St Valery Sur Somme, 80230,
France
Grande Pharmacie De La Baie Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Grande Pharmacie De La Baie and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8 Grande Pharmacie De La Baie employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Grande Pharmacie De La Baie has purchased the following applications: Optico for Call Tracking and Recording in 2020, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grande Pharmacie De La Baie is running and its propensity to invest more and deepen its relationship with Optico , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grande Pharmacie De La Baie revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grande Pharmacie De La Baie intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optico | Legacy | Optico | Call Tracking and Recording | CRM | n/a | 2020 | 2020 |
In 2020, Grande Pharmacie De La Baie implemented Optico for Call Tracking and Recording. The implementation places Optico on the company website to capture inbound call events and associate those calls with web sessions and referral sources. The deployment follows a lightweight web instrumentation model typical of call tracking platforms, relying on a client side snippet and cloud processing to deliver session level attribution and call metadata.
Optico provides call recording, call attribution and call analytics capabilities that support customer service and retail operations for the pharmacy, linking phone interactions to online contact flows and click to call elements on the site. Operational scope is focused on front of store staff who handle inbound telephone inquiries, and configuration and governance are managed by the pharmacy management team given the company size. The Optico application is the primary Call Tracking and Recording tool embedded on the Grande Pharmacie De La Baie website.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
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