Florida Power & Light
700 Universe Boulevard,
Juno Beach, 33408, FL,
United States
Juno Beach, 33408, FL,
United States
1 561-694-4000
Utilities
Florida Power & Light Technographics
Florida Power & Light Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Florida Power & Light and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 Florida Power & Light employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Florida Power & Light has purchased the following applications: SAP S/4 HANA for ERP Financial in 2018, IFS Workflow (formerly P2 Workflow) for Business Process Management in 2019, LogMeIn BoldChat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Florida Power & Light is running and its propensity to invest more and deepen its relationship with SAP , ACI Worldwide , IFS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Florida Power & Light revenues, which have grown to $19.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Florida Power & Light intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Florida Power & Light Tech Stack and Enterprise Applications
Florida Power & Light ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2020 Florida Power & Light migrated from SAP ERP ECC 6.0 to SAP S/4 HANA as its core ERP Financial platform, centralizing finance and integrated supply chain processing. The SAP S/4 HANA implementation at Florida Power & Light focused on combining financial consolidation with embedded warehouse management and supply chain modules to support utility operations across finance, procurement, inventory and manufacturing adjacent functions.
Implementation scope centered on SAP Extended Warehouse Management EWM implemented in the S/4 HANA landscape alongside Production Planning PP and Quality Management QM, with Inventory Management IM and Sales and Distribution SD aligned to procurement and 3PL logistics flows. Configuration work included EWM features such as unit management, storage unit management, RF mobile transactions, RF framework configuration for barcode scanners and label printing, and PPF frameworks for process automation. The program included RICEFW development using ABAP enhancements, BADIs, BAPIs and custom reports, and delivery of SAP Fiori and UI5 based warehouse applications for end users.
Integration work explicitly tied EWM and warehouse processes to core business functions including Manufacturing, QM, IM, Procure to Pay and Finance, and extended to 3PL communications via EDI and IDoc interfaces and to MES systems where required. The project executed data migration activities and supported structured testing phases including System Integration Testing and User Acceptance Testing, with defined handoffs for cutover and user training focused on EWM operational processes and transaction flows.
Governance and runbook activities were managed through Jira based project plans and daily Scrum cadences, with Principal IT Architect responsibilities covering FSD and TSD preparation, SIT and UAT support, and ongoing troubleshooting and queue monitoring. Post go live support and operational issue resolution were coordinated with the Application Managed Services provider, and the implementation emphasized orchestration of workflows, technical specs for RICEFW items, and targeted end user training to embed new processes within financial and warehouse operations.
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ERP Financial | ERP |
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2021 | 2022 |
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Payment Processing | ERP |
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2019 | 2019 |
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Florida Power & Light ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Workflow (formerly P2 Workflow) | Business Process Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Florida Power & Light deployed IFS Workflow (formerly P2 Workflow) as a Business Process Management platform to support land and lease operations and special projects related to land data across corporate land systems. The implementation was positioned to support monthly analysis of more than one million acres of prospect land information for executive distribution and SEC filings, with the IFS Workflow application used as the central orchestration layer for land data change projects.
Configuration focused on business process management capabilities common to enterprise BPM, including workflow routing and approvals, role based task orchestration, document centric lease and contract lifecycles, and automated task assignments to cross functional teams. Six Sigma methodologies and tools were applied to design process improvements and to tune workflow logic for data change projects, with business analysts and lease analysts acting as process owners and trainers for the configured flows.
IFS Workflow was operated alongside core land systems and content services, with explicit operational integration points documented during the program. Project work included data conversion activities from Excalibur to Quorum and from DocVue to Documentum, and the deployment was coordinated with automated document analysis from ThoughtTrace AI to extract provisional data from leases and contracts. The platform supported acquisitions and divestitures by managing incoming land system data and ensuring accurate loading into the respective land systems.
Governance emphasized a team based work dynamic, subject matter expert led training, and monthly review cycles to verify data quality for executive reporting and regulatory filings. Analysts on the program served as trainers and subject matter experts in Quorum, ThoughtTrace, Excalibur, P2 Workflow and Microsoft Office, and the ThoughtTrace integration was reported to increase efficiency and accuracy in lease and contract data interpretation.
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Enterprise Asset Management | ERP Services and Operations |
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2021 | 2021 |
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Enterprise Asset Management | ERP Services and Operations |
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2015 | 2016 |
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Facility Management | ERP Services and Operations |
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2021 | 2021 |
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Field Service Management | ERP Services and Operations |
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2018 | 2018 |
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Oil Gas and Chemicals ERP | ERP Services and Operations |
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2018 | 2018 |
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Utilities Distribution Management | ERP Services and Operations |
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2007 | 2007 |
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Florida Power & Light AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Florida Power & Light implemented LogMeIn BoldChat on its public website. The deployment positioned LogMeIn BoldChat as a front-line Chatbots and Conversational AI channel for customer engagement and web-based support, surfacing conversational touchpoints embedded in FPL site pages to provide real-time messaging and automated response capabilities for residential and commercial customers.
Configuration emphasized a web widget architecture with session routing to live agents, canned response libraries, and transcript capture to preserve conversational context, reflecting standard Chatbots and Conversational AI functional workflows. Operational ownership resided with customer service and web operations teams, supported by centralized content governance for response scripts and escalation workflows across the public web channel, and interaction logging for agent handoff and reporting.
