San Francisco, 94104, CA,
United States
Galleria Park Hotel Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Galleria Park Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Galleria Park Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Galleria Park Hotel has purchased the following applications: Zest Web for Payment Processing in 2014, Stayntouch Hotel PMS for Hotel Property Management in 2014, GoDaddy Webmail for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Galleria Park Hotel is running and its propensity to invest more and deepen its relationship with StayNTouch , SABRE , Triptease or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Galleria Park Hotel revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Galleria Park Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| StayNTouch | Legacy | Zest Web | Payment Processing | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, Galleria Park Hotel implemented Zest Web as part of a StayNTouch cloud deployment to extend mobile guest services, with the work scoped to on-property guest engagement and front office mobility. The implementation is positioned within Payment Processing through integrated secure card capture and guest-facing billing workflows tied to mobile check-in and checkout.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| StayNTouch | Legacy | Stayntouch Hotel PMS | Hotel Property Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Galleria Park Hotel implemented Stayntouch Hotel PMS, deploying StayNTouch's mobile overlay to extend guest and staff mobility within its Hotel Property Management environment. The deployment was introduced at the San Francisco property and represents the latest Commune Hotels & Resorts property to adopt StayNTouch tooling.
Galleria Park Hotel implemented three StayNTouch cloud solutions on a single platform, including StayNTouch Cloud PMS which overlays front office functions onto tablets and mobile devices, Zest Web enabling mobile web guest pre engagement and mobile guest services without an app, and Rover Housekeeping providing a touch optimized interface for room attendant workflows. StayNTouch Cloud PMS includes remote key encoding, secure credit card swipe with point to point encryption, real time updates to room status and line busting capability designed to enable staff flexibility and minimal training.
The platform was deployed as a plug in to the hotel’s existing property management system and is white labeled so guest actions are reflected in the PMS in real time, enabling mobile guest check in and check out workflows, push notifications for departing guests, folio email delivery and staffless key fulfillment via a key dispenser. Operational coverage focused on front office, guest services and housekeeping at the single Galleria Park Hotel site in San Francisco, with pre arrival reservation review, upgrade offers and upsell opportunities surfaced through the Zest Web mobile experience.
Rollout emphasized workflow restructuring for front desk and housekeeping by instrumenting mobile devices and centralizing guest initiated actions into the Stayntouch Hotel PMS platform. Explicit outcomes noted in the implementation include expedited arrival and checkout processes, the ability for guests to review bills and request folios by email, promotion and monetization of late checkouts, and increased flexibility for staff.
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Reservation and Booking Management | ERP Services and Operations |
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2017 | 2017 |
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Reservation and Booking Management | ERP Services and Operations |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Survey and Questionnaire | Collaboration |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2003 | 2003 |
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Marketing Analytics | CRM |
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2008 | 2008 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics, Sales Analytics, Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2008 | 2008 |
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Tag Management | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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