Beaverton, 97008-7105, OR,
United States
FR8Stars Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by FR8Stars and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 27 FR8Stars employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FR8Stars has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2016, Rollbar Error Tracking Platform for Apps Development in 2017, Aircall Dashboard for Call Center in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FR8Stars is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Rollbar , Aircall or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FR8Stars revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FR8Stars intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 | ||
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Content Delivery Network | IaaS |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Rollbar | Legacy | Rollbar Error Tracking Platform | Apps Development | PaaS | n/a | 2017 | 2017 | ||
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Aircall | Legacy | Aircall Dashboard | Call Center | CRM | n/a | 2018 | 2018 | In 2018, FR8Stars implemented Aircall Dashboard, a Contact Center Solution to centralize inbound voice interactions for its customer operations. The deployment provisioned cloud-hosted telephony with real-time dashboards and queue management to consolidate inbound call handling and agent monitoring. Functional configuration focused on inbound call routing, call queuing, agent presence and live analytics within the Aircall Dashboard, enabling centralized visibility into volume and service levels across the contact team. Rollout occurred during the first business quarter of the engagement and instrumented the customer-facing call team without additional hiring. Governance changes emphasized operational monitoring and workflow adjustments driven by dashboard metrics, shifting daily call handling and escalation processes to be data driven. During that first quarter together inbound call volume increased by 80 percent and the team’s missed call rate decreased by 15 percent, outcomes recorded while using Aircall Dashboard. | |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2017 | 2017 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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