zendesk Service, creating a continuous web-to-ticket path and preserving web-origin metadata for each case. Operational coverage is centered on external customer support channels, consolidating web inquiries into the service platform for handling by customer-facing teams. Governance emphasis focused on formalizing ticket ownership, response workflows and SLA-oriented handling across support staff, enabling consistent case routing and escalation practices. Zendesk Service serves as the primary Customer Support application for web-originated inquiries and centralized support operations at Feedforce Group.
Marketing Automation CRM 2015 2015
Sales Automation, CRM, Sales Engagement CRM 2011 2011
Feedforce Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Cloud Platform (GCP) Application Hosting and Computing Services IaaS n/a 2019 2019
In 2019, Feedforce Group implemented Google Cloud Platform (GCP) for Application Hosting and Computing Services to host its public website. Google Cloud Platform (GCP) serves as the hosting and compute foundation for the companys web presence, providing scalable compute, object storage, managed platform services and content delivery capabilities consistent with Application Hosting and Computing Services. The deployment centers on web hosting and digital delivery, aligning cloud compute and storage with site operational requirements. The implementation reflects a cloud-native hosting architecture that centralizes web assets on GCP, enabling infrastructure provisioning, autoscaling and managed platform operations for the website. Operational scope is focused on Feedforce Groups public web properties and supports marketing and web operations in Japan. Governance and platform operations are oriented around centralized cloud hosting, platform management and content delivery to maintain site reliability and operational consistency.
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2022 2022
Feedforce Group CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Feedforce Group

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Feedforce Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Feedforce Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Feedforce Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Feedforce Group Technographics
Feedforce Group is a Professional Services organization based in Japan, with around 112 employees and annual revenues of $24.7 million.
Feedforce Group operates a diverse technology stack with applications such as Google Workspace (Formerly Google G-Suite), Zendesk Service and Google Cloud Platform (GCP), covering areas like Collaboration, Customer Support and Application Hosting and Computing Services.
Feedforce Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google and Zendesk.
Feedforce Group recently adopted applications including Zendesk Service in 2022, Cloudflare CDN in 2022 and Google Cloud Platform (GCP) in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Feedforce Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Feedforce Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Feedforce Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.