Folksam
Folksamhuset, Bohusgatan 14,,
Stockholm, 116 67,
Sweden
Stockholm, 116 67,
Sweden
46 77 195 09 50
Insurance
Folksam Technographics
Folksam Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Folksam and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3495 Folksam employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Folksam has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2011, Microsoft 365 for Collaboration in 2015, Adobe Experience Cloud for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Folksam is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Netigate or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Folksam revenues, which have grown to $1.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Folksam intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Folksam Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP R/3 | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2011 | 2011 |
In 2011 Folksam implemented SAP ERP ECC 6.0 as its ERP Financial platform, undertaking coordinated application and infrastructure work to bring the SAP estate to ERP 6.0 EHP4. The deployment was anchored on SAP application stacks running on IBM AIX with IBM DB2 as the primary database, and included targeted hardware migration to P7 servers as part of the technical cutover.
The implementation scope covered core ERP financial capabilities, with configuration and technical upgrades consistent with financial accounting and controlling workflows in an ERP Financial environment. Workstreams explicitly included EHP upgrades of ERP systems, EHP installation for Solution Manager, installation and setup of SRM MDM Catalog 3.0, and upgrades of CD and RI environments from R/3 4.70 to ERP 6.0 EHP4, reflecting parallel improvements to procurement and master data management capabilities.
Integrations and platform changes were delivered as database and OS migrations, with DB2 version upgrades to 9.7 and coordinated migrations from Oracle to DB2 where noted, plus Solution Manager migration to new hardware and AIX 7.1. The landscape also retained SAP PI and portal components, and the technical work included system copies, database backups and restores, supportpack management, and unix scripting to support operational stability during cutover.
Governance and rollout were executed on a project basis with internal SAP technical expertise driving the technical upgrade tasks, and close support to the operations department and systems engineering group. Timelines mentioned in project records include January 2011 to June 2011 for CD and RI environment upgrades, and August 2011 to December 2011 for the ERP EHP4 upgrade and associated hardware and DB migrations, reflecting an orchestrated, technical-first rollout across SAP application and infrastructure layers.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Folksam implemented Microsoft 365 to support Collaboration across corporate email, document management, and productivity applications. The deployment is referenced on Folksam's public website and positions Microsoft 365 as the core collaboration platform for internal productivity and file sharing. The implementation emphasizes standard Collaboration capabilities including Exchange Online for mail, Microsoft Teams for real-time communication, SharePoint and OneDrive for document storage and coauthoring, and the Office productivity suite for knowledge worker workflows.
Microsoft 365 at Folksam was provisioned as a cloud tenant architecture with centralized administration, role based provisioning and single sign on to align identity and access management with corporate policy. Operational coverage includes business functions that rely on collaborative content and communication workflows, with governance controls applied to mailboxes, document retention, and access permissions. The rollout established administration and compliance workflows typical for insurance sector collaboration platforms, and Microsoft 365 is explicitly cited on Folksam's site as the organization wide collaboration application.
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Survey and Questionnaire | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Folksam implemented Adobe Experience Cloud on its public website to support customer-facing digital channels. The deployment established Adobe Experience Cloud as the company’s Customer Experience platform for web content delivery and digital engagement on the Sweden-based site.
The Adobe Experience Cloud implementation concentrates on Customer Experience capabilities including digital analytics, web personalization, content management integration, campaign orchestration, and client-side tagging. The deployment was executed as a cloud SaaS pattern with scripts and tag management embedded in the front end to enable real-time measurement, audience segmentation, and rule-based personalization. Adobe Experience Cloud configuration emphasized modular activation of tracking, personalization rules, and content delivery workflows to support iterative marketing operations.
Operational coverage centers on Folksam’s corporate website and adjacent digital channels, with business functions such as marketing, digital experience teams, and customer experience owning campaign execution and audience strategies. Integrations are implemented at the web layer connecting Adobe Experience Cloud to site content repositories and delivery pipelines to provide centralized control of customer-facing assets and measurement feeds.
Governance was structured around centralized marketing operations for tag management, audience governance, and campaign lifecycle processes, with operational controls for user consent and privacy relevant to Swedish regulations. Folksam Adobe Experience Cloud Customer Experience supports continuous content and campaign workflows driven by marketing and digital teams, enabling coordinated delivery of personalized web experiences.
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Customer Loyalty | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2016 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2005 | 2006 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Operating System (OS) | PaaS |
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2011 | 2011 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Folksam
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Folksam Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Folksam Technographics
Folksam is a Insurance organization based in Sweden,
with around 3495 employees and annual revenues of $1.80 billion.
Folksam operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Microsoft 365 and Adobe Experience Cloud,
covering areas like ERP Financial, Collaboration and Customer Experience.
Folksam has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Microsoft and Adobe Systems.
Folksam recently adopted applications including
OneTrust Cookie Consent in 2021, OneTrust CookiePro in 2021 and Adobe Experience Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Folksam’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Folksam’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Folksam technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.