Moorooduc, 3933, VIC,
Australia
Focus Individualised Support Services Technographics
Focus Individualised Support Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Focus Individualised Support Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Focus Individualised Support Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Focus Individualised Support Services has purchased the following applications: ConnX ATS for Applicant Tracking System in 2020, Formstack Forms for Customer Experience in 2021, Servers Australia Cloud Hosting for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Focus Individualised Support Services is running and its propensity to invest more and deepen its relationship with ConnX , Eziway Salary Packaging , ReadyTech or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Focus Individualised Support Services revenues, which have grown to $18.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Focus Individualised Support Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Focus Individualised Support Services Tech Stack and Enterprise Applications
Focus Individualised Support Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ConnX | Legacy | ConnX ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020 Focus Individualised Support Services implemented ConnX ATS as its Applicant Tracking System to power on-site recruitment workflows. The ConnX ATS instance is surfaced through a ConnX-hosted careers subdomain, enabling live job postings and direct application capture on the company website.
The ConnX ATS deployment covers core Applicant Tracking System capabilities typical of talent acquisition platforms, including job requisition publishing, candidate profile management, application intake and screening workflows, interview scheduling coordination, and offer tracking. ConnX ATS is used to present job listings on focuslife.connxcareers.com and to centralize candidate records and communication streams for hiring teams.
Operational ownership sits with HR and hiring managers, who use ConnX ATS to standardize requisition approvals and to orchestrate candidate progression through screening and interview stages. The implementation emphasizes online application capture via the public careers site, and the ConnX ATS configuration supports recruiter and hiring manager collaboration across Focus Individualised Support Services operations in Australia.
|
|
|
|
|
Earned Wage Access | HCM |
|
2021 | 2021 |
|
|
|
|
|
Payroll | HCM |
|
2017 | 2017 |
|
|
|
|
|
Time and Attendance | HCM |
|
2017 | 2017 |
|
|
|
|
|
Workforce Scheduling | HCM |
|
2017 | 2017 |
|
Focus Individualised Support Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Formstack | Legacy | Formstack Forms | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Focus Individualised Support Services implemented Formstack Forms. The organization deployed Formstack Forms on its public website to deliver Customer Experience focused web forms for client inquiries, service access requests, and online contact workflows, supporting an Australian professional services provider with about 200 employees.
Configuration emphasizes standard Formstack Forms capabilities, including the web form builder, conditional logic, multi-page forms, field-level validation, file upload fields, and automated email notifications. These modules are configured to capture structured client intake data, feedback, and appointment or referral information, with templates and validation rules tuned to client-facing processes.
Operational ownership sits with customer experience and service coordination functions who manage form templates, submission routing, and ongoing form maintenance on the website. Governance focuses on form lifecycle management, access controls for administrators, and operational workflows for handling submissions and record retention, reflecting a website-embedded deployment of Formstack Forms for customer experience use cases.
|
Focus Individualised Support Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Servers Australia | Legacy | Servers Australia Cloud Hosting | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
In 2019, Focus Individualised Support Services deployed Servers Australia Cloud Hosting to host their public website. Servers Australia Cloud Hosting, categorized as Application Hosting and Computing Services, provides the cloud compute and managed hosting layer for the organization’s web presence.
The implementation leverages Servers Australia Cloud Hosting to provision web compute, object storage for site assets, managed DNS and SSL termination, and platform monitoring and backup capabilities. Configuration focused on hosting the company website and associated application assets, using standard hosting operational patterns such as resource provisioning, automated backups, and infrastructure monitoring within the Application Hosting and Computing Services model.
Operationally the deployment supports marketing and external communications workflows by delivering the company website from an Australian vendor environment. Governance is exercised through coordinated change control and infrastructure management between the company and Servers Australia, with Servers Australia Cloud Hosting supplying vendor-managed infrastructure and the customer retaining content and application change ownership.
|
Focus Individualised Support Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at Focus Individualised Support Services
Apps Being Evaluated by Focus Individualised Support Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||