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Ghirardelli Chocolate Company
Location
1111 139th Ave,
San Leandro, 94578, CA,
United States
Website
https://www.ghirardelli.com/
Phone
1 800-877-9338
Artw industry
Retail
Employee
Revenue

Ghirardelli Chocolate Company Technographics

Ghirardelli Chocolate Company Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Ghirardelli Chocolate Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 Ghirardelli Chocolate Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Ghirardelli Chocolate Company has purchased the following applications: RadiusOne AR Suite for AR Automation in 2021, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2016, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Ghirardelli Chocolate Company is running and its propensity to invest more and deepen its relationship with HighRadius , Oracle , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Ghirardelli Chocolate Company revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ghirardelli Chocolate Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Ghirardelli Chocolate Company Tech Stack and Enterprise Applications

Ghirardelli Chocolate Company ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HighRadius Legacy RadiusOne AR Suite AR Automation ERP n/a 2021 2021
In 2021, Ghirardelli Chocolate Company implemented RadiusOne AR Suite to address receivables workflows under the AR Automation category. RadiusOne AR Suite is instrumented on their corporate website, providing a web-facing access point for customer invoice retrieval and AR operations, and the deployment is positioned as the company wide AR Automation entry for finance users. The deployment focuses on standard AR Automation functional areas, including automated invoicing, collections orchestration, cash application, and dispute and deductions management. Configuration emphasized workflow automation and role based access to support collections cadence and cash posting processes across finance teams. Operational responsibility is centralized within corporate finance and accounts receivable teams in the United States, with the website integration serving both customer self-service and internal AR workflows. The implementation supports end to cash oriented processes and customer engagement for invoice and payment interactions. Governance was structured around finance leadership, with configuration controls, segregation of duties, and phased rollouts to AR operations to manage adoption and configuration changes. Change control and ongoing configuration management were established to maintain workflow orchestration and access privileges for the RadiusOne AR Suite implementation.
ERP Financial ERP 2020 2020
Ghirardelli Chocolate Company HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
UKG Legacy UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) Time and Attendance HCM n/a 2016 2016
In 2016, Ghirardelli Chocolate Company deployed UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance. The rollout targeted plant operations and centralized daily staffing and timekeeping for union workers in a fast paced manufacturing environment, with schedule gaps filled through partnership with Proficiency V-Force staffing agency. Implementation emphasized clocking and shift coverage workflows to support production floor scheduling demands. Configuration work focused on core Time and Attendance capabilities, including timecard processing, schedule management, exception handling, accrual enforcement and termination processing. UKG Workforce Central Timekeeper was set up to enforce collective bargaining rules and labor pay policies, and to generate the spreadsheets and processing artifacts used by operations for daily payroll or administrative handoffs. Operational integration included coordination with the Human Resources Business Partner to address labor issues and to participate in grievance meetings, mediations or arbitrations when required. The solution was connected to allied applications used for workforce administration and downstream processing, and it supported documentation and escalation workflows for employee disputes and grievances. Governance centered on roster and schedule controls for union labor, defined escalation paths for employee issues, and routine coordination with the V-Force staffing agency to maintain coverage. The deployment embedded UKG Workforce Central Timekeeper into plant labor operations, HR governance and frontline management processes to standardize timekeeping and staffing workflows.
Workforce Management HCM 2012 2012
Ghirardelli Chocolate Company Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, Ghirardelli Chocolate Company implemented Microsoft 365 for Collaboration across its corporate organization. The deployment was provisioned as a cloud Microsoft 365 tenant supporting roughly 1100 employees and traces of Microsoft 365 usage are surfaced on the company website. The Microsoft 365 deployment focused on core Collaboration capabilities, including Exchange Online for enterprise email, Microsoft Teams for meetings and persistent chat, SharePoint Online for intranet and document management, OneDrive for personal file sync, and Office productivity applications for day to day knowledge work. Configuration work emphasized information architecture, document libraries, collaboration sites and standardization of content sharing to support cross functional teamwork. The Ghirardelli Chocolate Company Microsoft 365 Collaboration deployment is positioned to support corporate communications, knowledge management and employee productivity across business functions. Governance practices center on centralized tenant administration, role based access controls and site level information governance to manage content lifecycle and compliance within the Microsoft 365 environment.
Ghirardelli Chocolate Company eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2017 2017
eCommerce eCommerce 2021 2021
Product Review Management eCommerce 2017 2017
Shipping Management eCommerce 2019 2019
Ghirardelli Chocolate Company CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Advertising Platform CRM 2015 2015
Marketing Analytics CRM 2015 2015
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2020 2020
Ghirardelli Chocolate Company ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2012 2012
Ghirardelli Chocolate Company IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2020 2020
Cloud Storage IaaS 2020 2020
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Ghirardelli Chocolate Company

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by Ghirardelli Chocolate Company Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ghirardelli Chocolate Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ghirardelli Chocolate Company digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Ghirardelli Chocolate Company Technographics
Ghirardelli Chocolate Company is a Retail organization based in United States, with around 1100 employees and annual revenues of $500.0 million.
Ghirardelli Chocolate Company operates a diverse technology stack with applications such as RadiusOne AR Suite, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) and Microsoft 365, covering areas like AR Automation, Time and Attendance and Collaboration.
Ghirardelli Chocolate Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HighRadius, UKG and Microsoft.
Ghirardelli Chocolate Company recently adopted applications including RadiusOne AR Suite in 2021, Kibo Unified Commerce in 2021 and Oracle JD Edwards EnterpriseOne in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ghirardelli Chocolate Company’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ghirardelli Chocolate Company’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ghirardelli Chocolate Company technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.