Gigantti
Gigantti Technographics
Gigantti Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gigantti and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Gigantti employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gigantti has purchased the following applications: Microsoft 365 for Collaboration in 2015, Bambuser Video Commerce for Customer Engagement in 2023, IBM Instana for Application Performance Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gigantti is running and its propensity to invest more and deepen its relationship with Microsoft , Bambuser , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gigantti revenues, which have grown to $728.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gigantti intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gigantti Tech Stack and Enterprise Applications
Gigantti Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Gigantti implemented Microsoft 365 for Collaboration. The deployment established a central Microsoft 365 tenant to support a 1500 person retail organization in Finland and to unify corporate productivity and in store collaboration across the business.
The implementation encompassed standard Microsoft 365 capabilities, including Exchange Online for email, SharePoint Online for document management, OneDrive for personal file storage, Microsoft Teams for real time communication, and the Office desktop and web apps for content authoring and collaboration. These functional modules address core Collaboration use cases such as team communication, document lifecycle management, and cross departmental productivity.
Microsoft 365 is referenced on Gigantti's public website, indicating web based integration points between the corporate tenant and customer facing properties, and suggesting use of web authentication and content collaboration workflows tied to the cloud hosted Microsoft 365 environment. The architecture aligns with a cloud hosted SaaS tenant model serving both corporate offices and retail sites.
Operational coverage for the Microsoft 365 deployment spans IT, merchandising, customer service, store operations, and corporate administration, standardizing email, document collaboration, and team communication across departments. Governance and provisioning are organized at the tenant level with emphasis on identity and access controls and information governance practices appropriate for retail collaboration workflows.
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Gigantti CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bambuser | Legacy | Bambuser Video Commerce | Customer Engagement | CRM | n/a | 2023 | 2023 |
In 2023, Gigantti deployed Bambuser Video Commerce on its public website to introduce live and interactive shopping experiences. Bambuser Video Commerce is implemented as part of Gigantti's Customer Engagement stack and operates as a customer-facing video layer within the retailer's digital storefront.
The implementation centers on live video commerce capabilities, including live streaming sessions, shoppable product overlays, real-time viewer chat and moderation controls, and session analytics. Bambuser Video Commerce was configured to support session scheduling, product tagging during broadcasts, and analytics collection for campaign performance and engagement metrics.
Technically the solution is embedded into the web storefront as a front-end video layer, consistent with common Customer Engagement architectures for video commerce, and connects to Bambuser Video Commerce services to orchestrate streams and collect interaction data. Operational scope covers online merchandising, marketing campaign pages, and customer-facing sales touchpoints across Gigantti's Finland operations, aligning the application with e-commerce and marketing functions.
Governance around the rollout emphasizes new content and moderation workflows, coordination between merchandising and marketing for live event scheduling, and consumption of session analytics by digital commerce teams. The deployment positions Bambuser Video Commerce as a persistent customer engagement channel on Gigantti's site, used to drive interactive product discovery and live commerce activities.
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Gigantti ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Instana | Application Performance Management | ITSM | n/a | 2019 | 2019 |
In 2019, Gigantti deployed IBM Instana to monitor its public website. The deployment targets Application Performance Management for the retailer's e-commerce front end and related backend services, with IBM Instana provisioned to deliver continuous observability across web transactions and service dependencies. IBM Instana was instrumented to capture application-level traces and runtime telemetry, providing visibility into request flows and service topologies for the website.
Configuration emphasized full stack APM capabilities, leveraging IBM Instana's automatic service discovery, distributed tracing, metrics collection, and topology mapping to visualize service interactions. The implementation included real user monitoring and transaction tracing to follow customer sessions across the site, alongside dashboards that aggregate latency, error rate, and throughput metrics for web and application tiers. Instrumentation was applied at service and host levels to support holistic troubleshooting and performance analysis.
Operational ownership was aligned to site reliability and e-commerce engineering teams, with IBM Instana data incorporated into incident response and capacity planning workflows. Governance introduced standardized alerting thresholds and dashboard templates for web operations and development stakeholders, enabling consistent triage and debugging processes. The deployment of IBM Instana reinforces Gigantti Application Performance Management for its website, providing ongoing monitoring and observability for web operations.
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Gigantti PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Gigantti IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Gigantti
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Gigantti Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gigantti IT executives and key decision makers. This section highlights Gigantti's latest recorded technology evaluations, including ProtonMail for Transactional Email on 2024-11-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gigantti digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Gigantti Technographics
Gigantti is a Retail organization based in Finland,
with around 1500 employees and annual revenues of $728.0 million.
Gigantti operates a diverse technology stack with applications such as
Microsoft 365, Bambuser Video Commerce and IBM Instana,
covering areas like Collaboration, Customer Engagement and Application Performance Management.
Gigantti has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Bambuser and IBM.
Gigantti recently adopted applications including
Bambuser Video Commerce in 2023, Atlassian Jira Service Desk in 2022 and Pathwire MailJet in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gigantti’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Gigantti’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gigantti technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.