Indianapolis, n/a, IN,
United States
Forever Family Home Care Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Forever Family Home Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 310 Forever Family Home Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Forever Family Home Care has purchased the following applications: CareTime for Home Care Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Forever Family Home Care is running and its propensity to invest more and deepen its relationship with CareTime or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Forever Family Home Care revenues, which have grown to $68.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Forever Family Home Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CareTime | Legacy | CareTime | Home Care Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Forever Family Home Care implemented CareTime, deploying the CareTime Home Care Management application to address a backlog in Medicaid and private-pay billing and to simplify caregiver scheduling and electronic visit verification. The Indianapolis based agency configured the system to support day to day field operations and centralized revenue cycle workflows across its clinical and billing teams.
The deployment emphasized billing and EVV functionality, with caregiver scheduling and mobile time capture configured to align with Medicaid and private-pay claims processes. CareTime was configured to automate time capture for caregiver clock-ins, apply billing rules for payer types, and streamline claim preparation and submission workflows.
Operational coverage included field caregivers using EVV for clock-ins and the agency billing staff managing claim queues and adjudication tasks, affecting both caregiver scheduling and revenue operations. The implementation supported coordination between clinical scheduling, mobile caregiver workflows, and back office billing activities within the agency.
Governance centered on standardizing billing workflows and EVV enforcement, establishing role based access for billing and clinical users, and instituting process changes for claims handling and caregiver time reconciliation. Training and phased configuration updates were used to align operational roles with the new system driven workflows.
Reported outcomes from the case included recovering more than $30,000 in backlogged payments, faster claims resolution, and easier caregiver clock-ins through electronic visit verification. Forever Family Home Care used CareTime Home Care Management to close a payment backlog and simplify time capture and scheduling for field staff.
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