Fidelity Bank
Fidelity Place, 2 Kofo Abayomi St, Victoria Island,
Lagos, 100271,
Nigeria
Lagos, 100271,
Nigeria
234 700 3433 5489
Banking and Financial Services
Fidelity Bank Technographics
Fidelity Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fidelity Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3127 Fidelity Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fidelity Bank has purchased the following applications: Stripe Payments for Payment Processing in 2020, Axe Finance Platform for Loan Management in 2022, boxx.ai AI for Artificial Intelligence Marketing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fidelity Bank is running and its propensity to invest more and deepen its relationship with Stripe , Axe Finance , boxx.ai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fidelity Bank revenues, which have grown to $666.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fidelity Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fidelity Bank Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Axe Finance | Legacy | Axe Finance Platform | Loan Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Fidelity Bank implemented the Axe Finance Platform to digitalize its end to end corporate lending lifecycle across its Nigerian network. The deployment focused on the axeCorporate Lending component and was provisioned across 250 branches with approximately 1,800 users.
The Axe Finance Platform, categorized as Loan Management, was configured to automate onboarding, loan origination, rating, approval, document management, and credit monitoring capabilities. Functional workflows implemented included onboarding intake and customer data capture, origination and application processing, rating and scoring workflows, approval routing, and a centralized document management repository, aligning with standard Loan Management processes.
Operational coverage spanned corporate lending, credit risk, and operations teams across the bank’s Nigerian branch network. The rollout automated onboarding, origination, rating, approval and document management processes, and established centralized credit monitoring workflows, improving operational efficiency and credit monitoring as described in the vendor case study.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| boxx.ai | Legacy | boxx.ai AI | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Fidelity Bank deployed boxx.ai AI on its public website as an Artificial Intelligence Marketing application to introduce AI-driven digital engagement capabilities into its customer-facing channels. The implementation signal centers on web-layer delivery of boxx.ai AI, with the bank using the application to influence website content and interaction flows under the Artificial Intelligence Marketing category.
The configuration aligns with commonly observed modules in Artificial Intelligence Marketing solutions, emphasizing real-time content personalization, behavioral recommendation logic, conversational engagement or chat features, and automated audience segmentation for campaign orchestration. Deployment patterns for this category typically involve a web tag or widget to surface model-driven content and to collect behavioral signals for ongoing model refinement, and the boxx.ai AI deployment on Fidelity Bank's site would be expected to follow that architecture.
Operational ownership appears to be concentrated in digital marketing and customer experience functions, with rollout implications for content governance, quality assurance, and consent management to handle AI-driven personalization on the website. Governance changes commonly include new review gates for personalized content and updated privacy controls to align web instrumentation with regulatory requirements, consistent with implementations of boxx.ai AI in the Artificial Intelligence Marketing domain.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2017 | 2017 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Fidelity Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Fidelity Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fidelity Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fidelity Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Fidelity Bank Technographics
Fidelity Bank is a Banking and Financial Services organization based in Nigeria,
with around 3127 employees and annual revenues of $666.0 million.
Fidelity Bank operates a diverse technology stack with applications such as
Stripe Payments, Axe Finance Platform and boxx.ai AI,
covering areas like Payment Processing, Loan Management and Artificial Intelligence Marketing.
Fidelity Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Axe Finance and boxx.ai.
Fidelity Bank recently adopted applications including
Microsoft Entra ID (formerly Azure Active Directory) in 2024, GlobalSign SSL RSA in 2024 and Cloudflare CDN in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fidelity Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Fidelity Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fidelity Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.