Lehi, 84043, UT,
United States
Freshly Picked Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Freshly Picked and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Freshly Picked employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Freshly Picked has purchased the following applications: Amazon Pay for Payment Processing in 2017, HappyFox Chat for Chatbots and Conversational AI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Freshly Picked is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Klarna , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Freshly Picked revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Freshly Picked intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Freshly Picked implemented Amazon Pay on its website to handle Payment Processing for e-commerce checkout and customer payment flows. The deployment used Amazon Pay under the Amazon Web Services vendor profile and was integrated into the public storefront checkout to accept payments from customers using their Amazon accounts.
Configuration emphasized front-end checkout integration, payment authorization and capture workflows, and tokenized saved-payment handling consistent with Payment Processing capabilities. Operational ownership was assigned to Freshly Picked's e-commerce and finance functions for day to day payment operations, reconciliation and dispute handling, with payment event logging and monitoring incorporated into the web storefront instrumentation.
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2021 | 2021 |
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2020 | 2020 |
|
|
|
|
|
Subscription and Recurring Billing | ERP Financial Management |
|
2018 | 2018 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HappyFox | Legacy | HappyFox Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Freshly Picked implemented HappyFox Chat on its website. The deployment uses HappyFox Chat within the Chatbots and Conversational AI category to provide a web based conversational interface for online shoppers and site visitors.
The implementation is delivered as an embedded web chat widget providing real time messaging, automated greetings, canned responses and agent routing to support customer service and ecommerce workflows. Operational ownership is centered in customer service, with configuration of response templates and staffing for live handoff, and the solution captures chat transcripts to support order inquiries and support ticket workflows. The architecture is web native, loaded client side on the Freshly Picked site, and aligns with typical conversational AI operational patterns for consumer packaged goods ecommerce support.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Freshly Picked implemented Google Workspace (Formerly Google G-Suite) to support Collaboration across the organization. The presence of Google Workspace references in the company website source indicates an active, cloud native SaaS deployment used for core corporate collaboration and communication functions.
The implementation centers on standard Collaboration capabilities, including enterprise email, shared Drive storage, document and spreadsheet coediting, presentation collaboration, calendaring, and synchronous meeting tools. Google Workspace (Formerly Google G-Suite) is used to enable document lifecycle workflows, shared team drives, and collaborative editing across product, marketing, customer service, and operations teams.
Operationally the deployment follows a company wide SaaS model with centralized domain administration and tenant level controls via the Google Workspace admin console. Governance elements include user provisioning and directory organization, group based access to shared drives, and policy driven controls for file sharing and external collaboration to align with corporate communication and knowledge management workflows.
Freshly Picked Google Workspace (Formerly Google G-Suite) as a Collaboration platform is referenced in public site assets, confirming vendor usage for corporate communications and collaborative content creation rather than an on premise or self hosted solution. The configuration reflects a typical cloud collaboration architecture focused on centralized administration, role based access, and cross functional collaboration support.
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
eCommerce | eCommerce |
|
2017 | 2017 |
|
|
|
|
|
eCommerce | eCommerce |
|
2019 | 2019 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2016 | 2016 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2018 | 2018 |
|
|
|
|
|
Shipping Management | eCommerce |
|
2020 | 2020 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Data Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Loyalty | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Support | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Support | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2014 | 2014 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||