Stockport, SK4 1LW,
United Kingdom
Fichtner Engineering Ltd Technographics
Fichtner Engineering Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fichtner Engineering Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 119 Fichtner Engineering Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fichtner Engineering Ltd has purchased the following applications: Sage 200 for ERP Financial in 2016, Microsoft 365 for Collaboration in 2020, Zendesk Service for Customer Support in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fichtner Engineering Ltd is running and its propensity to invest more and deepen its relationship with Sage , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fichtner Engineering Ltd revenues, which have grown to $28.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fichtner Engineering Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fichtner Engineering Ltd Tech Stack and Enterprise Applications
Fichtner Engineering Ltd ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 200 | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Fichtner Engineering Ltd implemented Sage 200 as its ERP Financial application. The initial deployment focused on establishing core financial accounting workflows within the Manchester finance function, with Sage 200 configured as the primary accountancy system for day to day transaction processing.
Sage 200 was configured to support Purchase Ledger controls and accounts payable processes, including invoice processing and scheduled payment runs. The implementation also encompassed month end duties and account reconciliations, and was extended to manage monthly engineers expenses, employee time management inputs, and car adjustments and private car calculations.
Operational coverage centered on the Finance team in Manchester, with functional handoffs to engineering teams for expense submission and to HR or operations for employee time capture. Governance emphasized standardized payment run procedures, month end close workflows, and reconciliation checkpoints to centralize financial control under the Finance function.
Ongoing use of Sage 200 supports routine processing of invoices, execution of payment runs, reconciliations and expense settlement as part of the companys finance operations. The configuration aligns the Sage 200 ERP Financial application with accounts payable, expense management and time management workflows used by finance, engineering and HR related processes.
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Fichtner Engineering Ltd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Fichtner Engineering Ltd implemented Microsoft 365 as its Collaboration platform. The company lists Microsoft 365 on their website, and the deployment reflects a cloud-first, tenant-based Microsoft 365 rollout sized for a mid-market professional services firm of approximately 119 employees.
The Microsoft 365 implementation centers on standard Collaboration capabilities, including email and calendaring, real-time team communication and meetings, document collaboration and storage, and productivity applications. Typical functional modules in scope are Microsoft Teams for unified communication, Exchange Online style email services, SharePoint and OneDrive style document management and team sites, and the Office application suite for content creation, reflecting common Collaboration workflows for project delivery, client engagement, and internal knowledge sharing. Governance and operational practices are oriented around centralized tenant administration, per-user licensing and provisioning, role-based access control, and workspace lifecycle management to support professional services teams across the United Kingdom, with the implementation described publicly on the company website.
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Fichtner Engineering Ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022, Fichtner Engineering Ltd deployed Zendesk Service as its Customer Support solution on its public website. The implementation places Zendesk Service as the primary web intake channel to capture inbound client inquiries and to centralize issue intake for the engineering consultancy.
The deployment leverages core Customer Support capabilities, configured for ticket management, web request forms, knowledge management for self service, automated routing rules, and reporting dashboards. Configuration emphasized workflow rules for ticket lifecycle, role based agent permissions, and SLA policy enforcement to support structured case handling.
Operational coverage focuses on customer facing support for Fichtner Engineering Ltd across its United Kingdom operations, routing requests to service and project delivery teams via the website contact flow. Governance was implemented through centralized ownership of requests, defined escalation and triage workflows, and operational dashboards to monitor queue health and agent activity.
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Fichtner Engineering Ltd CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Fichtner Engineering Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Fichtner Engineering Ltd Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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