East Lansing, 48823, MI,
United States
Global Orange, LLC. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Global Orange, LLC. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Global Orange, LLC. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Global Orange, LLC. has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2018, Connecteam Employee Recognition and Rewards for Employee Recognition and Rewards Management in 2022, Biggby Coffee PERC-o-Matic for Point Of Sale in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Global Orange, LLC. is running and its propensity to invest more and deepen its relationship with Intuit , Connecteam , Workstream or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Global Orange, LLC. revenues, which have grown to $282.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Global Orange, LLC. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Global Orange, LLC implemented Intuit Quickbooks Enterprise as its ERP Financial application to centralize store-level and corporate accounting for the Biggby Coffee brand. The deployment targeted finance and operations workflows across company owned stores and corporate finance teams, aligning bookkeeping, cash handling, and profit and loss reporting.
The implementation emphasized core ERP Financial capabilities including accounts receivable, accounts payable, inventory tracking, general ledger configuration, and bank reconciliation. Configuration work focused on store level transaction capture for sales and cash deposits, a consolidated chart of accounts for enterprise reporting, and P and L rollups to support corporate financial oversight.
Operational coverage extended to store managers who handled scheduling, inventory ordering, daily banking, and point of sale reconciliation, with transactional inputs aggregated into Intuit Quickbooks Enterprise for corporate reconciliation and month end close. Bank reconciliation and cash management workflows were implemented as part of the bookkeeping and reconciliation processes to ensure consistency between store records and enterprise accounts.
Governance established centralized financial controls and standardized procedures for store bookkeeping, accounts payable approvals, and inventory replenishment cycles, with corporate finance owning chart of accounts and close orchestration. The implementation institutionalized Quickbooks based bookkeeping practices across store operations and corporate finance to provide a single financial record for the business.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Connecteam | Legacy | Connecteam Employee Recognition and Rewards | Employee Recognition and Rewards Management | HCM | n/a | 2022 | 2022 |
In 2022, Global Orange, LLC deployed Connecteam Employee Recognition and Rewards across its BIGGBY Coffee operations in the United States. The deployment extended Connecteam use into Employee Recognition and Rewards Management while continuing existing scheduling, communications, training, and onboarding workflows for roughly 300 store-level employees.
The implementation consolidated functional modules for scheduling, communications, and training into a single operational platform. Connecteam Employee Recognition and Rewards was configured to complement HR and operations processes, with inferred category-aligned capabilities such as recognition workflows, peer acknowledgement mechanisms, and reward issuance tied to frontline performance and engagement. Automation of shift scheduling and training assignment simplified manager tasks while creating structured touchpoints for employee recognition within the operational lifecycle.
Operational scope covered HR and store operations including frontline managers and regional oversight across U.S. coffee shop locations. The case study documents HR and operations usage, specifically scheduling, training, and communications, and positions the recognition and rewards functionality alongside these modules. No external system integrations are identified in the source.
Rollout governance centered on HR and frontline management adopting standardized scheduling and training workflows, aligning store manager oversight with corporate operations. The source reports improved operational efficiency and enhanced frontline manager oversight as outcomes of the broader Connecteam adoption.
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Recruiting | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cybernoodlers | Legacy | Biggby Coffee PERC-o-Matic | Point Of Sale | ERP Services and Operations | n/a | 2020 | 2020 |
In 2022, Global Orange, LLC implemented Cybernoodlers' Biggby Coffee PERC-o-Matic as its retail point-of-sale and customer loyalty/transaction system across the United States, deploying a Point Of Sale solution tailored to beverage retail operations. The Biggby Coffee PERC-o-Matic implementation is cited in the Cybernoodlers vendor case study and in Biggby training materials, establishing the timing and live status of the rollout.
The deployment emphasized high fidelity beverage customizations and ingredient-level inventory tracking, with configuration to capture modifiers and recipe components at the transaction line item. The solution includes offline transaction processing to preserve sales continuity at store terminals, and built-in loyalty and transaction management to link customer activity to rewards and purchase history.
Architecturally the implementation was built specifically for Biggby by Cybernoodlers, combining store-level terminals capable of local transaction capture with centralized services for loyalty synchronization and enterprise reporting. This structure supports point-of-sale resiliency and centralized data consolidation for inventory and loyalty reconciliation while maintaining store operations during intermittent connectivity.
Operational coverage spans Biggby retail locations in the United States, impacting front-of-house sales workflows, inventory control processes, and loyalty program operations. The implementation is supported by vendor and corporate training materials, which have been used for staff onboarding and operational governance to align POS usage, inventory procedures, and loyalty redemption workflows.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2015 | 2015 |
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