Filippa K
Soder Malarstrand 65, 9tr,
Stockholm, 118 25,
Sweden
Stockholm, 118 25,
Sweden
46 8 5809 7914
Retail
Filippa K Technographics
Filippa K Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Filippa K and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Filippa K employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Filippa K has purchased the following applications: Teamtailor ATS for Recruiting, Applicant Tracking System in 2019, Zendesk Chat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Filippa K is running and its propensity to invest more and deepen its relationship with Teamtailor , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Filippa K revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Filippa K intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Filippa K Tech Stack and Enterprise Applications
Filippa K HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019 Filippa K implemented Teamtailor ATS as its Recruiting,Applicant Tracking System and embedded the Teamtailor ATS instance on the public career site at career.filippa-k.com. The deployment surfaces job listings and employer brand content directly on the corporate careers domain, routing candidate submissions into the ATS for structured intake and tracking.
Configuration emphasized core ATS capabilities including job posting management, customizable application forms, candidate pipeline stages, and recruiter workflows for screening and interview orchestration. Teamtailor ATS was used to centralize employer branding pages alongside listings, and to standardize candidate communication templates and automated status updates to maintain a consistent candidate experience.
Operational scope centers on Filippa K HR and recruiting teams who manage job postings, candidate review, and interview coordination for retail and corporate hires. The public career site functions as the capture and routing surface for applicant data into Teamtailor ATS, with governance focused on recruiter access controls, pipeline stage definitions, and documented hiring workflows to align selection and approval processes.
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Filippa K AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Filippa K implemented Zendesk Chat on its public ecommerce site, deploying the Zendesk Chat widget to enable real-time visitor conversations. This deployment centers on customer service and online sales support functions, using Zendesk Chat as the Chatbots and Conversational AI application to capture visitor intent and route inquiries during shopping journeys.
The implementation focuses on web channel conversational capabilities common to the Chatbots and Conversational AI category, including an embedded web chat interface, real-time messaging, session transcripts, and agent handoff workflows. Filippa K configured Zendesk Chat to present proactive chat prompts and standardized response templates, aligning chat handling with storefront browsing and checkout touchpoints.
Operationally the deployment covers ecommerce and customer care teams, providing a direct conversational channel on filippa-k.com that sits on the website front end. Governance emphasizes conversational workflow rules and agent response standards to ensure consistent handling of product questions and order inquiries, with Zendesk Chat instrumenting interaction capture and conversation history for ongoing service operations.
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Filippa K Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Filippa K implemented Microsoft 365 as its Collaboration platform. The implementation is observable on the company website which references Microsoft 365 assets and public signals tied to the Microsoft 365 deployment.
The Microsoft 365 deployment for Collaboration leveraged standard cloud collaboration capabilities, including corporate email and calendaring, cloud file storage and document collaboration, SharePoint intranet capabilities, Teams-based communication, and cloud identity services. Microsoft 365 is positioned to support Collaboration across business functions at the Sweden-based retailer, including design, merchandising, e-commerce operations and corporate administration, for an organization of roughly 200 employees.
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Collaboration | Collaboration |
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2019 | 2019 |
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Filippa K eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2022 | 2022 |
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Product Information Management | eCommerce |
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2024 | 2025 |
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Filippa K CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Loyalty | CRM |
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2022 | 2025 |
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Filippa K ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Filippa K PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Filippa K IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Filippa K
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Filippa K Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Filippa K IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Filippa K digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Filippa K Technographics
Filippa K is a Retail organization based in Sweden,
with around 200 employees and annual revenues of $30.0 million.
Filippa K operates a diverse technology stack with applications such as
Teamtailor ATS, Zendesk Chat and Microsoft 365,
covering areas like Recruiting, Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
Filippa K has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Teamtailor, Zendesk and Microsoft.
Filippa K recently adopted applications including
TRIMIT PDM in 2024, Salesforce Commerce Cloud in 2022 and Voyado in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Filippa K’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Filippa K’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Filippa K technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.