Florida Power & Light
700 Universe Blvd,
Juno Beach, 33408, FL,
United States
Juno Beach, 33408, FL,
United States
1 561-304-5675
Utilities
Florida Power & Light Technographics
Florida Power & Light Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Florida Power & Light and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9500 Florida Power & Light employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Florida Power & Light has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, IBM Maximo for Enterprise Asset Management in 2015, LogMeIn BoldChat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Florida Power & Light is running and its propensity to invest more and deepen its relationship with SAP , ACI Worldwide , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Florida Power & Light revenues, which have grown to $18.36 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Florida Power & Light intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Florida Power & Light Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2020 | 2021 |
In 2020 Florida Power & Light migrated from SAP ERP ECC 6.0 to SAP S/4 HANA as its core ERP Financial platform, centralizing finance and integrated supply chain processing. The SAP S/4 HANA implementation at Florida Power & Light focused on combining financial consolidation with embedded warehouse management and supply chain modules to support utility operations across finance, procurement, inventory and manufacturing adjacent functions.
Implementation scope centered on SAP Extended Warehouse Management EWM implemented in the S/4 HANA landscape alongside Production Planning PP and Quality Management QM, with Inventory Management IM and Sales and Distribution SD aligned to procurement and 3PL logistics flows. Configuration work included EWM features such as unit management, storage unit management, RF mobile transactions, RF framework configuration for barcode scanners and label printing, and PPF frameworks for process automation. The program included RICEFW development using ABAP enhancements, BADIs, BAPIs and custom reports, and delivery of SAP Fiori and UI5 based warehouse applications for end users.
Integration work explicitly tied EWM and warehouse processes to core business functions including Manufacturing, QM, IM, Procure to Pay and Finance, and extended to 3PL communications via EDI and IDoc interfaces and to MES systems where required. The project executed data migration activities and supported structured testing phases including System Integration Testing and User Acceptance Testing, with defined handoffs for cutover and user training focused on EWM operational processes and transaction flows.
Governance and runbook activities were managed through Jira based project plans and daily Scrum cadences, with Principal IT Architect responsibilities covering FSD and TSD preparation, SIT and UAT support, and ongoing troubleshooting and queue monitoring. Post go live support and operational issue resolution were coordinated with the Application Managed Services provider, and the implementation emphasized orchestration of workflows, technical specs for RICEFW items, and targeted end user training to embed new processes within financial and warehouse operations.
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ERP Financial | ERP Financial Management |
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2021 | 2022 |
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Florida Power & Light implemented IBM Maximo as an Enterprise Asset Management solution to support preventive and emergency maintenance for transmission lines, power generation units, and windmills across its Florida service territory. The deployment uses IBM Maximo Asset Management v7.5 and is positioned to manage asset lifecycle and work management for an organization serving roughly 4.8 million accounts and 10 million people.
The implementation centered on Work Management, Service, Purchasing, and Reporting functional teams, with enhancements developed to align Maximo workflows to FPL business processes. Common Enterprise Asset Management capabilities were configured, including preventive maintenance scheduling, work order processing, asset records and hierarchies, and role-based access to support operations, performance, testing, cost and training requirements.
Integration scope explicitly included defined integration points between IBM Maximo and SAP for invoicing data, with continuous monitoring of failed messages, root cause identification, break fix and reprocessing workflows. Architectural evaluation and prototype development were executed with FPL Technical Architects and delivery teams to validate feasibility across people, hardware, software and policy components, and to prove integration viability.
Governance and delivery followed Agile practices where business requirements were converted into JIRA issues, sprints were planned with prioritized effort estimates and burndowns, and Daily Standups coordinated onshore and offshore teams. The Scrum Master role led sprint reviews and retrospectives, defined offshore team responsibilities, and enforced monthly quality audits and project metric reporting in the Mantra tool to sustain operational support and continuous improvement.
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Enterprise Asset Management | ERP Services and Operations |
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2015 | 2016 |
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Utilities Distribution Management | ERP Services and Operations |
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2007 | 2007 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Florida Power & Light implemented LogMeIn BoldChat on its public website. The deployment positioned LogMeIn BoldChat as a front-line Chatbots and Conversational AI channel for customer engagement and web-based support, surfacing conversational touchpoints embedded in FPL site pages to provide real-time messaging and automated response capabilities for residential and commercial customers.
Configuration emphasized a web widget architecture with session routing to live agents, canned response libraries, and transcript capture to preserve conversational context, reflecting standard Chatbots and Conversational AI functional workflows. Operational ownership resided with customer service and web operations teams, supported by centralized content governance for response scripts and escalation workflows across the public web channel, and interaction logging for agent handoff and reporting.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2014 | 2014 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hardware Asset Management (HAM), IT Asset Management (ITAM) | IT Asset Management |
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2019 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2020 | 2021 |
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Network Management and Monitoring | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Florida Power & Light
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Florida Power & Light Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Florida Power & Light Technographics
Florida Power & Light is a Utilities organization based in United States,
with around 9500 employees and annual revenues of $18.36 billion.
Florida Power & Light operates a diverse technology stack with applications such as
SAP S/4 HANA, IBM Maximo and LogMeIn BoldChat,
covering areas like ERP Financial, Enterprise Asset Management and Chatbots and Conversational AI.
Florida Power & Light has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, IBM and GoTo (formerly LogMeIn).
Florida Power & Light recently adopted applications including
SAP S/4HANA Cloud in 2021, Adobe Connect in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Florida Power & Light’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Florida Power & Light’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Florida Power & Light technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.