Futurform
Unit E1 & E2 Southgate Commerce Park,
Frome, BA11 2RY,
United Kingdom
Frome, BA11 2RY,
United Kingdom
44 13 7345-5994
Professional Services
Futurform Technographics
Futurform Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Futurform and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Futurform employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Futurform has purchased the following applications: Wildcard Printlogic for Business Process Management in 2021, Microsoft 365 for Collaboration in 2016, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Futurform is running and its propensity to invest more and deepen its relationship with Wildcard Software , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Futurform revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Futurform intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Futurform Tech Stack and Enterprise Applications
Futurform ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wildcard Software | Legacy | Wildcard Printlogic | Business Process Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Futurform implemented Wildcard Printlogic as a Business Process Management solution. The application is embedded on Futurform's public website to capture print orders and manage customer proofing workflows, positioning Wildcard Printlogic in a customer-facing role that interfaces with the firm's production processes.
Wildcard Printlogic was configured to provide workflow orchestration, template and artwork management, web order capture, and automated approval routing, reflecting common Business Process Management capabilities for print operations. Configuration work emphasized form-driven order capture, configurable workflow steps, and role-based approval stages to support repeatable job preparation and proof cycles. The full application name Wildcard Printlogic appears in site workflows and customer-facing proofing interactions.
The deployment architecture centers on website embedding, enabling direct customer interactions for ordering and approvals while creating a structured handoff to internal production workflows. Operational coverage spans customer-facing sales and internal production coordination within Futurform's professional services context, aligning order intake with operational routing and job ticketing practices. No system integrators or external implementation partners were specified.
Governance focused on establishing workflow ownership and access controls, defining roles for customers, account managers, and production staff within the Wildcard Printlogic environment. Process changes concentrated on standardizing order intake, proofing cycles, and job routing through the Wildcard Printlogic workflow engine, enabling consistent execution of print jobs and centralized management of templates and approvals.
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Futurform Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Futurform implemented Microsoft 365 as its Collaboration platform to support internal communication and document management across the 50-person United Kingdom professional services firm. Microsoft 365 is explicitly referenced on Futurform’s website, establishing the application name Microsoft 365 and the Collaboration relationship to the company’s business functions early in the narrative.
Deployment centered on standard Microsoft 365 SaaS capabilities, including Exchange Online for email, SharePoint for team and project document libraries, OneDrive for individual file storage, and Microsoft Teams for chat and meetings. The implementation focused on core Collaboration workflows, such as document co-authoring, version control, centralized inbox routing for client correspondence, and team-based collaboration spaces aligned to project delivery and internal operations.
Microsoft 365 is referenced on the public website, indicating the tenant is surfaced in public-facing assets and that Microsoft-hosted services are part of Futurform’s external touchpoints. Governance was handled at the tenant level, with administrator-managed user provisioning, access controls for SharePoint and Teams, and sharing policies to align Collaboration with professional services workflows. The narrative centers on Futurform Microsoft 365 Collaboration supporting communication, document management, and project delivery for the company’s professional services teams.
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Futurform CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
Futurform implemented Zendesk Service in 2020 to deliver Customer Support via an on-site integration of the Zendesk web widget on its corporate website. The deployment channels customer inquiries from the Futurform website into Zendesk Service ticketing for centralized case management and customer response tracking.
Configuration is proportionate to a 50-employee professional services firm, focusing on web-embedded ticket capture, knowledge base driven responses, and lightweight live chat or messaging workflows as core functional modules within Zendesk Service. Operational coverage centers on a centralized support function for Futurform’s United Kingdom client base, with governance enforced through structured ticket workflows, priority routing, and reporting to assign case ownership and escalate issues within the support team.
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Marketing Automation | CRM |
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2019 | 2019 |
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Futurform PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Futurform IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Futurform
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Futurform Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Futurform IT executives and key decision makers. This section highlights Futurform's latest recorded technology evaluations, including Polaris IMarket for Insurance Pricing and Rating Engine on 2024-07-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Futurform digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Futurform Technographics
Futurform is a Professional Services organization based in United Kingdom,
with around 50 employees and annual revenues of $5.0 million.
Futurform operates a diverse technology stack with applications such as
Wildcard Printlogic, Microsoft 365 and Zendesk Service,
covering areas like Business Process Management, Collaboration and Customer Support.
Futurform has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Wildcard Software, Microsoft and Zendesk.
Futurform recently adopted applications including
Wildcard Printlogic in 2021, Zendesk Service in 2020 and Spotler in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Futurform’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Futurform’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Futurform technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.