Fullserve Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Fullserve Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Fullserve Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fullserve Services has purchased the following applications: Sage 300 People ESS for Employee Self Service in 2022, Microsoft 365 for Collaboration in 2016, Google Tag Manager for Tag Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fullserve Services is running and its propensity to invest more and deepen its relationship with Sage , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fullserve Services revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fullserve Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 300 People ESS | Employee Self Service | HCM | SynergERP | 2022 | 2022 |
In 2022, Fullserve Services implemented Sage 300 People ESS to consolidate HR and payroll across the FullServe Group in South Africa. The deployment centralized employee master data and payroll processing for multiple companies within the group, transitioning paper-based HR and manual payslip distribution to a single digital system with online access. Sage 300 People ESS was used as the core application for employee interaction and record keeping.
Sage 300 People ESS was configured with Employee Self Service capabilities so staff can view payslips and apply for leave online, aligning the implementation with standard Employee Self Service functional workflows. The configuration supported centralized HR records and multi-company payroll setups to reflect the FullServe Group structure, and standard HR processes such as leave requests and payslip publication were automated within the application. The narrative emphasizes HR and payroll consolidation, payroll processing, employee record management, and self-service transaction handling.
SynergERP led the implementation as the value added reseller and integration partner, executing the rollout and configuration described in the partner case study. Operational scope covered HR and payroll business functions across multiple FullServe Group companies in South Africa, shifting administrative tasks toward centralized system administration and employee self service. Governance activities concentrated on process standardization, data consolidation, and phased user adoption to move paper processes into digital workflows.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2017 | 2017 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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