Sydney, 2113, NSW,
Australia
Glory Global Solutions Australia Technographics
Glory Global Solutions Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Glory Global Solutions Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Glory Global Solutions Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Glory Global Solutions Australia has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2017, LiveChat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Glory Global Solutions Australia is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Glory Global Solutions Australia revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Glory Global Solutions Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Glory Global Solutions Australia Tech Stack and Enterprise Applications
Glory Global Solutions Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Glory Global Solutions Australia implemented Oracle JD Edwards EnterpriseOne as its ERP Financial solution. The effort was executed as the Australia node of a global ERP program and was managed from Sydney by an IT Program Manager reporting to the Global ERP Program Director, with a delivery window spanning July 2017 to April 2018.
The deployment configured core Oracle JD Edwards EnterpriseOne financial modules including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash Management and statutory financial reporting. Configurations emphasized a harmonized chart of accounts, multi entity ledger structures, intercompany processing and multi currency accounting to support professional services billing and revenue recognition workflows. Standard ERP Financial functional workflows such as order to cash, procure to pay and month end close were implemented with system enforced controls and audit trails.
Delivery governance followed phased program management with planning, requirements, build, testing, data conversion, user acceptance testing and cutover activities overseen by the local program office. Operational coverage targeted finance, accounting and procurement teams within the Australian business, with change management and user training managed as part of the rollout. The implementation was delivered successfully, establishing Oracle JD Edwards EnterpriseOne as the ERP Financial backbone for Glory Global Solutions Australia.
|
Glory Global Solutions Australia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Glory Global Solutions Australia deployed LiveChat to provide web-based conversational support on its corporate website. LiveChat is used as a Chatbots and Conversational AI application to enable real-time customer service and pre-sales engagement across the site’s contact and support touchpoints.
The deployment is a cloud-hosted LiveChat implementation embedded as a web chat widget, configured to support live agent chat sessions and rule-based automated responses consistent with Chatbots and Conversational AI functional workflows. Operational scope is focused on website customer support and sales engagement, with configuration work addressing chat routing, agent permissions, session management, and transcript logging to align support and sales workflows and administrative governance.
|
Glory Global Solutions Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Glory Global Solutions Australia implemented Microsoft 365 to provide Collaboration capabilities across its Australia operations. Glory Global Solutions Australia implemented Microsoft 365 for Collaboration to support professional services business functions including internal communications, document management, and client collaboration, and the deployment is surfaced on their corporate website using Microsoft 365 services.
The implementation centralized core Microsoft 365 services such as Exchange Online, SharePoint Online, Teams, and OneDrive to enable synchronous collaboration, secure file sharing, and content publishing. Governance and configuration emphasized centralized account and access controls consistent with Microsoft 365 identity and access management, tenancy level policy settings for mailbox and document sharing, and team collaboration structures, applied across administrative and knowledge worker departments for roughly 250 employees.
|
Glory Global Solutions Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2017 | 2017 |
|
Glory Global Solutions Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Glory Global Solutions Australia PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2022 | 2022 |
|
Glory Global Solutions Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Glory Global Solutions Australia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Glory Global Solutions Australia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||