First American Financial
1 First American Way,
Santa Ana, 92707, CA,
United States
Santa Ana, 92707, CA,
United States
1 714-250-3000
Insurance
First American Financial Technographics
First American Financial Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by First American Financial and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19038 First American Financial employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that First American Financial has purchased the following applications: Oracle Fusion Cloud Financials Accounts Receivable for AR Automation in 2021, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) for Applicant Tracking System in 2014, Quadient Neopost IS-6000 for Mailing System in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems First American Financial is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Infinite Computer Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing First American Financial revenues, which have grown to $6.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First American Financial intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
First American Financial Tech Stack and Enterprise Applications
First American Financial ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle e-Business Suite Accounts Payable | Oracle Fusion Cloud Financials Accounts Receivable | AR Automation | ERP | n/a | 2021 | 2022 |
In 2021, First American Financial implemented Oracle Fusion Cloud Financials Accounts Receivable as a targeted AR Automation deployment, migrating core receivables capabilities from Oracle e-Business Suite Accounts Payable into a cloud-native accounts receivable platform. The initiative was executed within the Enterprise Application Services group, specifically driven by the Oracle Business Process Management team and aligned to Record to Report and General Ledger controls for the company’s finance organization.
The implementation of Oracle Fusion Cloud Financials Accounts Receivable included configuration of standard receivables capabilities such as invoicing, receipt processing, reconciliation and AR close controls, and incorporated Advanced Collections, Cash Management and General Ledger configuration as complementary modules. Functional workstreams documented in the project scope reflected AR configuration items named in First American role descriptions, including Trading Community Architecture setup, AR accounting rules and SLA accounting, tax integration points, refund flows and AR/AP netting patterns. Test discipline included developing test scripts, conducting Conference Room Pilot and User Acceptance Testing aligned to R2R requirements.
Integrations were structured around finance module touchpoints, explicitly addressing AR and CE integration patterns, AR refunds tied to AP, and interfaces to Cash Management and General Ledger for accounting impacts and reconciliation. The delivery model referenced onshore and offshore technical teams for build and support, with application-level interfaces, custom reports and data extracts used to exchange receivables and cash status across the finance stack.
Governance for the rollout emphasized fit gap analysis, formal solution design, CRP and UAT cycles, and maintained documentation for requirements, processes and test cases. The Oracle Business Process Management team managed change control, functional support and escalation to Oracle through service requests, while providing status updates to finance process owners and project leadership.
Operational coverage targeted enterprise finance functions including Accounts Receivable, Collections, Cash Management and General Ledger, embedding AR Automation into Record to Report workflows and ongoing application support. Oracle Fusion Cloud Financials Accounts Receivable was positioned as the central AR Automation application to standardize receivables processing and sustain compliance with the company’s R2R governance model.
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ERP Financial | ERP |
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2021 | 2022 |
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Expense Management | ERP |
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2011 | 2011 |
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First American Financial HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infinite Computer Solutions | Legacy | Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, First American Financial deployed Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) as its Applicant Tracking System. First American Financial uses Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) as its Applicant Tracking System to manage corporate recruiting and talent acquisition workflows on its public careers website.
The implementation focuses on core applicant tracking modules, including job requisition management, candidate intake and screening, resume parsing, interview scheduling, offer management, and recruitment reporting and analytics. Configuration emphasized workflow automation for requisition approvals and candidate status progression, aligning with recruitment operations and HR shared services. The Applicant Tracking System configuration also supports compliance tracking and structured interview processes consistent with enterprise hiring practices.
The solution is embedded in the company careers site to capture applicant flow and manage online applications, establishing Infinite BrassRing as the front end of the candidate experience. Operational ownership resides with talent acquisition and corporate human resources, with controls for user roles, requisition approvals, and candidate data governance. Administration and ongoing configuration are positioned within corporate recruiting operations, with BrassRing serving as the enterprise ATS instance used by hiring teams across the organization.
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Employee Experience | HCM |
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2016 | 2016 |
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Employee Experience, Employee Engagement | HCM |
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2022 | 2024 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2000 | 2000 |
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Workforce Management | HCM |
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2000 | 2000 |
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First American Financial ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quadient | Legacy | Quadient Neopost IS-6000 | Mailing System | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011 First American Financial deployed Quadient Neopost IS-6000 as its Mailing System within its centralized mail operations. The Quadient Neopost IS-6000 was configured to support job-level postage metering and to coordinate processing with physical inserter hardware including Auto mailer 5 and Auto mailer D1200 machines.
Operational configuration centered on machine programming for discrete work orders, use of Neopost and USPS software for postal rate application, and end-to-end handling of first class and presorted mail. Functional capabilities implemented included job programming, postage metering, presort processing, machine maintenance procedures, and quality control checkpoints to validate mailpiece preparation and postage accuracy.
Integrations included direct operational use of USPS software for postal compliance and rate application, and tight operational coupling between the Quadient Neopost IS-6000 Mailing System and the Auto mailer devices for throughput. Governance and workflow changes focused on formalizing mailroom operator responsibilities, instituting posting and quality control workflows, and logging damaged mail to support reimbursement processes in accordance with USPS policy.
