Georgetown, x,
Guyana
GBTI Bank Guyana Technographics
GBTI Bank Guyana Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GBTI Bank Guyana and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 GBTI Bank Guyana employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GBTI Bank Guyana has purchased the following applications: Oracle Flexcube for Core Banking in 2012, Microsoft 365 for Collaboration in 2017, Automattic Jetpack CRM for CRM in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GBTI Bank Guyana is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GBTI Bank Guyana revenues, which have grown to $31.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GBTI Bank Guyana intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GBTI Bank Guyana Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Flexcube | Core Banking | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, GBTI Bank Guyana implemented Oracle Flexcube to run Core Banking services across its operations. The engagement was an onsite core implementation at the bank in Guyana, executed to centralize transaction processing and customer account management onto Oracle Flexcube.
The Oracle Flexcube deployment covered standard Core Banking functional modules, including core account management, deposits and savings, loan lifecycle processing, teller and branch operations, payments processing, customer information management, and general ledger posting. Configuration emphasized product and parameter setup consistent with retail and corporate banking product catalogs.
Operational scope encompassed the bank's branch network, head office operations, finance and operations departments, and customer service channels, aligning Oracle Flexcube with front office and back office workflows. The implementation was structured to support day to day banking functions, transaction posting, reconciliation processes, and centralized ledger control within the Core Banking platform.
Governance and rollout were implemented onsite, including system configuration, data migration activities, functional and integration testing, parallel runs and cutover planning, and end user training. Change control and operational runbooks were established to transition routine processing to Oracle Flexcube and to stabilize post go live operations.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, GBTI Bank Guyana implemented Microsoft 365 for Collaboration. The bank's public website shows traces of Microsoft 365 usage, indicating an active tenant and public-facing integration of Microsoft 365 services for enterprise collaboration.
Deployment follows a cloud-first Microsoft 365 tenant model managed by the bank's central IT organization, delivering unified collaboration capabilities including Exchange Online email, SharePoint Online document libraries, OneDrive for Business file sync, and Microsoft Teams for messaging and meetings. The implementation supports core business functions across corporate communications, retail banking operations, and back-office teams, enabling document management, internal communications, and cross-branch collaboration. Governance is enacted through centralized administration with role-based provisioning and policy controls typical of Microsoft 365, providing consistent access management and compliance configuration across the Collaboration environment.
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Collaboration | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2021 | 2021 |
In 2021, GBTI Bank Guyana implemented Automattic Jetpack CRM on its public website to centralize digital customer intake and engagement. The deployment positions Automattic Jetpack CRM as the bank's web facing CRM for capturing online inquiries, converting web form submissions into managed contacts, and routing requests into operational workflows.
Configuration emphasized core CRM capabilities such as contact and lead capture, activity tracking, and email logging, consistent with typical CRM functional workflows. Automattic Jetpack CRM was used to consolidate customer profiles generated from website forms and to record engagement events that feed front line servicing and marketing activities.
Operational scope focuses on retail banking customer service and digital channels, with front office staff and marketing teams using the CRM to manage inbound requests and referrals. Governance around the rollout centered on web form routing, role based access for branch and contact center staff, and standardized contact record workflows to ensure consistent handling of digital leads.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at GBTI Bank Guyana
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by GBTI Bank Guyana Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||