Crowborough, TN6 2JD,
United Kingdom
Fluent Group Communications Technographics
Fluent Group Communications Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fluent Group Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Fluent Group Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Fluent Group Communications has purchased the following applications: Chargebee for Subscription and Recurring Billing in 2020, Microsoft 365 for Collaboration in 2017, WooCommerce for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fluent Group Communications is running and its propensity to invest more and deepen its relationship with Chargebee , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fluent Group Communications revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fluent Group Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fluent Group Communications Tech Stack and Enterprise Applications
Fluent Group Communications ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chargebee | Legacy | Chargebee | Subscription and Recurring Billing | ERP | n/a | 2020 | 2020 |
In 2020, Fluent Group Communications implemented Chargebee on its website to manage Subscription and Recurring Billing for its client engagements. The small UK professional services firm embedded Chargebee to centralize subscription checkout and customer billing flows, using the Chargebee customer portal and hosted billing pages for subscription lifecycle operations. The implementation covers recurring invoicing, subscription lifecycle management, and automated billing tasks typical of Subscription and Recurring Billing platforms.
Functional modules configured include subscription provisioning, recurring invoice generation, payment collection orchestration, tax handling, and basic dunning automation, with Chargebee operating as the system of record for subscription entitlements. Operational ownership sits with finance and client services teams who use web embedded checkout and the Chargebee console to manage plan changes, cancellations, and billing notices. Governance emphasized workflow definitions for subscription changes and invoice approval, and rollout was executed through site embedding of Chargebee pages and direct console administration by the internal team.
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Fluent Group Communications Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Fluent Group Communications implemented Microsoft 365 to provide Collaboration capabilities across the firm, a deployment that is visible from the company website. The implementation targets the United Kingdom based professional services firm and is aligned to a small, 10-person organizational model, positioning Microsoft 365 as the primary collaboration platform for internal communications and client-facing coordination.
Microsoft 365 was configured to deliver core collaboration functionality through Exchange Online, SharePoint Online and Microsoft Teams, enabling consolidated mail and calendaring, cloud document storage with co-authoring, and real-time chat and meetings. Governance and operational focus emphasize user provisioning, access control and shared document library management, with the configuration tailored to consultancy workflows and client engagement activities rather than complex enterprise integrations.
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Collaboration | Collaboration |
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2021 | 2021 |
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Fluent Group Communications eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022, Fluent Group Communications deployed WooCommerce from Automattic on its public website to add eCommerce capabilities to its professional services offering. The WooCommerce implementation established a storefront and online order pathway supporting product and service listings, shopping cart flows, and checkout orchestration.
Configuration concentrated on catalog management, pricing and tax rules, and order management workflows, with administrative roles assigned to the internal team for content and sales operations. Governance adjustments aligned content publishing and customer inquiry handling with online order processing, and operational coverage was focused on the company website serving users in the United Kingdom.
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Fluent Group Communications CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2022 | 2022 |
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Fluent Group Communications PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Fluent Group Communications IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Fluent Group Communications
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Apps Being Evaluated by Fluent Group Communications Executives
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