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First American Financial Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2018 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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First American Financial Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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First American Financial Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2013 | 2013 |
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First American Financial Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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First American Financial CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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First American Financial ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2005 | 2006 |
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First American Financial PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2021 | 2021 |
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First American Financial Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2006 | 2006 |
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First American Financial SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2018 | 2018 |
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First American Financial PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2022 | 2022 |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2023 | 2023 |
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First American Financial IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Backup as a Service (BaaS) | IaaS |
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2013 | 2013 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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First American Financial CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at First American Financial
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Vice President, Director Business Intelligence & Analytics | Director | IT | |
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Senior Manager, Corp Business Intelligence and Enterprise Information Management | Manager | IT | |
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Director of Enterprise Reporting | Director | Finance | |
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Corporate Escrow Compliance Director | Director | Finance | |
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President | CXO | Finance | |
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Corporate Title Services Director | Director | Finance | |
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Global Credit Card, Fleet Travel and Expense Administrator | Manager | Supply Chain | |
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Chief Financial Officer | CXO | Finance | |
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Corporate Process Director, Accounting Operations | Director | Finance | |
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IT Director | Director | IT | |
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VP Treasurer | VP | Treasury | |
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VP, Assistant Controller | VP | Finance | |
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Corporate Process Director, Financial Reporting | Director | Finance | |
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VP, Finance Operations - Strategic Initiatives Delivery | VP | Finance | |
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Vice President, Strategic Sourcing and Procurement | VP | Procurement | |
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Senior Category Manager Strategic Sourcing and Procurement | Manager | Procurement | |
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Vice President - Financial Shared Service | VP | Finance | |
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Vice President, Strategic Sourcing and Procurement | VP | Procurement | |
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Manager, Corporate Procurement | Manager | Procurement | |
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Vice President- IT Applications | VP | IT | |
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Strategic Sourcing and Procurement Manager | Manager | Procurement | |
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VP Human Resources | VP | HR | |
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Executive Vice President, Chief Financial Officer | CXO | Finance | |
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Vice President, IT Strategy and Planning | VP | IT | |
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Chief Operating Officer | CXO | Finance | |
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VP, Human Resources | VP | HR | |
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Director of HR Shared Services | Director | HR | |
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VP, IT PPM & TBM | VP | IT | |
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SVP/CIO | CXO | IT | |
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Vice President, Office of the CIO | VP | IT | |
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VP, Finance / Property & Casualty CFO | VP | Operations | |
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Senior IT Director | Director | IT | |
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VP Business Transformation | VP | IT | |
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Chief Innovation Officer | CXO | Finance | |
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Chief Enterprise Architect, Strategy & Innovation | Manager | IT | |
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VP Security Architecture and Strategy | VP | Operations | |
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Senior Director, Cloud Technology | Director | IT | |
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Senior Director - Infrastructure Services | Director | IT | |
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Director IT Infrastructure | Director | IT | |
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Manager, Talent Acquisition | Manager | HR | |
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Senior Vice President, Head of Human Resources | VP | HR | |
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Director, Talent Acquisition | Director | HR | |
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Talent Acquisition Manager | Manager | HR | |
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Technical Recruiting Manager | Manager | HR | |
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Sales Operations Analyst | Manager | Sales | |
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Compensation Director | Director | HR | |
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Principle Compensation Analyst | Manager | HR | |
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Compensation Data Analyst | Manager | HR | |
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Salesforce Administrator | Manager | Marketing | |
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Senior CRM Administrator/ Senior Salesforce Administrator | Manager | Marketing | |
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3x Salesforce Certified Administrator | Manager | Marketing | |
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Apps Being Evaluated by First American Financial Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from First American Financial IT executives and key decision makers. This section highlights First American Financial's latest recorded technology evaluations, including Oracle Flexcube for Core Banking on 2026-01-28, Razorpay Payment for Payment Processing on 2026-01-26, and Epicor ERP for ERP Financial on 2025-10-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the First American Financial digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-01-28 | First American Financial | Evaluated | Oracle | Oracle Flexcube | Core Banking | ERP Services and Operations |
| 2026-01-26 | First American Financial | Evaluated | Razorpay Software | Razorpay Payment | Payment Processing | ERP |
| 2025-10-14 | First American Financial | Evaluated | Epicor | Epicor ERP | ERP Financial | ERP |
| 2025-09-10 | First American Financial | Evaluated |
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Collaboration | Collaboration |
| 2025-05-31 | First American Financial | Evaluated |
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Core Banking | ERP Services and Operations |
| 2025-02-04 | First American Financial | Evaluated |
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Customer Experience, Call Center | CRM |
| 2025-01-10 | First American Financial | Evaluated |
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Enterprise Content Management | Content Management |
FAQ - APPS RUN THE WORLD First American Financial Technographics
First American Financial is a Insurance organization based in United States,
with around 19038 employees and annual revenues of $6.13 billion.
First American Financial operates a diverse technology stack with applications such as
Oracle Fusion Cloud Financials Accounts Receivable, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) and Quadient Neopost IS-6000,
covering areas like AR Automation, Applicant Tracking System and Mailing System.
First American Financial has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Infinite Computer Solutions and Quadient.
First American Financial recently adopted applications including
Postie in 2023, UKG Great Place to Work Emprising in 2022 and Zapier Automation Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of First American Financial’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates First American Financial’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete First American Financial technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.