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Florida Power & Light Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2018 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Florida Power & Light Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Florida Power & Light Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Florida Power & Light CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Florida Power & Light EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2014 | 2014 |
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Florida Power & Light IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hardware Asset Management (HAM), IT Asset Management (ITAM) | IT Asset Management |
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2019 | 2020 |
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Florida Power & Light ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Florida Power & Light TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2015 | 2015 |
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Florida Power & Light PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Florida Power & Light IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2020 | 2021 |
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Database Management | IaaS |
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2019 | 2019 |
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Network Management and Monitoring | IaaS |
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2019 | 2019 |
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Florida Power & Light CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Vulnerability Management | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Florida Power & Light
| First Name | Last Name | Title | Function | Department | Phone | |
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IT Business Solutions Manager | Manager | IT | |
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Business Intelligence Manager | Manager | IT | |
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Strategy and Analytics Manager | Manager | IT | |
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VP of IT | VP | IT | |
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IT Technology Director | Director | IT | |
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VP, Controller and CAO | CXO | Finance | |
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VP and Controller | VP | Finance | |
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Senior Director - Financial Planning & Analysis | Director | Finance | |
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Head of Financial Trading | Director | Finance | |
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Director Compensation & Relocation | Director | HR | |
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VP Finance | VP | Finance | |
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Financial Controller | Director | Finance | |
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Director HR Operations | Director | HR | |
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IT Asset Manager | Manager | IT | |
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Lead Distributed Generation Asset Manager | Manager | Investment | |
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IT Asset Manager | Manager | Investment | |
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Manager, Strategy and Asset | Manager | Operations | |
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Senior Manager-Renewable Asset Management | Manager | Operations | |
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Senior Director Fleet Services at Florida Power & Light | Director | Operations | |
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Software Asset Manager - Business Analyst | Manager | IT | |
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Fleet Manager | Manager | Supply Chain | |
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Principal Network & Security Engineer | Director | IT | |
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IT Technology Director | Director | IT | |
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Principal IT Network Engineer | Director | IT | |
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IT Technology Leader, Emergency and Event Response | Manager | Operations | |
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Director IT Programs | Director | IT | |
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IT Technology Director | Director | IT | |
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Information Technology System Architect | Non Manager | IT | |
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IT Technology Leader | Manager | IT | |
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Vice President of Corporate Real Estate | VP | Operations | |
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Director, Corporate Real Estate | Director | Operations | |
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Director Facilities and Corporate Operations | Director | Operations | |
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Corporate Real Estate Manager | Manager | Operations | |
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Corporate Real Estate Manager | Manager | Operations | |
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Vice President, Accounting and Controller | VP | Finance | |
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Principal Data Scientist - Cyber Security | Manager | IT | |
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Principal Cybersecurity Project Manager | Manager | IT | |
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Vice President Threat Hunting | VP | IT | |
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Senior Cybersecurity Analyst - Threat Detection and Response | Non Manager | IT | |
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Senior Manager of Strategy, CS Field Technology & Operations | Manager | Operations | |
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Manager of Network Deployment & Field Operations | Manager | Operations | |
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Vice President Customer Service | VP | Customer Support | |
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Technology Lead for Mobile Workforce Management | Manager | IT | |
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Information Technology Asset Manager | Manager | Operations | |
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Senior Program Manager in the Reliability Group for Power Delivery | Non Manager | Operations | |
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Maintenance Director | Director | Operations | |
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Mechanical Maintenance Director | Director | Operations | |
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Central Maintenance Leader | Manager | Operations | |
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Manager - Facilities and Mail Operations | Manager | Operations | |
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Apps Being Evaluated by Florida Power & Light Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Florida Power & Light IT executives and key decision makers. This section highlights Florida Power & Light's latest recorded technology evaluations, including ACI Speedpay for Payment Processing on 2026-04-01, ARCOS RosterApps for Workforce Scheduling on 2026-01-20, and SAP SuccessFactors Employee Central for Core HR on 2025-07-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Florida Power & Light digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-04-01 | Florida Power & Light | Evaluated | ACI Worldwide | ACI Speedpay | Payment Processing | ERP |
| 2026-01-20 | Florida Power & Light | Evaluated | ARCOS | ARCOS RosterApps | Workforce Scheduling | HCM |
| 2025-07-03 | Florida Power & Light | Evaluated | SAP | SAP SuccessFactors Employee Central | Core HR | HCM |
| 2025-05-07 | Florida Power & Light | Evaluated |
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Procurement | Procurement |
| 2025-01-03 | Florida Power & Light | Evaluated |
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Employee Recognition and Rewards Management | HCM |
| 2024-10-08 | Florida Power & Light | Evaluated |
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Chatbots and Conversational AI | AI-Powered Application |
| 2024-07-09 | Florida Power & Light | Evaluated |
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Procurement | Procurement |
FAQ - APPS RUN THE WORLD Florida Power & Light Technographics
Florida Power & Light is a Utilities organization based in United States,
with around 11000 employees and annual revenues of $19.00 billion.
Florida Power & Light operates a diverse technology stack with applications such as
SAP S/4 HANA, IFS Workflow (formerly P2 Workflow) and LogMeIn BoldChat,
covering areas like ERP Financial, Business Process Management and Chatbots and Conversational AI.
Florida Power & Light has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, IFS and GoTo (formerly LogMeIn).
Florida Power & Light recently adopted applications including
SAP S/4HANA Cloud in 2021, IBM Maximo in 2021 and IBM Tririga Real Estate Management in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Florida Power & Light’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Florida Power & Light’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Florida Power & Light technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.