Beaverton, 97008-7105, OR,
United States
FR8Stars Technographics
FR8Stars Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FR8Stars and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 27 FR8Stars employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FR8Stars has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, Aircall Dashboard for Call Center in 2018, Rollbar Error Tracking Platform for Apps Development in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FR8Stars is running and its propensity to invest more and deepen its relationship with Google , Aircall , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FR8Stars revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FR8Stars intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FR8Stars Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, FR8Stars deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform across its 27-employee transportation company. The Google Workspace deployment is surfaced on the company website and functions as the primary cloud-based collaboration and corporate email fabric for FR8Stars, supporting business communications and document collaboration. The implementation follows a SaaS-native architecture with domain-based provisioning for centralized account management.
Google Workspace functional modules in use include Gmail, Google Calendar, Google Drive and Google Docs, along with the Google Admin console for user provisioning and administrative controls, providing email, calendaring, document collaboration and storage capabilities. Configuration aligns with standard Collaboration operational workflows, using shared drive structures and group-based access controls to support cross-functional teams across the organization. Administrative governance is exercised through the Google Admin console to manage accounts, access, and basic security settings for the entire company.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aircall | Legacy | Aircall Dashboard | Call Center | CRM | n/a | 2018 | 2018 |
In 2018, FR8Stars implemented Aircall Dashboard, a Contact Center Solution to centralize inbound voice interactions for its customer operations. The deployment provisioned cloud-hosted telephony with real-time dashboards and queue management to consolidate inbound call handling and agent monitoring. Functional configuration focused on inbound call routing, call queuing, agent presence and live analytics within the Aircall Dashboard, enabling centralized visibility into volume and service levels across the contact team.
Rollout occurred during the first business quarter of the engagement and instrumented the customer-facing call team without additional hiring. Governance changes emphasized operational monitoring and workflow adjustments driven by dashboard metrics, shifting daily call handling and escalation processes to be data driven. During that first quarter together inbound call volume increased by 80 percent and the team’s missed call rate decreased by 15 percent, outcomes recorded while using Aircall Dashboard.
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rollbar | Legacy | Rollbar Error Tracking Platform | Apps Development | PaaS | n/a | 2017 | 2017 |
In 2017, FR8Stars began using Rollbar Error Tracking Platform on their website to capture production errors and support development visibility. The Rollbar Error Tracking Platform is implemented as an Apps Development solution to provide application reliability and developer observability for the company website, with instrumentation focused on client-side error capture in browser sessions. For a 27 employee transportation firm, this configuration routes JavaScript error events to Rollbar for aggregation, grouping and triage, and serves the product engineering and web operations business functions.
The implementation leverages Rollbar Error Tracking Platform capabilities for error and stack trace collection, automated grouping, and notification-driven triage to integrate runtime defect handling into engineering workflows. Governance appears centered in the engineering organization, coordinating issue resolution and assignment across product and operations stakeholders, with the Rollbar Error Tracking Platform acting as the primary Apps Development tool for monitoring and managing website runtime exceptions.
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at FR8Stars
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Apps Being Evaluated by FR8Stars Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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