AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

First Stop I.T. Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Google Legacy Google Cloud Platform (GCP) Application Hosting and Computing Services IaaS n/a 2021 2021
Content Delivery Network IaaS 2018 2018
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
IT Asset Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Connectwise Legacy Connectwise Automate IT Asset Discovery Hardware Asset Management (HAM), IT Asset Management (ITAM) IT Asset Management n/a 2019 2019 In 2019, First Stop I.T. implemented Connectwise Automate IT Asset Discovery to centralize automated inventory and discovery capabilities, aligning the deployment to Hardware Asset Management (HAM),IT Asset Management (ITAM) for its managed services operations. The initiative focused on improving ticket transparency and endpoint visibility for the 11-person MSP based in Harlow, Essex, supporting engineering, support desk, and procurement workflows. Connectwise Automate IT Asset Discovery was configured to perform continuous asset discovery and produce detailed hardware inventory reports, including CPU, RAM, disk usage and system utilization metrics. The implementation leveraged ConnectWise Automate remote monitoring scripts and automated alerting to flag hard disk errors and patching thresholds, enabling automatic ticket creation and proactive maintenance without manual machine access. The Automate deployment was integrated with ConnectWise Manage to create a closed-loop ticketing and service board structure, so alerts from asset discovery flowed into assigned service boards and mapped to the correct customer site and user. Operational coverage included client endpoints and servers across First Stop I.T. customers, with engineers using remote commands for troubleshooting, and reporting data feeding procurement and stock control workflows. Governance and rollout emphasized upfront planning and modular adoption, First Stop I.T. used ConnectWise consultancy to define service types, SLAs, and the initial module set to reduce disruption during onboarding. The program produced explicit outcomes described by the vendor and customer, including improved ticket transparency, more efficient communication with clients, automated endpoint management, transformed procurement and reporting processes, and a recommended approach to phased implementation and consultant-led configuration.
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Transactional Email PaaS 2014 2014
IT Decision Makers and Key Stakeholders at First Stop I.T.
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by First Stop I.T. Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD First Stop I.T. Technographics

First Stop I.T. is a Professional Services organization based in United Kingdom, with around 11 employees and annual revenues of $1.0 million.

First Stop I.T. operates a diverse technology stack with applications such as Google Cloud Platform (GCP), Zendesk Chat and Connectwise Automate IT Asset Discovery, covering areas like Application Hosting and Computing Services, Chatbots and Conversational AI and Hardware Asset Management (HAM), IT Asset Management (ITAM).

First Stop I.T. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, Zendesk and Connectwise.

First Stop I.T. recently adopted applications including Google Cloud Platform (GCP) in 2021, Connectwise Automate IT Asset Discovery in 2019 and Amazon CloudFront in 2018, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of First Stop I.T.’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates First Stop I.T.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete First Stop I.T. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.